Home Care Providers Owned by Assured Care Southport

9.2 Group Review Score (the average from all locations with a review score)
  • Home Care Providers Owned by Assured Care Southport

Assured Care Southport Locations (2)

 

2 Home Care Providers owned by Assured Care Southport

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Assured Care Southport

The Old Bank, 48 Ash Street, Southport PR8 6JE 

8.8 4 reviews

Assured Care Southport provides high quality care in people's homes. Home care services are given by compassionate staff who deliver respectful care. Personal care such as help bathing, going to the toilet as well as assistance with household… Read more about Assured Care Southport

  • Care Provided
  • Older Person Care
  • Dementia
Assured Care Formby

18 Chapel Lane, Liverpool L37 4DU 

9.5 11 reviews
  • Care Provided
  • Live in Care
  • Older Person Care
  • Dementia
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Assured Care Southport Reviews (15)

9.2
Assured Care Southport has a Group Review Score of 9.2 (9.161) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Assured Care Southport must have a Review Score.

Overall Experience

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Review of

Assured Care Southport

from D T (Client) published on 20 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been with Assured Care for around 7 years and find the level of care provided to be exceptional. I have one designated carer and an additional support team who deal with all aspects of my complex care needs. I am treated respectfully and my well-being and dignity are always a priority. The staff
are friendly and have a great sense of humour, yet are entirely professional and experienced at what they do. They are able to keep me calm in a crisis and handle any emergencies swiftly.
They have quite literally saved my life when I fell unwell last year by taking swift action and accompanying me to the hospital ensuring I got the most appropriate treatment from the hospital staff when I was unable to communicate due to illness. I'd highly recommend Assured Care.

Reply from Megan Humphries, Care Manager at Assured Care Southport

Many thanks for taking the time to post a review, it is much appreciated.


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Review of

Assured Care Southport

from John C (Client) published on 20 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Your carers are efficient and helpful, never wanting to rush off.

Reply from Megan Humphries, Care Manager at Assured Care Southport

Many thanks for taking the time to review us. It is always great to get positive feedback.


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Review of

Assured Care Southport

from Ann R (Client) published on 20 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

As a new client I'm really pleased with everything so far. Very reliable service and excellent care.

Reply from Megan Humphries, Care Manager at Assured Care Southport

Many thanks for taking time to review us. It is good to hear that you are so happy with our Services.


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Review of

Assured Care Southport

from Muriel A (Client) published on 20 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I've used Assured Care for about 10yrs. I'm happy with them - always have been. Their admin could be better but the staff are always caring and respectful.

Reply from Megan Humphries, Care Manager at Assured Care Southport

Many thanks for taking time to review us. We will take on board your feedback re admin.


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Review of

Assured Care Formby

from Patricia O (Daughter of Client) published on 20 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Assured Care have looked after my 2 elderly parents, in their own home, for nearly 2 years. In response to their increasing frailties-physical and mental- we have steadily increased the Carer calls. They now have Carers at breakfast and teatime to help with mealtimes and with medication, Afternoon
Companionship 3 or 4 times per week and most recently, Overnight Care 5 times a week. We are very happy with the way the Care is being organised and with the Carers themselves, who attentively and sensitively look after our mum and dad. They work very hard and do a great job and their efforts are much appreciated by my parents and by me and the wider family. We know mum and dad are being well looked after when we can't be with them. Considering the quality of Care, the cost is reasonable.
Thankyou Team Assured Care.

Reply from Megan Humphries, Care Manager at Assured Care Formby

Thank you for taking time to review us, i will ensure this is passed onto our staff members. It is always a joy when visiting your parents.


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Review of

Assured Care Formby

from Barbara H (Wife of Client) published on 13 February 2025

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband was well looked after by Assured carers who were very kind and considerate and worked with his mobility and communication needs to do their best for him. We had some lovely chats and laughs which brightened the day.

Reply from Megan Humphries, Care Manager at Assured Care Formby

Thank you, it was a pleasure to have met and looked after your husband. He had a smile that the staff will never forget.


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Review of

Assured Care Formby

from Patricia G (Client) published on 27 February 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have no complaints about my care. If I have any queries I speak to the manager and they have sorted it straight away. I have had 2 bad years and two of the carers in particular went out of their way to help me with nurses and ensure that I would get a doctor's appointment the same day.

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Review of

Assured Care Formby

from G O (Client) assisted by family/friend published on 21 February 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am pleased with the care. All carers who visit are caring, kind and willing to do what I ask them to do.

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Review of

Assured Care Formby

from J A (Daughter of Client) published on 16 February 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent service. Mum is very happy with all the care provided and she thinks all her carers are lovely, very helpful and obliging.

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Review of

Assured Care Formby

from I M (Son of Client) published on 16 February 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The service is generally good and Mum is looked after well in the time permitted.

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Review of

Assured Care Formby

from Michaela M (Daughter of Client) published on 16 February 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From day one the management and staff have been professional, respectful, kind and gentle. They provided a tailor-made care package which was a holistic package suited for my mum's needs. My mum hand-picked a handful of carers who meet her specific needs. Also, I had another care company before and
the difference was like night and day with Assured Care has been 1000% better.

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Review of

Assured Care Formby

from Liam S (Client) published on 14 February 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have no problem with Assured Care. They have always helped me with things I need and when I ask them to help me, they do not hesitate in doing so. I started to receive care from Assured Care on the 11th of April 2022 and I have not had any reason to complain. They have helped me through the toughest
times and they have been outstanding.

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Review of

Assured Care Formby

from Caren P (Daughter-in-law of Client) published on 7 November 2022

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All of the staff were great with my father-in-law. He was a very private person but they helped him get used to the care. During his last few weeks, all the carers made sure he had everything he needed.

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Review of

Assured Care Formby

from W V (Son of Client) published on 5 April 2022

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy with the care my mum has been receiving. All of the ladies have been extremely professional, however in addition they show genuine compassion and interest in my mum and her wellbeing. This has meant a great deal. Thank you.

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Review of

Assured Care Formby

from Jan S (Wife of Client) published on 17 March 2022

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Caring company - lovely people and very efficient.

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Awards / Recognitions (0)

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Frequently Asked Questions about Assured Care Southport

How many Agencies does Assured Care Southport own?

Assured Care Southport own 2 Agencies.

Which Assured Care Southport Agencies have the highest review score?

Assured Care Formby & Assured Care Southport have the highest review score.
Assured Care Southport in Merseyside

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Assured Care Southport to verify any information. View our terms and conditions. Assured Care Southport has a Basic Service – more info.