Home Care Providers Owned by Beacon Home Care Services Ltd

  • Home Care Providers Owned by Beacon Home Care Services Ltd

Beacon Home Care Services Ltd Locations (2)

 

2 Home Care Providers owned by Beacon Home Care Services Ltd

Sort by:
View on Map
Beacon Home Care Services

Alga House, Brunel Way, Durranhill Industrial Estate, Carlisle CA1 3NQ 

  • Care Provided
  • Older Person Care
  • Dementia
Beacon Homecare Services LTD

Unit 36A, Gilwilly Road, Gilwilly Industrial Estate, Penrith CA11 9BF 

6 reviews
  • Care Provided
  • Older Person Care
  • Dementia
Other Home Care Groups you may be interested in:
Alcedo Care Crewe, Crewe
Alcedo Care
CHD Care at Home - Southwest Surrey, Godalming
CHD Living Ltd

Beacon Home Care Services Ltd Reviews (6)

Reviews Posted for members of Beacon Home Care Services Ltd

Overall Experience

  • 2
  • 3
  • 0
  • 0
  • 1

Date Published

6
0
0
0
6
Review of

Beacon Homecare Services LTD

from Michael C (Client) published on 7 July 2022

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

This has been a traumatic experience for me - after a life of good health I am now very restricted and this situation is likely to get worse. My carers have been wonderful throughout. Within their scope, nothing has been too much trouble and their kind words throughout have helped one enormously. In
many ways, they have all been a godsend - it is even more important as my health situation deteriorates.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of

Beacon Homecare Services LTD

from B P (Husband of Client) published on 14 April 2022

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the carers have their own individual traits but have one thing in common, which is to treat my wife who has PsP with respect and compassion. Unable to react, and comply with their requests she is very slow in mind and mobility so patience and understanding has always been foremost whilst carrying
out their caring duties.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of

Beacon Homecare Services LTD

from Victoria M (Granddaughter of Client) published on 4 April 2022

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Care staff for grandad are really great but had to make a few complaints but Beacon management dealt with it quite quickly. Happy with the way they stick with grandad's routine and encourage him and solve any issues with mobility very quickly.
Two carers are absolutely brilliant with grandad and I
feel really reassured he has those two looking after him.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of

Beacon Homecare Services LTD

from M S (Mother of Client) published on 28 March 2022

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Experience very good. Looked after with care and dignity.
Staff always try to be on time. Always leave premises in good order. Well dressed, clean and tidy appearance.
Appreciate all the hard work they do for society. Couldn't manage without them.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of

Beacon Homecare Services LTD

from Mark W (Relative of Client) published on 28 November 2020

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

At a difficult time, the staff and management at Beacon Homecare showed care and compassion. Nothing was too much trouble. It was like having an extended family help us. Thank you for everything you did.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of

Beacon Homecare Services LTD

from Mr D (Nephew of Client) published on 7 November 2019

Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

Despite setting up very clear goals around cognition, socialising, support to use the microwave etc for my aunty, these were rarely met. Contact with the agency was difficult, and they never attempted to discuss issues or challenges. Carers were meant to visit for 30 minutes 6x per week and 60 minutes
1x per week. On average, they spend between 10-15 minutes. When we complained, the agency discharged my aunty, leaving us with 2 weeks notice to find another agency. I would not recommend this agency.

Reply from Julie Coupe at Beacon Homecare Services LTD

It is rare, in fact, it is unknown for us to receive such poor feedback. The wishes of the family were met and when concerns were raised we openly offered a meeting to rectify any issues. Invitations to our office were given for family members to see our policies and procedures and to give an understanding of the rules and requirements we must adhere to. As for leaving a call early, our staff members cannot be subjected to cigarette smoke during a call. The person in question had been politely asked to refrain from smoking whilst staff were present, but refused. For the good of our staff, the service user and to maintain professionalism it was best to cease the agreement.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Awards / Recognitions (0)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Frequently Asked Questions about Beacon Home Care Services Ltd

How many Agencies does Beacon Home Care Services Ltd own?

Beacon Home Care Services Ltd own 2 Agencies.

Which Beacon Home Care Services Ltd Agencies have the highest review score?

Beacon Homecare Services LTD & Beacon Home Care Services has the highest review score.
Beacon Home Care Services Ltd in Cumbria

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Beacon Home Care Services Ltd to verify any information. View our terms and conditions. Beacon Home Care Services Ltd has a Basic Service – more info.