Home Care Providers Owned by Anglian Care

9.0 Group Review Score (the average from all locations with a review score)
  • Home Care Providers Owned by Anglian Care
Anglian Care provides home care services in Essex in the comfort of people's own homes.

Anglian Care has offices in Benfleet and Chelmsford.

Home care services include personal care such as assistance showering, going to the toilet, attending appointments, dementia care, respite care, palliative care and live-in care.

Anglian Care Locations (2)

 

2 Home Care Providers owned by Anglian Care

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Anglian Care Benfleet

259 Church Road, Benfleet SS7 4QN 

9.0 46 reviews
"Having just received a period of Bridging Care for 10 days, the service received was outstanding, caring, and efficient! A specific thank…"   Read all 46 reviews

Anglian Care strive for quality domiciliary services, at the same time as supporting each client's independence. The care team have been chosen for their skills and reliability and can be sourced for a wide range of needs, including personal care, house… Read more about Anglian Care Benfleet

  • Care Provided
  • Live in Care
  • Older Person Care
  • Dementia
Anglian Care Chelmsford

112 Springfield Road, Chelmsford CM2 6LF 

8.9 7 reviews
"Have to thank two carers in particular for their amazing support to my mother and me and for their concerns, advice, and support, above and…"   Read all 7 reviews

Anglian Care Chelmsford provides compassionate care services in people's own homes. Home care provided includes personal care such as help getting in and out of bed, dressing, dementia care, disability care and assistance with medication, cleaning,… Read more about Anglian Care Chelmsford

  • Care Provided
  • Older Person Care
  • Dementia

Anglian Care Reviews (53)

9.0
Anglian Care has a Group Review Score of 9.0 (8.959) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Anglian Care must have a Review Score.

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Review of

Anglian Care Chelmsford

from Rodney B (Mother of Client) published on 4 September 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Have to thank two carers in particular for their amazing support to my mother and me and for their concerns, advice, and support, above and beyond what was expected. They dealt with everything thing from personal care, support, and organising District Nurses.
I was struggling as a son with personal
care myself but they empowered me knowing they were there. Thank you ladies much appreciated.
I must mention another carer too he was here offering full care and support, what a lovely young gentleman. Feel blessed that you touched our lives.

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Review of

Anglian Care Benfleet

from Janet H (Client) published on 23 August 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Having just received a period of Bridging Care for 10 days, the service received was outstanding, caring, and efficient! A specific thank you to two members of staff who provided exemplary service in a friendly and efficient manner and were ably assisted by other members of staff in particular. Coming
out of hospital is a daunting experience, especially after a period of inactivity, but nothing was too much for these carers and they have assisted me greatly in adjusting back to home life. Disappointed that we were not able to retain them for the full period of my re-enablement!

Reply from Rosie Collier, Workforce and Community Lead at Anglian Care Benfleet

Thank you for taking the time to leave this kind review. We are glad the service helped you adjust back to home life after a period in hospital, and that you felt happy and safe throughout. We will pass on this brilliant feedback to our team.


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Review of

Anglian Care Chelmsford

from Christine B (Wife of Client) published on 9 August 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Overall very pleased with service given.

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Review of

Anglian Care Chelmsford

from G G (Client) published on 9 August 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since I started having this care, I've been treated well, all the staff have been friendly, very caring and helpful. I've met so many lovely staff throughout their visits. Thank you.

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Review of

Anglian Care Chelmsford

from D P (Daughter of Client) published on 2 August 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Anglian Care Chelmsford has been coming to support my mum for over one year. The staff have been good.

Reply from Rosie Collier, Workforce and Community Lead at Anglian Care Chelmsford

Thank you for your review! We will pass this on to our team.


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Review of

Anglian Care Chelmsford

from Patricia D (Client) assisted by family/friend published on 25 July 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I began receiving carers from Anglian after a horrible experience with another firm.
Anglian are reliable, efficient, and professional. All of the carers are lovely and carry out their tasks whilst treating me with dignity and compassion.
They are all really friendly and I look forward to their visits.
Whenever
I have any concerns they are dealt with instantly by the excellent management team.
I cannot recommend them highly enough.

Reply from Rosie Collier, Workforce and Community Lead at Anglian Care Chelmsford

Thank you for your kind review. We are lucky to have such an amazing team and we are glad you feel supported in the service you receive. Your comments will be passed on to our team.


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Review of

Anglian Care Chelmsford

from S M (Client) published on 25 July 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

So thankful for the expereince the carers have added to make my life easier. Helpfulness and kindness can mean the world when you have limited mobility.

Reply from Rosie Collier, Workforce and Community Lead at Anglian Care Chelmsford

Thank you for your review! Your feedback is appreciated and will be passed on to our care team.


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Review of

Anglian Care Benfleet

from Linda B (Daughter of Client) published on 5 December 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I just wanted to say how unbelievably grateful I am to the amazing team you sent here. I know there was two staff members whos names I know. There was 2 others and was also another lovely lady.


The care and compassion they showed my dad was simply outstanding in my eyes, caring and making jokes with

him, assisting his personal needs and nothing was to much. Always a happy friendly face and good old natter to make him comfortable. Not only did they make him extremely relaxed but it's made me trust the system again after terrible care he received from a different company when he was living in Leigh on sea. 


I know it's their 'job', however, to be as caring and compassionate as they were needs to be recognised. 


I really hope they know how valued they are as they work as a fabulous team and I'd recommend them to anyone.


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Review of

Anglian Care Chelmsford

from Emma-Jane T (Daughter of Client) published on 9 August 2023

Submitted via Website • Report

Overall Experience  Overall Experience 2.0 out of 5

Most of the carers are compassionate, caring, and professional. It's very clear that Anglian Care are incredibly lucky to have such good team members - they should be very thankful for that. My mother, unfortunately, passed away last month and although she had suffered a life-changing stroke, it was
an unexpected passing. The carers on duty were incredibly helpful and empathetic with both my mum and myself. I truly believe that it takes a certain kind of (wonderful) person to do the job that they do. However, I have had no wishes of sympathy (or even a phone call) from the head office or owner. I have however been challenged with insensitive harassment over and over for the outstanding balance owed by my dead mother. I have continually explained that when my mother's estate has been settled, the payment will be made. The contract was solely with her and my hands are tied. They now insist that they will be charging for late payment! Care? Really?

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Review of

Anglian Care Benfleet

from Michael R (Ex Family Member) published on 26 May 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Care above and beyond for my ex-wife, she has been desperately ill with neck/throat cancer. Your diligence and dedication have been outstanding. When visiting their office in Benfleet, always greeted with a smile.

Reply from Rebecca Hassan, Registered Manager at Anglian Care Benfleet

Thank you so much for your review and kind words. We are so very fortunate to have an amazingly dedicated, professional and caring team out there in the community, I know they will appreciate your comments. I will be sure to pass this on to the care staff and the office team.
Warm regards.


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Review of

Anglian Care Benfleet

from Rachel (Granddaughter of Client) published on 29 November 2021

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The carers from Anglian were amazing. Very professional and extremely lovely people. We really felt they cared for our grandad in his time of need. Would absolutely recommend this care company.

Reply from Charles Cross, COO at Anglian Care Benfleet

Thank you for your review! Your feedback is appreciated and will be passed on to our care team. It was our pleasure to look after your grandad.


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Review of

Anglian Care Benfleet

from Mary G (Daughter of Client) published on 25 October 2021

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been receiving care from Anglian Care Benfleet for a good couple of years now. In the last week, I have met four of her carers and have had cause to organise more care for her. Both carers and office staff have been absolutely fantastic, reassuring me and looking after my mum so brilliantly.
She is always so happy to see them when they come in and loves a little catch-up and a few laughs while being helped to bed or being helped up in the morning. These things are priceless and give me so much comfort about the care Mum is receiving. Nothing is too much trouble and yet again the office staff have gone above and beyond sorting extra care so quickly and doing an emergency afternoon visit today. I cannot thank you enough and we feel so lucky!

Reply from Charles Cross, Operating Officer at Anglian Care Benfleet

Thank you so much for your kind words. We were happy to be responsive to your mum's needs and add additional support. We really appreciate you taking the time out to share your experience with us.


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Review of

Anglian Care Benfleet

from Kane M (Grandson of Client) published on 7 April 2021

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandfather has been a service user of Anglian Care for a couple of months now as it was evident he needed extra care and their support throughout the process has been excellent. My grandfather was initially reluctant to have care but he's given nothing but positive feedback since being with them.

Reply from Charles Cross, COO at Anglian Care Benfleet

Thank you for your review! Your feedback is appreciated and will be passed on to our care team!


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Review of

Anglian Care Benfleet

from Paula T (Daughter of Client) published on 6 April 2021

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Anglian Care provided a level of service which was unprecedented. We had used previous agencies to help with the care of our Mum but they were unable to provide the level of personal care required. The carers from Anglian Care treated Mum with the utmost dignity at all times and developed a warm and
friendly relationship with her. This not only helped Mum but all of our family who for the first time in a long time, could actually relax whilst carers were in the home. This had a wonderful impact on our Dad who was equally treated with compassion and was always included in any decisions regarding Mum's ongoing care. I would happily recommend Anglian Care to anyone seeking quality care tailored to the needs of an individual.

Reply from Charles Cross, COO at Anglian Care Benfleet

Thank you for your review! Your feedback is appreciated and will be passed on to our care team!


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Review of

Anglian Care Benfleet

from Kathleen C (Daughter of Client) published on 6 April 2021

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Thank you to all the staff at Anglian Care that have looked after my Mum since December last year you have been amazing. Our family feel so fortunate to have found a company who showed such compassion for Mum, with your help we kept her safe and happy. We thank the management team for their total support
throughout and for being proactive in responding to emails and phone calls. Although she didn't remember any of your names you were all "lovely friendly girls."

Reply from Charles Cross, COO at Anglian Care Benfleet

Thank you for your review! Your feedback is appreciated and will be passed on to our care team!


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Review of

Anglian Care Benfleet

from Joe W (Friend of Client) published on 6 April 2021

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I was present for one of the care visits from Anglian Care, and I was so impressed with the service of the carer that day. She really did go above and beyond, treating my friend with the utmost dignity. It’s not often, but I was so impressed that I felt compelled to write a review.

Reply from Charles Cross, COO at Anglian Care Benfleet

Thank you for taking your time in submitting us a review! We are delighted to hear that you are happy with our services.


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Review of

Anglian Care Benfleet

from I H (Son of Client) published on 8 March 2021

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care provided by all the team at Anglian Care for my mother has been outstanding. From the office team to the front line staff, I cannot praise them highly enough. Mum is in the early stages of Alzheimer's and she has been treated with dignity and compassion. Nothing has been too much trouble, even
reinstating care at very short nice after a stay in respite. I would happily recommend Anglian Care to anyone who is looking for excellent care for an elderly relative.

Reply from Charles Cross, COO at Anglian Care Benfleet

Thank you so much for your review. It is a pleasure to care for your mother and we are glad that we are meeting your expectations for her care.


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Review of

Anglian Care Benfleet

from Judy (Stepdaughter of Client) published on 26 February 2021

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Wonderful carer provider, we’ve been using for nearly 2 years now, carers are caring, friendly and very helpful, always cheerful. Some go above and beyond when extra help is needed. The office staff are very approachable so if something needs tweaking it’s not a problem they are on it straight away
and check regularly that everything is going well. They look after my Aunt too now, it’s such a relief to know they are well looked after by this care provider. Would highly recommend them to anyone. Thank you Anglian Care for everything you do.

Reply from Charles Cross, COO at Anglian Care Benfleet

Thank you for your review! Your feedback is appreciated and will be passed on to our care team!


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Review of

Anglian Care Benfleet

from Sarah (Daughter of Client) published on 8 February 2021

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care provided by Anglian has been second to none. Anglian's staff are professional, experienced, confident and pragmatic. They have consistently delivered quality care, even throughout the pandemic.

Reply from Charles Cross, Chief Operating Officer at Anglian Care Benfleet

Thank you for your review and your kind words! It is not lost on us the importance we play to many families throughout the pandemic.


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Review of

Anglian Care Benfleet

from Malcolm P (Son of Client) published on 14 January 2021

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Anglian Care is a real life line for my dad. He is 97 years old and now lives on his own, since his wife died in 2019. The Anglian Care girls really lift his spirits as he is now housebound. It has also eased the pressure on myself, especially now with all the lockdown restrictions. Anglian's Office
always keep me updated with any concerns they may have about Dad and often liaise with his doctor and pharmacy if needed.

Reply from Charles Cross, C O O at Anglian Care Benfleet

Thank you for your review. Our care team always look forward to caring for your dad and we are glad we can reduce the pressure on you during this time.


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Awards / Recognitions (0)

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Frequently Asked Questions about Anglian Care

How many Agencies does Anglian Care own?

Anglian Care own 2 Agencies.

Which Anglian Care Agencies have the highest review score?

Anglian Care Benfleet & Anglian Care Chelmsford have the highest review score.
Anglian Care in Essex

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Anglian Care to verify any information. View our terms and conditions. Anglian Care has an Enhanced Service – more info.