Home Care Providers Owned by Trust Homecare Solution in Cambridgeshire

9.7 Group Review Score (the average from all locations with a review score)
  • Home Care Providers Owned by Trust Homecare Solution in Cambridgeshire

Trust Homecare Solution Locations in Cambridgeshire (2)

 

2 Home Care Providers owned by Trust Homecare Solution in Cambridgeshire

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Trust Homecare Solution Cambridge Ltd

26 Broad Street, Great Cambourne, Cambridge CB23 6HJ 

9.8 132 reviews
"Thc has provided care for our mother for the past 3 years since her stroke. The carers who attended to her were kind and very patient.…"   Read all 132 reviews

Trust Homecare Solution gives people the care and support they want to live independently in their own home for longer. Caring staff offer those requiring help at home, dignity and respect while working hard to meet their client's individual needs. Home… Read more about Trust Homecare Solution Cambridge Ltd

  • Care Provided
  • Live in Care
  • Older Person Care
  • Dementia
Trust Homecare Solution Peterborough

7 Gloucester House, 23a London Road, Peterborough PE2 8AN 

  • Care Provided
  • Older Person Care
  • Dementia
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Trust Homecare Solution Reviews in Cambridgeshire (132)

9.7
Trust Homecare Solution has a Group Review Score of 9.7 (9.697) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Trust Homecare Solution must have a Review Score.

Overall Experience

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Date Published

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Review of

Trust Homecare Solution Cambridge Ltd

from P S (Daughter of Client) published on 12 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Thc has provided care for our mother for the past 3 years since her stroke.
The carers who attended to her were kind and very patient. They have become her friends/family.
Later with mum's dementia Thc was able to accommodate her needs until she has become too frail to live independently.
The admin
team is also very supportive, always happy to help and accommodate for changes and in emergencies arranged cover to take mum to hospital.
We would not have been able to keep our mother in her own home for as long as we have without the excellent and flexible care Thc provides.
We are very appreciative for the excellent work of Thc and we recommend them unreservedly.
Big thank you to the Thc team/family.

Reply from Armi Saplan, Registered Manager at Trust Homecare Solution Cambridge Ltd

Thank you for your kind words; we're grateful to have been able to care for your mother.


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Review of

Trust Homecare Solution Cambridge Ltd

from B L (Client) published on 11 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good experience

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Review of

Trust Homecare Solution Cambridge Ltd

from V H (Client) published on 11 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care from all.

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Review of

Trust Homecare Solution Cambridge Ltd

from Liz C (Daughter of Client) published on 5 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad was a client of Trust Homecare for 2 years. He moved to a care home a fortnight ago when he became more unwell and required nursing care as well assistance with personal care, dressing and medications.
The carers were courteous and kind, both to my Dad and also to my Mum, always greeting both
of them. They were respectful about being in somebody else's home.
They would alert the office to any concerns and the office staff would contact the GP surgery or district nurse when necessary, and keep me informed. This gave me peace of mind that Dad's needs were being addressed and that he was being well looked after.
The office staff were friendly, efficient and professional with all phone conversations and email messages.
I am very happy to whole-heartedly recommend Trust Homecare. The wonderful team enabled Dad to stay at home with Mum for as long as possible, until his nursing needs became a priority. When he knew he would be going into the home, he said he would miss his carers!

Reply from Armi Saplan, Registered Manager at Trust Homecare Solution Cambridge Ltd

Thank you so much for your thoughtful and kind words, we wish you and your family all the best.


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Review of

Trust Homecare Solution Cambridge Ltd

from Frances L (Daughter of Client) published on 21 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Since Spring 2024 the team are caring and very empathic. Nothing appears too much trouble. The care package has helped my mother enormously. They are always polite to me, we have an open 3 way discussion about everything and anything. Engaging my mother in normal conversation.
The team are consistently
supportive with all mothers daily living needs.
Very grateful.

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Review of

Trust Homecare Solution Cambridge Ltd

from Gloria R (Partner of Client) published on 15 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Trust Homecare started to look after us when my partner was discharged home after nearly 6 weeks of hospitalisation. All staff we've encountered, including hands-on Carers and office/ admin staff have been professional, skilled and friendly, treating both of us with respect and compassion.

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Review of

Trust Homecare Solution Cambridge Ltd

from Anthea S (Daughter of Client) published on 9 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Thank you for your care and support throughout each year. Staff very warm and considerate, always work with a kind and caring attitude, also very importantly a good sense of humour.

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Review of

Trust Homecare Solution Cambridge Ltd

from V H (Son of Client) published on 3 December 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Trust Homecare's carers have all been extremely kind and caring towards my mother. They have helped with all her personal care needs in a very professional and empathetic manner, never rushing her and engaging her in conversation whilst they do so. They have consistently ensured that she has the right
medications at the right time and that she is safe. They have on occasion found that she has had a fall and in those cases taken the right action - including getting an ambulance if needed. The office staff has also been very flexible in adjusting visit times when asked and alerting me if any problems arise. A superb service.

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Review of

Trust Homecare Solution Cambridge Ltd

from Andy E (Son of Client) published on 8 October 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Trust Homecare Solution have looked after my mum for five years, in that time I have not been able to fault the caring and professional nature of all the staff.

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Review of

Trust Homecare Solution Cambridge Ltd

from Yvonne B (Client) published on 3 October 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I get very good attention and are very polite. Do all that is needed and always on time.

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Review of

Trust Homecare Solution Cambridge Ltd

from K W (Wife of Client) published on 25 September 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Carers are kind, considerate and pleasant. We have found the female staff to be most efficient but some of the male staff need supervision and instruction.

Reply from Sandra Pang, Admin Manager at Trust Homecare Solution Cambridge Ltd

Thank you for your feedback. We ensure that all our staff are trained and supervised.


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Review of

Trust Homecare Solution Cambridge Ltd

from Janet B (Client) published on 24 September 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have been with the company for over a year and find the staff very helpful and caring and always ask if there is anything more that I wish for them to do. I am glad that the company review the situation with the clients so they maintain an excellent service for their clients.

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Review of

Trust Homecare Solution Cambridge Ltd

from P A (Son of Client) published on 9 September 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The carers give us confidence that Mum is safe every day and that she has taken her medication. The carers look after Mum even though she is difficult to handle.

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Review of

Trust Homecare Solution Cambridge Ltd

from M M (Client) published on 30 August 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Overall very good.

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Review of

Trust Homecare Solution Cambridge Ltd

from Kim N (Client) published on 30 August 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I find the carers kind and very professional when providing my care. The company, Trust Homecare, always address any issues I may have quickly and efficiently.

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Review of

Trust Homecare Solution Cambridge Ltd

from R C (Client) published on 29 August 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This is the 5th care company that I have had but they are by far the best.

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Review of

Trust Homecare Solution Cambridge Ltd

from Pauline M (Friend of Client) published on 28 August 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend is very satisfied with her carers and company.

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Review of

Trust Homecare Solution Cambridge Ltd

from N A (Client) assisted by family/friend published on 28 August 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent carers. Very clean. Nice people. They do everything for the client.

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Review of

Trust Homecare Solution Cambridge Ltd

from R A (Client) published on 28 August 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent service. Well trained. Very sociable. Very clean, very well behaved. The carers are like our children.

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Review of

Trust Homecare Solution Cambridge Ltd

from S A (Client) published on 28 August 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Overall Trust Homecare have been superb.

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Awards / Recognitions (3)

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