Home Care Providers Owned by First City Nursing Services

  • Home Care Providers Owned by First City Nursing Services

First City Nursing Services Locations (2)

 

2 Home Care Providers owned by First City Nursing Services

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First City Nursing Services

First City House, 114 Derby Close, Swindon SN2 2PN 

6.0 2 reviews
  • Care Provided
  • Older Person Care
  • Dementia
First City Charmes Care

Office 17b, First Floor, Mill Court Business Centre, Furrlongs, Newport PO30 2AA 

3 reviews
  • Care Provided
  • Live in Care
  • Older Person Care
  • Dementia
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CHD Living Ltd

First City Nursing Services Reviews (5)

Reviews Posted for members of First City Nursing Services

Overall Experience

  • 1
  • 3
  • 0
  • 0
  • 1

Date Published

5
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Review of

First City Nursing Services

from M W (Daughter of Client) published on 8 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

It's an appalling service, care is rushed, inadequate and expensive. The allocated time was never given on any of my visits to my mum. The managers never respond to telephone worries or complaints and the reassurances at the time are empty. Mum was self funded and didn't know what care should look like,
we changed and now she does.

Reply from Evie, HR and Recruitment Lead at First City Nursing Services

We are sorry to hear of your negative experience and would welcome you getting in touch so we can understand your concerns in more detail.


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Management

Treated with Dignity

Value for Money

Review of

First City Nursing Services

from S T (Brother of Client) published on 22 September 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Really happy with the service my brother is receiving.
My brother has the same staff; they know how to help him. They are very friendly and helpful. The office is always helpful and responsive when we call.

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Management

Treated with Dignity

Value for Money

Review of

First City Charmes Care

from Ken M (Husband of Client) published on 28 October 2015

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Charmes carers treat my wife with respect to maintain her dignity. They always call her by name, explain what they are doing and have a friendly and cheerful manner. They have built a good relationship with me and my family. For many, a little bit extra is no trouble. It is good to have an identified
key worker. Although rotas are sometimes late, the management is accessible and ready to help with problems.

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Treated with Dignity

Value for Money

Review of

First City Charmes Care

from Bryan C (Client) assisted by family/friend published on 27 October 2015

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Provides a very good caring and diligent service. The staff are always pleasant and friendly. We are very happy to have them in our house.

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Treated with Dignity

Value for Money

Review of

First City Charmes Care

from Joan M (Client) assisted by family/friend published on 13 October 2015

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

On the whole carers are very good but occasionally small errors are made- most of them are very pleasant and caring and will do any job requested. The owner has been very helpful with setting up the care package and onwards care since last November.

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Treated with Dignity

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Awards / Recognitions (0)

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Frequently Asked Questions about First City Nursing Services

How many Agencies does First City Nursing Services own?

First City Nursing Services own 2 Agencies.

Which First City Nursing Services Agencies have the highest review score?

First City Nursing Services & First City Charmes Care have the highest review score.
First City Nursing Services in Isle of Wight First City Nursing Services in Wiltshire

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