Home Care Provider Owned by Global Caring Group in West Midlands

9.5 Group Review Score (the average from all locations with a review score)
  • Home Care Provider Owned by Global Caring Group in West Midlands

Global Caring Group Locations in West Midlands (1)

 

1 Home Care Provider owned by Global Caring Group in West Midlands

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Global Caring Coventry

Room FE11, 101 Lockhurst Lane, Foleshill, Coventry CV6 5SF 

9.9 12 reviews
  • Care Provided
  • Live in Care
  • Older Person Care
  • Dementia
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Global Caring Group Reviews in West Midlands (12)

9.5
Global Caring Group has a Group Review Score of 9.5 (9.524) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Global Caring Group must have a Review Score.

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Review of

Global Caring Coventry

from L M (Daughter of Client) published on 17 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The girls that cared for my mum were excellent. Nothing was too much and their communication with her was excellent.
If I have any criticism it is the office. They lacked support for those working in the field. The carers who care for the client know what the client's needs are and the office never
took their comments into account.
The manager came on board and clearly, he was doing his best to change attitudes. I hope he succeeded as I now do not use the care as sadly 24/7 care couldn't be provided because my mum is now in full-time care.

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Review of

Global Caring Coventry

from Michele J (Daughter of Client) published on 17 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father started receiving care in August 2024. At first, he didn't really want carers but agreed as I was unable to provide everything he needed by myself.
He has now got used to the 2 care calls daily. All the carers are extremely polite friendly and considerate towards Dad, They work with you
as a family and agree on what help is implemented and are always happy to do more or tweak things slightly. So far we are more than happy with Global Care and would recommend them.

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Review of

Global Caring Coventry

from Mark G (Husband of Client) published on 25 December 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Carers always go above and beyond and have an excellent relationship with my wife always punctual and nothing is too much trouble. The care provided makes thing things a lot easier for me which means I can always cope.

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Review of

Global Caring Coventry

from Nigel O (Son of Client) published on 14 June 2024

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Reliable and friendly service. They helped my mother rehabilitate and get back towards her usual self. Gentle support and encouragement was much appreciated. We were able to gradually reduce care input in an appropriate way, taking her progress into account.

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Review of

Global Caring Coventry

from A P (Daughter-in-law of Client) published on 8 May 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From the day we started getting the care for my father-in-law. The service has been excellent. Any calls made were always answered. And carers always comes in and greet us all a smile and very polite.
We are very happy with the service.

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Review of

Global Caring Coventry

from M D (Son of Client) published on 3 April 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The professional support and empathy given by the manager and his carers from Leicestershire cannot be underestimated. They are kind, hardworking and conscientious helping my elderly 97 year old mother through difficult circumstances without complaining.
She has serious ongoing physical health issues
and problems that are dealt with in a courteous manner and are very respectful 24/7 - whether it’s in the morning, afternoon or evening.
I would recommend anyone reading this to choose Global Caring Leicestershire for help in the future.

Reply from Adila Bashrit, Director at Global Caring Coventry

Thank you so much for your kind words. The carers and management appreciate your support.


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Review of

Global Caring Coventry

from Susan O (Sister of Client) published on 9 February 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would strongly recommend this care organisation as when I am in need of additional care, they are always able to provide and will do everything they can to meet my needs.
The careers they provide have real empathy with my sister, and she is always pleased to see returning faces. Co-ordination at
the top is quick and efficient.

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Review of

Global Caring Coventry

from J V (Client) published on 1 February 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Friendly, polite, timely and professional carers. Cared for with dignity and respect at all times. Care notes related to and recorded at every visit. Friendly greetings at all calls and uniform and identification worn correctly.

Reply from Adila Bashrit, Director at Global Caring Coventry

Thank you for your feedback, we really appreciate it.


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Review of

Global Caring Coventry

from Peter H (Husband of Client) published on 22 January 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It’s now over a year since Global Caring carers started looking after my wife. Over that time she has received excellent care from a multitude of friendly, respectful, diligent and helpful carers, all of whom have helped my wife’s recovery. Any rare concerns are dealt with quickly by management and
we feel comfortable in our carers' very capable hands.

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Review of

Global Caring Coventry

from Robert S (Son of Client) published on 22 January 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent service, all round no problems with any of the staff, Mum gets on with them all, they report any problems immediately so they can be dealt with and were more than helpful on Mum's 100th birthday and many thanks for the lovely cake.

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Review of

Global Caring Coventry

from D G (Client) published on 16 January 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Fantastic care for my father as always. Very polite/professional- would highly recommend. Always arrives on time, makes my dad feel very comfortable, very good service

Reply from Adila Bashrit, Director at Global Caring Coventry

Thank you so much for the feedback, we aim to deliver excellent care to all our clients. We appreciate your honesty.


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Review of

Global Caring Coventry

from M H (Friend of Client) published on 11 January 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have had the best experience for my grandma from this company. Very caring and compassionate, going over and beyond. The staff are very well mannered and cannot do enough. The management is excellent, always on hand if I need to speak to them, they implement changes immediately. I will recommend this
company as my grandma has received excellent care.

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Awards / Recognitions (0)

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