Home Care Providers Owned by Platinum Care Solutions Group

9.9 Group Review Score (the average from all locations with a review score)
  • Home Care Providers Owned by Platinum Care Solutions Group
With their wealth of knowledge and expertise in the home care sector, Acre Care offer high quality home care services across West Sussex for a vast range of needs and requirements.

Their specialised team help people continue to live as independently as they can through their dedication to delivering care that is completely bespoke to each individual. Acre Care's professional care givers are able to offer day and night sit ins, end of life care, live-in care, dementia care and everything in between, following carefully designed care plans which account for each person's unique needs and preferences. All team members are also DBS checked and receive comprehensive training to ensure they are competent and confident in delivering care to all service users regardless of their needs and circumstances.

Platinum Care Solutions Group Locations (4)

 

4 Home Care Providers owned by Platinum Care Solutions Group

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Acre Care Homecare

25 Queensway, Bognor Regis PO21 1QN 

10 32 reviews
"We initially chose Acre Care Provider as they are local and good value for money. We have been impressed by their professionalism in all…"   Read all 32 reviews

Acre Care Homecare have almost 20 years' experience of delivering home care services centred around respect, dignity and kindness. This is achieved through a dedicated and experienced team, attentive care to each and every client and a passion for providing… Read more about Acre Care Homecare

  • Care Provided
  • Older Person Care
  • Dementia
AcreCare Ltd

4 Station Parade, Tarring Road, Worthing BN11 4SS 

9.9 23 reviews
"Acre Care have looked after my Mum for the last 3 years. I cannot praise them highly enough! My Mum is more than pleased with the care that…"   Read all 23 reviews

AcreCare Ltd provides home care services to Sussex with one simple aim, which is to enhance the overall quality of life for all its clients. Led by a management team with over 70 years' experience in the care sector, clients can rest assured they have… Read more about AcreCare Ltd

  • Care Provided
  • Live in Care
  • Older Person Care
  • Dementia
Safe Harbour Homecare Ltd

Park House, Park Road, Petersfield GU32 3DL 

9.9 17 reviews
"I've been with Safe Harbour now for 6 weeks, I have previously had different carers. I was apprehensive of going with another care company.…"   Read all 17 reviews

Safe Harbour Homecare is a domiciliary care provider, giving clients across East Hampshire the chance to continue living independently and with dignity in their own homes. Experienced, skilled staff offer the added assurance that they will provide… Read more about Safe Harbour Homecare Ltd

  • Care Provided
  • Live in Care
  • Older Person Care
  • Dementia
Platinum Care Solutions

6 Russell Buildings, 86 West Street, Portchester, Fareham PO16 9UL 

9.9 57 reviews
""My mother receives care from this wonderful company, and I cannot praise them enough. The staff are incredibly kind, compassionate, and…"   Read all 57 reviews

“Making lives better” Platinum Care Solutions supports people to live independently either in their own home or in a residential setting. With 20 years’ experience across Hampshire and West Sussex, they take pride in providing a high-quality service… Read more about Platinum Care Solutions

  • Care Provided
  • Live in Care
  • Older Person Care
  • Dementia

Platinum Care Solutions Group Reviews (129)

9.9
Platinum Care Solutions Group has a Group Review Score of 9.9 (9.935) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Platinum Care Solutions Group must have a Review Score.

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Review of

AcreCare Ltd

from D L (Daughter of Client) published on 10 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Acre Care have looked after my Mum for the last 3 years. I cannot praise them highly enough! My Mum is more than pleased with the care that she receives. She enjoys their company and looks forward to their visit each day. They have gone above and beyond to care for her and I would highly recommend them.

Reply from Emma McCrory, Homecare Manager at AcreCare Ltd

Thank you for your kind words. We are so pleased to hear that our visits are enjoyable and we are making a difference.


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Review of

Acre Care Homecare

from Julian J (Son of Client) published on 9 April 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We initially chose Acre Care Provider as they are local and good value for money. We have been impressed by their professionalism in all matters. Although fortunately mum does not need much hands-on care at this stage, we are delighted that her Care Provider arrives every day and carries out reassuring
checks as we do not live locally. Our thanks to all your staff.

Reply from Monika Gzara, TBC at Acre Care Homecare

Thank you for your feedback, we really appreciate it. Kind regards


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Review of

Safe Harbour Homecare Ltd

from D G (Client) published on 8 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I've been with Safe Harbour now for 6 weeks, I have previously had different carers. I was apprehensive of going with another care company. Safe Harbour carers are chalk and cheese to the previous carers. It is extremely convenient to have carers arrive on time every day. The other carers turned up
whenever and mucked my daily routine up, without exemption Safe Harbour carers have been wonderful, very consistent, caring and willing to learn. It appears to me, that any jobs that need doing, they accommodate this. They have helped me sort new equipment. I am very happy with the care I receive and so is my family.

Reply from Annette Durrant, Area Manager at Safe Harbour Homecare Ltd

Oh this is so lovely, I will pass on the comments to the team, thank you for taking the time to review the care.


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Review of

AcreCare Ltd

from Virginia M (Client) published on 7 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are most proactive and supportive. They ensure that my needs are anticipated, without being intrusive.

Reply from Emma McCrory, Homecare Manager at AcreCare Ltd

Thank you so much for taking the time to write a review and for your lovely words. We pride ourselves on making a difference in people's lives, so it's lovely to hear that we are supporting you well.


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Review of

Acre Care Homecare

from Garry K (Son of Client) published on 7 April 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I'm really not sure how much praise would be too much praise.
The care team are second to none.
Not only because of the care they give my mum but also for how stress free it has left me regarding my mums care and wellbeing.
Initially I was apprehensive about strangers going into my mum and assisting
her but that soon melted away when I saw how competent and caring the manager and her amazing care team are.
It's not only about the amazing care they are there to do, its the things that are done that are above and beyond the remit of the care package but ultimately it's that my mum has a rapore with the ladies and feels safe and secure, you really can't ask for more than that.
So thank you acre care most sincerely.
Gk.

Reply from Monika Gzara, TBC at Acre Care Homecare

Thank you for your feedback, much appreciate it.


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Review of

Platinum Care Solutions

from Greg T (Son of Client) published on 7 April 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

"My mother receives care from this wonderful company, and I cannot praise them enough. The staff are incredibly kind, compassionate, and truly go above and beyond in everything they do. When I visit, the house feels warm and welcoming, and it's clear that the carers bring so much joy to my mum's life.
No task is ever too much, and their dedication has made them feel like part of our family. It gives me great peace of mind knowing she is in such good hands. Highly recommend!"

Reply from Olivia Mead, Business Development Manager at Platinum Care Solutions

Thank you for your kind words. We're so glad you felt a true sense of peace and care - that's exactly what we hope to offer. Your feedback means a lot and reminds us why we do what we do. Kind regards


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Review of

Platinum Care Solutions

from N W (Daughter of Client) published on 7 April 2025

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum never expected to need carers but following a very poor hospital experience needed considerable help in order to remain in her home. The staff were reliable and caring and never made her feel she was asking too much. She largely had a familiar set of carers which meant routines and general expectations
were known. She received care from Platinum for just over 3 years but has sadly now died. During her final weeks, the manager made sure that there was a very tight group of her preferred carers to try and make a truly awful time a bit better. For that I will always be grateful. They were also very kind to my sister and I at the time of bereavement, attending her funeral and checking up on us! Extremely kind.

Reply from Olivia Mead, Business Development Manager at Platinum Care Solutions

Thank you so much for sharing this deeply heartfelt review. We're truly honored to have supported your mum during such a sensitive time. Knowing that she felt cared for and respected means everything to us. Your kind words about our team's reliability, compassion, and presence during her final weeks are genuinely moving. We're also thinking of you and your sister - it was a privilege to be there for you both. Kind regards


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Review of

Platinum Care Solutions

from Susan A (Daughter of Client) published on 2 April 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Platinum care solutions are a very professional company. They employ experienced staff who offer exceptional care and support to their client/ service user. They have been visiting my mum for over 2 years now. She is very happy with the support and care she receives, enabling her to live in her own
home independently with carers and family support. They are flexible on what they provide at a competitive price. Mum was reluctant to accept assistance with care , but now she looks forward to their daily visit .

Reply from Olivia Mead, Business Development Manager at Platinum Care Solutions

Thank you for taking the time to leave a review, we appreciate your kind words.


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Review of

Platinum Care Solutions

from iain j (Son of Client) published on 2 April 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

happy all round with the care given to my mother from the ladies who visit her most mornings for a top to tail wash always reporting to me any rashes or problems. the carers are happy to do things i need done and also
always offering to do more
i like the freedom to adjust times and days if needed
and this is done via office or staff

Reply from Olivia Mead, Business Development Manager at Platinum Care Solutions

Thank you for your kind words. We are so pleased to hear your feedback!


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Review of

Platinum Care Solutions

from Valerie P (Sister-in-law of Client) published on 2 April 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent and consistent care received for my sister in law.
The last carer to visit her when she was at home saved her life by her prompt action
Care package built up from once a day to five times a day as my sister in law became more disabled

Reply from Olivia Mead, Business Development Manager at Platinum Care Solutions

Thank you so much for taking the time to leave a review. Your feedback to the team means a lot to us, and we are glad we can be there to support your sister in law. Kind regards


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Review of

Platinum Care Solutions

from G H (Client) published on 2 April 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are friendly, helpful and well mannered. Organisation is flexible when needed and billing is timely and accurate.
Would recommend to others requiring this type if service. On recently contacting tbe owner regarding recent price increase she was most helpful in explaining the situation.

Reply from Olivia Mead, Business Development Manager at Platinum Care Solutions

Thank you so much for taking the time to leave a review. Communication is key for us as a business. Kind regards


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Review of

Platinum Care Solutions

from Mike G (Husband of Client) published on 2 April 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife has been with the service for some time and we formed a relationship with the regular carers which she enjoyed and appreciated towards the end of her life. She came to rely on the carers to assist her with her needs and wants their respect they offered with the sense of humour That was enjoyed
by all went a long way in making her feel comfortable in the last few days of our life I would like to say thank you to those members of staff who attended right up to the end and the support they offered my wife and myself a big thank you

Reply from Olivia Mead, Business Development Manager at Platinum Care Solutions

Thank you so much for taking the time to leave a review. Your feedback to the team means a lot to us, and we are glad we were there to support your lovely wife and make her feel comfortable when receiving care. Kind regards


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Review of

Safe Harbour Homecare Ltd

from L H (Client) published on 20 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since joining Safe Harbour find their services really good. Rota each user really helpful and time keeping very reliable. Carers very good and helpful.

Reply from Annette Durrant, Area Manager at Safe Harbour Homecare Ltd

Thank you for your kind words I will pass these on to the staff.


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Review of

Safe Harbour Homecare Ltd

from M H (Son of Client) published on 20 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are very friendly, attentive, caring and very patient. They talk to her as a human being.

Reply from Annette Durrant, Area Manager at Safe Harbour Homecare Ltd

Thank you for your kind words really lovely to hear I will pass on your comments to the staff.


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Review of

Safe Harbour Homecare Ltd

from L E (Daughter of Client) published on 5 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Safe Harbour's swift response to help us care for my father was exactly what we needed. Morning and evening visits organised by their kind and efficient supervisor were just what we needed in caring for Dad.
Every members of the caring team made a tremendous effort to assist Dad especially as his needs
intensified.
The warmth, friendliness and friendliness of the caring team was excellent. We would strongly recommend - Safe Harbour Homecare.

Reply from Annette Durrant, Area Manager at Safe Harbour Homecare Ltd

Thank you so much for the kind words, I will pass on your comments to our wonderful care staff.


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Review of

AcreCare Ltd

from Denise R (Daughter of Client) published on 27 February 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad is taken out 3 times a week for a ride and coffee, he so looks forward to these days, it has made so much difference to his life, for a 90-year-old, who lives alone, with early onset dementia, and misses my mum terribly.
The 2 ladies who do this are so lovely, it's like extended family, I'm
so grateful for finding this.

Reply from Emma McCrory, Homecare Manager at AcreCare Ltd

Thank you so much for taking the time to write a review and for your lovely words. We pride ourselves on making a difference in people's lives, so it's lovely to hear that Dad enjoys our visits and that we are part of the family.


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Review of

Safe Harbour Homecare Ltd

from K A (Father of Client) published on 18 February 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Care for my daughter resumed back to normal following the Christmas and New Year. Two carers were back in the swing of things, carrying out their duties to a high standard. They also go above and beyond by helping out domestically. The only thing I would add is that when carers go off sick (which occurred)
there is no one available to take their place. Fortunately, no issues this time.

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Review of

Safe Harbour Homecare Ltd

from P B (Client) published on 18 February 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Safe Harbour Homecare staff come and take me shopping twice a month. So much truth in the saying 'a little help is worth a lot of pity'.
In their care, it's a great help, always willing, cheerful and with kindness.
Quite frankly, I do not know what I would do without them.

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Review of

AcreCare Ltd

from Roz C (Daughter of Client) published on 17 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have found your staff to be kind, friendly and efficient in helping my mum. They are all very knowledgeable about her needs and keep us updated with any concerns. I am particularly thankful for the attention taken to choosing outfits for my mum; it has made her smile when we comment on how nice she
looks. Mum is starting to recognise her regular carers, which is helping with her memory.
I have found communication with your office excellent and your speedy responses to any emails or calls have certainly made life a good deal easier for all my family. My sister and I really appreciate the care that you take.

Reply from Callie Mason, Marketing Manager at AcreCare Ltd

Thank you so much for taking the time to write a review and for your kind words. We pride ourselves on the small details that make a big difference so it's lovely to hear that they are making your mum smile. Kind regards.


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Review of

Acre Care Homecare

from Martin H (Client) published on 8 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Most Appreciated was the fact that the carer came at a regular time each week so that we could plan the day around the visit, including mealtimes. Also, the fact that we had a regular carer which meant they became familiar with the household and did not have to be shown what to do each time.

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Awards / Recognitions (3)

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Frequently Asked Questions about Platinum Care Solutions Group

How many Agencies does Platinum Care Solutions Group own?

Platinum Care Solutions Group own 4 Agencies.

Which Platinum Care Solutions Group Agencies have the highest review score?

Acre Care Homecare, AcreCare Ltd & Safe Harbour Homecare Ltd have the highest review score.
Platinum Care Solutions Group in Hampshire Platinum Care Solutions Group in West Sussex

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Platinum Care Solutions Group to verify any information. View our terms and conditions. Platinum Care Solutions Group has a Platinum Service – more info.