Home Care Providers Owned by Vitality Home Health

9.4 Group Review Score (the average from all locations with a review score)
  • Home Care Providers Owned by Vitality Home Health
Vitality Home Health have a small number of settings located across Kent, each offering high quality and reliable home care and support to people living in the surrounding areas.

By designing bespoke care packages designed completely around the needs and preferences of each individual, the team across Vitality are experts in delivering help and support that makes a real difference to people's lives. They have a professional yet personal approach, striving to always deliver the highest quality care whilst also building positive relationships with clients and their loved ones.

To find out more about the services offered, take a look at Vitality Home Health's individual settings or contact the team who will be glad to help.

Vitality Home Health Locations (2)

 

2 Home Care Providers owned by Vitality Home Health

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Vitality Home Health (Sevenoaks)

The Crown, 10 High Street, Otford, Sevenoaks TN14 5PQ 

9.7 21 reviews
"A particular member of staff visited my Aunt prior to care starting. The service was professional, the staff member listened and made the…"   Read all 21 reviews

Vitality Home Health (Sevenoaks) is offering a New Level of Home Care. It is GP led and offers bespoke care to customers and their families who choose to reside within their own homes. The ethos of Vitality Home Health is not only to provide exceptional… Read more about Vitality Home Health (Sevenoaks)

  • Care Provided
  • Live in Care
  • Older Person Care
  • Dementia
Vitality Home Health (Gravesham & Dartford)

50 The Grove, Gravesend DA12 1DP 

9.2 11 reviews
"Vitality always so respectful to my mother's needs. My mother always felt safe and cared for, even when Mum passed away was so kind.…"   Read all 11 reviews

Vitality Home Health are offering a New Level of Home Care. It is GP led and offers bespoke care to customers and their families who choose to reside within their own homes. The ethos of Vitality Home Health is not only to provide exceptional tailored… Read more about Vitality Home Health (Gravesham & Dartford)

  • Care Provided
  • Live in Care
  • Older Person Care
  • Dementia

Vitality Home Health Reviews (32)

9.4
Vitality Home Health has a Group Review Score of 9.4 (9.430) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Vitality Home Health must have a Review Score.

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Review of

Vitality Home Health (Sevenoaks)

from Toni M (Niece of Client) published on 16 December 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our Auntie has been receiving care from Homecare for several months, which had enabled her to stay in her own home, this was very important to her and us, the service provided was excellent, and the staff were friendly, kind, patient, and empathetic.
And she would look forward to her visits.
Thank
you to all the staff, your make a real difference every day too the people you support.

Reply from Debbie Moulton, Operations Director at Vitality Home Health (Sevenoaks)

Many thanks for your kind words. It is important to us to know that the staff we provide are exactly as you describe and more importantly, the service we provide has the desired effect.


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Review of

Vitality Home Health (Sevenoaks)

from K T (Niece of Client) published on 16 December 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A particular member of staff visited my Aunt prior to care starting.
The service was professional, the staff member listened and made the service very person-centred my Aunt was at the centre of all decisions made. She was available with any concerns and adjusted the service accordingly. There was
a follow-up review to check how things were going and telephone calls.
The staff were professional and kind especially Honey who was exceptional with my Aunt.
We as a family would highly recommend Vitality sadly my aunt's needs meant following a respite period full-time care was the best for her personally.
Great service from a team that listened and cared.

Reply from Debbie Moulton, Operations Director at Vitality Home Health (Sevenoaks)

Thank you so much for your review. Your aunt was an absolute pleasure to support and we were very sad to see her go. We are thrilled that the care provided was professional. We pride ourselves on listening to our customers and their families so that the customer receives the very best quality care.


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Review of

Vitality Home Health (Gravesham & Dartford)

from K M (Daughter of Client) published on 31 May 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Vitality always so respectful to my mother's needs. My mother always felt safe and cared for, even when Mum passed away was so kind.

Reply from Debbie Moulton, Operations Director at Vitality Home Health (Gravesham & Dartford)

Thank you so much for your kind words. It was a pleasure supporting mum and we wish you all the very best.


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Review of

Vitality Home Health (Sevenoaks)

from J F (Client) published on 19 March 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The carers that visit me are cheerful and efficient and I enjoy seeing them.
The company has never let me down by not turning up.
The carers are very easy to deal with and always carry out my requests.
On the few occasions I have had a query or problem, the manager has responded quickly and efficiently.

Reply from Debbie Moulton, Operations Director at Vitality Home Health (Sevenoaks)

Many thanks for this review and we are pleased you find the carers cheerful and efficient. You must enjoy seeing them daily as well as the management team within our office is responsive.


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Review of

Vitality Home Health (Sevenoaks)

from Rick W (Son of Client) published on 27 February 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Vitality Home Health responded quickly and sympathetically when we needed to arrange help for Mum when she came out of respite care to return home after an earlier fall. We felt listened to and understood and our options were clearly explained.
Mum has carers three times a day to help her wash and
dress, supervise her medication and prepare meals. They are very good with her and happy to help with things like hoovering, putting the weekly wash on and putting the bins out for her.
A full record of every visit, including a photo of her meal, is uploaded in real-time to their computer system and we have been given access to view this. It is very reassuring to know how she is.
We would certainly recommend this service to anyone needing care.

Reply from Debbie Moulton, Operations Director at Vitality Home Health (Sevenoaks)

Many thanks for your kind words. We are thrilled our service has proven to be efficient, kid and caring.


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Review of

Vitality Home Health (Sevenoaks)

from J M (Daughter of Client) published on 27 February 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have found Vitality Health very kind, compassionate and very understanding with all the needs for Mum, there’s always someone on hand to help when we’ve had questions or require extra help. I would 100% recommend this company to anyone, they’ve not only been a lifesaver for Mum but our family as
a whole.

Reply from Debbie Moulton, Operations Director at Vitality Home Health (Sevenoaks)

Thank you for your review. It is always nice for us to hear first-hand thoughts about the service. Many thanks also for your recommendation!


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Review of

Vitality Home Health (Sevenoaks)

from David O (Son of Client) published on 26 February 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been very impressed by Vitality from the very start of my mother's care.
Communication is excellent from both the office and the carers. Her main carer is a lovely person, cares deeply about her job and manages my mother's care with kindness and efficiency. I would not hesitate to recommend
Vitality.

Reply from Debbie Moulton, Operations Director at Vitality Home Health (Sevenoaks)

Dear David, thank you for your review. I am so pleased that your mother's care is living up to your expectations. Defining care teams is very important to us, and it's good to hear your mother is thriving due to this. The office team work hard on communication, so it's equally as pleasing to hear this is a productive part of our relationship.


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Review of

Vitality Home Health (Gravesham & Dartford)

from Theresa H (Daughter of Client) published on 11 September 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am the daughter of a service user. I deal with all aspects of my mother's care and support and encourage her to fully participate in her care needs.
All of the carers are friendly and respectful in the support they give to my mother. Given the time restraints on time for care and my mother's "I'll
do it in my own time" it is easy for the carers to do the tasks for her, and she will let them if she can.
The company lets me know if there are any major problems and if they are able to deal with them competently.

Reply from Debbie Moulton, Operations Director at Vitality Home Health (Gravesham & Dartford)

Thank you, Theresa, for your kind words and your support to our staff to enable Mum to live a full and fruitful life.


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Review of

Vitality Home Health (Sevenoaks)

from J B (Daughter of Client) published on 29 August 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very efficient service, friendliness, up-to-date information, reliable.

Reply from Debbie Moulton, Operations Director at Vitality Home Health (Sevenoaks)

Many thanks for this review.
We are so pleased our service has been successful with Mum. We do try to be as effective as possible!


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Review of

Vitality Home Health (Gravesham & Dartford)

from L C (Daughter of Client) published on 9 August 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Carers from Vitality are really lovely people and my dad is really happy with the service and company they provide. The office keeps us up-to-date with any issues or changes. We are all really happy with the service and it gives us peace of mind to know that someone is seeing our dad every day when
we can't be there.

Reply from Debbie Moulton, Operations Director at Vitality Home Health (Gravesham & Dartford)

We are so pleased that Dad and you are so happy with the service we provide. Dad is an absolute pleasure to support and we are thrilled that the service makes such a huge difference to his wellbeing.


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Review of

Vitality Home Health (Gravesham & Dartford)

from D T (Daughter-in-law of Client) published on 7 August 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We have found Vitality to be extremely professional throughout. The care received by my parents has been exceptional. The carer supplied by Vitality is friendly, extremely attentive, helpful and very professional. We look forward to receiving care from Vitality.

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Review of

Vitality Home Health (Gravesham & Dartford)

from Heather P (Daughter of Client) published on 28 July 2023

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Overall my father receives a good service especially if the same carer comes every week, if it differs it confuses him and he tends to continue with the confusion for the next few days. The regular carer that cares for my dad is kind, helpful and efficient, my dad likes her very much as I do.

Reply from Debbie Moulton, Operations Director at Vitality Home Health (Gravesham & Dartford)

We are thrilled you like your regular staff member and she works so well with Dad. Sadly, at times of sickness or more recently Jury Service we have no option but to support Dad with another staff member, which we understand can cause issues. Good continuity is a double-edged sword at times. We will be in touch shortly.


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Review of

Vitality Home Health (Gravesham & Dartford)

from Heather K (Cousin of Client) published on 26 July 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

We have only had care for a week but are pleased with the carers.

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Review of

Vitality Home Health (Sevenoaks)

from Louise M (Niece of Client) published on 13 March 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

As a family we are very happy with vitality home health, from the start to now the service has been impeccable and this is across the board from all staff. My uncle has been treated with the care and compassion and most importantly the dignity that he deserves. This has been an incredibly difficult
and emotional time for our family but vitality home health has been there to support us as well as my uncle. I could not recommend them enough.

Reply from Debbie Moulton, Operations Director at Vitality Home Health (Sevenoaks)

Thank you, Louise, for your very kind review. We are certainly pleased to hear that the care your family has received has benefited you all. We also hope that we have managed to ease some of the difficulties you have all been facing. Take care.


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Review of

Vitality Home Health (Sevenoaks)

from David G (Son of Client) published on 7 December 2022

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Vitality Home Health (Sevenoaks) have been really great with organising live-in care for my dad whose Parkinsons had become very difficult to manage. They have spent a great deal of time getting to know him, what he likes and needs for his care from a medical, physical and social side. They have lifted
his spirits and his overall well-being has been so much better.

Reply from Debbie Moulton, Operations Director at Vitality Home Health (Sevenoaks)

Many thanks for submitting this review. It is always good to know that our service has met your expectations.


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Review of

Vitality Home Health (Sevenoaks)

from Mary M (Wife of Client) published on 31 October 2022

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I used Vitality live-in care to give me a respite break. I found the whole process of engaging with Vitality Home Care straightforward and really helpful in their listening and answering my questions. They supported me through the plan of what was required. Their needs-led assessment of care was outstanding
in looking at all aspects of care delivery. This is my first experience of having a live-in person to take over my duties and to trust to look after my dear husband! The carer was excellent. My home and his care continued very much as if I was there, so impressed. My husband was delighted with his care and loved the food his carer cooked. She was polite, kind and respectful. I would recommend this outstanding company and I will continue to use it for further respite breaks. Thank you so much.

Reply from Debbie Moulton, Operations Director at Vitality Home Health (Sevenoaks)

Thank you so much for your kind words. It is refreshing to know that our service matched your expectations. We very much look forward to supporting your husband again.


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Review of

Vitality Home Health (Sevenoaks)

from Caroline G (Wife of Client) published on 21 September 2022

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff were prompt, efficient, kind and fully trained. They also had time to talk to my husband when I wasn't there so he didn't feel lonely.

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Review of

Vitality Home Health (Sevenoaks)

from M S (Client) published on 25 August 2022

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Good experience all round.

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Review of

Vitality Home Health (Sevenoaks)

from Klare M (Daughter of Client) published on 1 July 2022

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Our carer was excellent. Kind, attentive and very much wanting to please. My mum enjoyed having her around and she said that nothing was too much trouble for her.
The whole experience with Vitality was brilliant from start to finish, the pre-care, the communications and the standard of care generally.
One area for possible training for the carer was around the preparation of meals - happy to elaborate if required.

Reply from Debbie Moulton, Operations Director at Vitality Home Health (Sevenoaks)

We are so pleased to hear that the whole experience was very positive. We have taken on board your comments on meal preparation and have applied additional training.


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Review of

Vitality Home Health (Gravesham & Dartford)

from Steve B (Son of Client) published on 23 June 2020

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been very happy with the care received from Vitality. The carers are friendly and helpful and have gone beyond simply providing basic care needs by looking at my mum's weight loss and mobility issues and getting advice from a qualified GP.

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Awards / Recognitions (0)

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Frequently Asked Questions about Vitality Home Health

How many Agencies does Vitality Home Health own?

Vitality Home Health own 2 Agencies.

Which Vitality Home Health Agencies have the highest review score?

Vitality Home Health (Sevenoaks) & Vitality Home Health (Gravesham & Dartford) have the highest review score.
Vitality Home Health in Kent

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