Home Care Provider Owned by CareYourWay in Devon

  • Home Care Provider Owned by CareYourWay in Devon

Only the locations & reviews in Devon for CareYourWay are showing below.

View the details of all 11 locations (with 149 reviews) owned by CareYourWay

CareYourWay Locations in Devon (1)

 

1 Home Care Provider owned by CareYourWay in Devon

Sort by:
View on Map
CareYourWay Devon

Little Spires, East Allington, Torquay TQ9 7QE 

9.7 78 reviews
"I have been very lucky in finding a care company as good as I have found. Nothing is too much trouble and I am always amazed at the lengths…"   Read all 78 reviews

CareYourWay is a family run, multi-award-winning home care agency devoted to providing the highest quality relationship-led care for vulnerable adults. Founded in 2006, they have been at the forefront of specialised social care for over 15 years,… Read more about CareYourWay Devon

  • Care Provided
  • Live in Care
  • Older Person Care
  • Dementia

CareYourWay Reviews in Devon (78)

Reviews Posted for members of CareYourWay

Overall Experience

  • 19
  • 0
  • 0
  • 0
  • 1

Date Published

78
10
22
29
49
Review of

CareYourWay Devon

from J R (Client) published on 28 February 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All fine, carers are great.

Reply from Jonathan Sabater Romero, Chief Operations Officer at CareYourWay Devon

Thank you for your wonderful review - we appreciate the very kind words.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of

CareYourWay Devon

from N B (Client) published on 28 February 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been very lucky in finding a care company as good as I have found. Nothing is too much trouble and I am always amazed at the lengths your team members are willing to go to, irrespective of time and difficulty.

Reply from Jonathan Sabater Romero, Chief Operations Officer at CareYourWay Devon

Thank you for your wonderful review - we appreciate the very kind words.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of

CareYourWay Devon

from Karen A (Daughter-in-law of Client) published on 18 February 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely carers that attend to mum.

Reply from Jonathan Sabater Romero, Chief Operations Officer at CareYourWay Devon

Thank you for your wonderful comments. It's our pleasure to provide the care that we do.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of

CareYourWay Devon

from Jane G (Daughter of Client) published on 18 February 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

CareYourWay Devon have been outstanding in the care given to my late mum and living stepfather. The carers are always friendly, caring and efficient. Nothing is too much trouble. Very happy.

Reply from Jonathan Sabater Romero, Chief Operations Officer at CareYourWay Devon

Thank you, very much, for the wonderful review. It means the world.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of

CareYourWay Devon

from J R (Client) published on 18 February 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Pretty good. Brilliant carers.

Reply from Jonathan Sabater Romero, Chief Operations Officer at CareYourWay Devon

Thank you for the wonderful review. It's our pleasure to provide the care that we do.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of

CareYourWay Devon

from R M (Client) published on 5 February 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All carers wonderful.

Reply from Jonathan Sabater Romero, Chief Operations Officer at CareYourWay Devon

Thank you very much for your heartwarming review. It means the world to us.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of

CareYourWay Devon

from P C (Client) published on 5 February 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

CareYourWay Devon are my lifeline and I have never had any doubt about the quality of care, staff and management. I have worked in care myself for 25 years and I know how vital the support is to anyone vulnerable! They are an excellent company in all ways!

Reply from Jonathan Sabater Romero, Chief Operations Officer at CareYourWay Devon

Thank you for your wonderful review. It is our absolute pleasure to provide the care that we do.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of

CareYourWay Devon

from Robert H (Husband of Client) published on 5 February 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All of the carers have been kind, helpful competent. We have had a few problems getting used to timings. Ordinary things like conversation has been good.

Reply from Jonathan Sabater Romero, Chief Operations Officer at CareYourWay Devon

Thank you for your wonderful review. It means the world to us.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of

CareYourWay Devon

from Jade C (Daughter of Client) published on 23 December 2024

Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

This agency is an absolute disgrace. Their approach is to place an inappropriate carer into your home and hope they will cope. I had to complain again and again to the office when carers had no clue how to cook a simple meal, left all the meal preparation to my elderly father, didn't alert us to a painful
rash my mother was suffering from, or were unable to use the hoist. In 2 months they sent 6 different carers (only 1 of which was capable) which was unsettling and difficult for my mother to adjust to, and one handover took 10 minutes and the new carer had to figure out how to work the hoist herself. I could go on and on, but worst of all was when I discovered my mother had not had her teeth brushed for 5 weeks. "Oral Care" had not been added to the list of duties provided by the office, but none of the carers questioned why and left her teeth to rot. If I hadn't been so stressed I'd have raised a formal complaint and reported them to CQC. Do your research and find another agency.

Reply from Jonathan Sabater Romero, Chief Operations Officer at CareYourWay Devon

Thank you for sharing your concerns. We were very troubled to read your review, and we take any feedback regarding our services extremely seriously. However, we have conducted a thorough investigation into your claims and found that the allegations made do not align with the records and evidence we have from our carers and management team. Our priority is always to provide outstanding-quality care, and we follow rigorous processes to ensure carers are trained, competent and informed about the specific needs of each client. We also maintain detailed logs of care provided, including oral care and equipment usage. We would welcome the opportunity to clarify your misunderstandings or concerns further. If you would like to discuss this matter, please don't hesitate to contact us directly on 01548 521789.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of

CareYourWay Devon

from N C (Daughter of Client) published on 18 December 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

CareYourWay has become an indispensable and highly valued part of the care team for my grandparents. Their team worked flawlessly alongside other healthcare professionals, always maintaining a truly person-centered approach. I can't recommend them highly enough - from their skilled and compassionate
professional carers to their exceptional 24/7 on-call team, who are always available to provide support whenever needed.
In my experience, no question was ever too trivial, and no situation too complex for CareYourWay to address with care and expertise. They truly go above and beyond.

Reply from Jonathan Sabater Romero, Chief Operations Officer at CareYourWay Devon

Thank you very much for your wonderful review - it is our pleasure to provide the care that we do.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of

CareYourWay Devon

from D G (Client) published on 10 September 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I'm entirely satisfied with the care I receive, in fact, the group of carers working in my area are as good as one could ever hope for, in short, exemplary. I have no hesitations in saying that CareYourWay have provided me with the most meticulous care and support I have yet to receive. I therefore
would rate them the best by some. I believe anytime I felt the need to contact the office, I would receive a prompt and satisfactory answer. CareYourWay have provided carers with whom I have great confidence and rapport with. Resulting in the thing I have come to value most.

Reply from Jonathan Sabater Romero, Chief Operations Officer at CareYourWay Devon

We cannot express how much this made our day. Thank you so much for the wonderful words. It truly means everything to us.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of

CareYourWay Devon

from C D (Client) published on 28 August 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very helpful, lovely staff.

Reply from Jonathan Sabater Romero, Chief Operations Officer at CareYourWay Devon

Thank you for your wonderful review - it's our pleasure to provide the care that we do.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of

CareYourWay Devon

from M A (Client) published on 2 July 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good staff, quite satisfied.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of

CareYourWay Devon

from S W (Niece of Client) published on 13 June 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Great carers! A few changes by phone. The timing is good.

Reply from Jonathan Sabater Romero, Chief Operations Officer at CareYourWay Devon

Thank you for your lovely review - our teams love providing the care that we do.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of

CareYourWay Devon

from R M (Client) published on 31 May 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Good service. Lovely and friendly staff.

Reply from Jonathan Sabater Romero, Chief Operations Officer at CareYourWay Devon

Thank you so much for the kind and wonderful words.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of

CareYourWay Devon

from A L (Daughter of Client) published on 31 May 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Fine.

Reply from Jonathan Sabater Romero, Chief Operations Officer at CareYourWay Devon

Thank you for your review and kind ratings. Thank you again for taking the time to review CareYourWay.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of

CareYourWay Devon

from R A (Client) published on 31 May 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Marvelous service never got any troubles. They are polite and helpful staff.

Reply from Jonathan Sabater Romero, Chief Operations Officer at CareYourWay Devon

Thank you so much for the kind words and wonderful review.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of

CareYourWay Devon

from G H (Client) published on 31 May 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All good, lovely service.

Reply from Jonathan Sabater Romero, Marketing Manager at CareYourWay Devon

Thank you for the wonderful review - we are humbled by your lovely words.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of

CareYourWay Devon

from M M (Client) published on 9 May 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Always appreciate the help. All carers are loving.

Reply from Jonathan Sabater Romero, Chief Operations Officer at CareYourWay Devon

Thank you so much for the kind words - it's our pleasure.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of

CareYourWay Devon

from S H (Wife of Client) published on 9 May 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Efficient service.
Sympathetic staff with experience in dealing and helping with my husband who has a stroke in January.

Reply from Jonathan Sabater Romero, Chief Operations Officer at CareYourWay Devon

Thank you so much for the lovely review - it's our pleasure to provide the care that we do.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Awards / Recognitions (1)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

CareYourWay in Cheshire CareYourWay in Devon CareYourWay in Greater Manchester CareYourWay in Hampshire CareYourWay in Hertfordshire CareYourWay in Lancashire CareYourWay in Norfolk CareYourWay in Surrey CareYourWay in West Yorkshire

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact CareYourWay to verify any information. View our terms and conditions. CareYourWay has a Platinum Service – more info.