Home Care Providers Owned by Pride Home Care

9.7 Group Review Score (the average from all locations with a review score)
  • Home Care Providers Owned by Pride Home Care
Established in 2019, Pride Home Care are dedicated to delivering high quality and reliable home care services that allow people to continue living independently in the comfort of their own homes, retaining their independence and their preferred lifestyle.

Operating across Breckland and South Norfolk, the team recognise that home care services are more than health care, help at home involves inviting somebody into your home to build a relationship with, and trusting them to be respectful and compassionate, supporting you through during difficult times.

Pride Home Care selects care workers that are not only professional and experienced, but also embody what it means to be a carer. They are kind and compassionate and place the wellbeing of their clients at the heart of what they do. They are from the local community and are passionate about creating an inclusive environment for all.

Pride Home Care Locations (2)

 

2 Home Care Providers owned by Pride Home Care

Sort by:
View on Map
Pride Home Care Attleborough Branch

Queens Square, Attleborough NR17 2AE 

10 34 reviews
"Pride Home Care took over my package and they have been helpful. Arrive on time, stay the time. Kind and respectful. I highly recommend…"   Read all 34 reviews

Pride Home Care are recognised as one of South Norfolk’s top home care providers. They have a proven track record, and reputation and are currently rated 9.8 out of 10 by homecare.co.uk reviews also receiving two Top 20 Homecare Awards 2020 and 2021… Read more about Pride Home Care Attleborough Branch

  • Care Provided
  • Live in Care
  • Older Person Care
  • Dementia
Pride Home Care Watton Branch

15 High Street, Thetford IP25 6AB 

9.5 9 reviews
"Mum and Dad have always been really worried about having carers. The first day they received care the carer spent time talking to them…"   Read all 9 reviews

Pride Home Care Watton, established in 2019, provides home care and live-in care services across Norfolk. Pride Home Care Watton offers a wide range of home care services including companionship, respite for carers, live-in care and rehabilitation. Staff… Read more about Pride Home Care Watton Branch

  • Care Provided
  • Older Person Care
  • Dementia

Pride Home Care Reviews (43)

9.7
Pride Home Care has a Group Review Score of 9.7 (9.749) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Pride Home Care must have a Review Score.

Overall Experience

  • 18
  • 2
  • 0
  • 0
  • 0

Date Published

43
1
13
17
26
Review of

Pride Home Care Attleborough Branch

from C P (Client) published on 12 February 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Pride Home Care took over my package and they have been helpful. Arrive on time, stay the time. Kind and respectful. I highly recommend them.
The carers are great and always happy to help. They work hard and take good care of me. My life has improved since Pride has taken over.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of

Pride Home Care Watton Branch

from Penny C (Daughter of Client) published on 2 July 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum and Dad have always been really worried about having carers.
The first day they received care the carer spent time talking to them both about their lives etc. This was so good as my Mum has Dementia and gets incredibly anxious meeting new people. I cannot thank this lady enough and would like to
send my personal thanks to her.
Every carer that visits is so friendly, caring and professional.
As someone who works within the health and social care sector, I cannot speak highly enough of Pride Home Care Watton and the team that supports Thetford.
Thank you for not only my parents but my peace of mind that they are well looked after.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of

Pride Home Care Attleborough Branch

from C S (Client) published on 2 July 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would personally like to thank a particular member of staff whilst I had Covid. She went above and beyond and really helped me. She is one of my main carers and she is always there for me. She is very professional. Thank you Pride Home Care for being there for me.

Reply from Daniel Burcham, Director at Pride Home Care Attleborough Branch

Thank you very much for taking the time to leave a review and thank you for your lovely words. I will ensure that your carer gets personally recognised and acknowledged for going above and beyond and for helping you whilst feeling unwell. I am glad you are feeling better and thank you again for choosing Pride Home Care as your care provider. Best wishes.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of

Pride Home Care Watton Branch

from T K (Client) assisted by family/friend published on 29 May 2024

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The service has so far been very good, and recently, the visit timings have been a lot better. We used to receive a weekly roster as to who was down to call and approximate arrival time. This was very helpful in arranging other of my daily tasks. Unfortunately, for the last three weeks, this information
has not been available to me, even after asking several times why it can't be sent.

Reply from Daniel Burcham, Director at Pride Home Care Watton Branch

Thank you very much for taking the time to leave a review on our service. It is pleasing to hear that your experience and visit times have improved. I am confident we have made the necessary improvements, taken the necessary actions and undertaken the necessary lesson learnt exercises to improve the service for all our users. I have spoken to the care coordinator regarding your not receiving a visit schedule, despite requesting one several times, and I apologise for this shortfall. We will ensure a visit schedule is sent to you regularly moving forward. I hope you are satisfied with my response, though please do not hesitate to contact me directly should you wish to discuss anything further.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of

Pride Home Care Watton Branch

from Christine H (Client) published on 18 May 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been in care for three years now and have had very good treatment and I have a lot to thank the carers for i.e. sending me to hospital when I have said I am fine don't worry and more than once I do believe they have saved my life so thank you so so much.

Reply from Daniel Burcham, Director at Pride Home Care Watton Branch

Thank you for taking time to review our service and for your lovely words. The care team are very fond of looking after you. We have captured some lovely memories and photos along the way and I know the care team look forward to their visits. I am very pleased to hear that they have all put their training into practice around Basic Life Support and I will ensure this is passed on to our Training Manager also. Thank you again for your lovely words.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of

Pride Home Care Attleborough Branch

from Heidi M (Daughter of Client) published on 15 May 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

So my mum who has dementia was found by her carers wandering in town today. They took her to the afternoon club, (I think that’s what it’s called) and then made sure she got home safely. She had the best time and to know she was safe was invaluable. She always looks forward to their visits.

Reply from Daniel Burcham, Director at Pride Home Care Attleborough Branch

Thank you for taking the time to leave a review on our service. It was lovely to see your mum enjoy herself our our club and join in with our singing and dancing. Since your mum has attended other clubs and has thoroughly enjoyed herself. Staff are currently in the process of making a memory box for Mum to put photos in for Mum to keep and reminisce. We are relieved that Mum was found safe and staff took the measures to keep her safe. Thank you again for your kind words.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of

Pride Home Care Attleborough Branch

from Caralyn B (Daughter of Client) published on 2 May 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Pride carers started looking after Mum in July 2023 after a lengthy stay in hospital. Mum only wanted to return home despite her health problems.
Mum developed excellent relationships with all the carers and was very happy with the care delivery.
The carers were caring, professional and well-trained
as a family we were very happy with her care plan and how care was delivered.
Our sincere thanks to everyone involved Pride Home Care - excellent.

Reply from Daniel Burcham, Director at Pride Home Care Attleborough Branch

Thank you Caralyn for your lovely words of recommendation. It was a great pleasure looking after you mum and an honor to get to know you all. Your mum became very special to us and we miss her dearly. We have made many memories and captured some lovely photos to treasure. Warm wishes and love to you all and thank you again for your lovely words.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of

Pride Home Care Attleborough Branch

from P S (Granddaughter of Client) published on 29 April 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am extremely grateful for all Pride staff when it comes to my grandmother's care. They have consistently gone above and beyond to keep my nan safe and ensure she can stay in her own home. Not only have they been there for my nan but also myself when again this is not in their job description. I can
honestly say that all employees I have had contact with within Pride do not just see their role as just a job they will treat your loved one with the same care and respect they would want their own loved ones to be receiving. Thank you will never be enough but if your looking for a care company to care for your loved one with respect and a company that does more than just a job look no further you have found them. Thank you to everyone at Pride for being different from the rest and I can say I have had my fair share of experience with other care company's. I hope if I ever need care I receive this standard of care that Pride provides. Thank you.

Reply from Daniel Burcham, Director at Pride Home Care Attleborough Branch

Thank you so much for taking time to review our service and profound gratitude for your lovely words. Thank you also for the delivery of the yummy chocolate bakes and treats. We certainly all ran on sugar afterwards. Your Nan has since attended our clubs. She really enjoyed the singing, interaction and fish and chip lunch and we are all certainly looking forward to our next one. We hope you enjoyed the photos of Nan that were sent to you. Thank you again for all your kind words of support and encouragement. It is certainly the boost we all need. On behalf of the whole care team - thank you.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of

Pride Home Care Attleborough Branch

from S A (Daughter-in-law of Client) published on 23 April 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

When our family needed some extra help during my father-in-law’s end-of-life care. Pride Home Care in Attleborough were our saviours. The staff were amazing, professional and compassionate to our needs. I will definitely recommend Pride to everyone who may need a bit of help and support during difficult
times.

Reply from Daniel Burcham, Director at Pride Home Care Attleborough Branch

Thank you so much for your heartfelt review. We really appreciate your lovely words and recommendation. It is warming to read and I will definitely pass on your lovely words to the team who cared for your father-in-law. Best wishes from all of at Pride Home Care.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of

Pride Home Care Watton Branch

from C W (Daughter of Client) published on 23 April 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Pride Home Care have been really good with the care they have given my mum and also the managers have been so supportive of my mum and the family after losing a loved one who was taking care of themselves with pride.

Reply from Daniel Burcham, Director at Pride Home Care Watton Branch

Thank you very much for your review and the kind words you have left about our service. Sincere condolences and thoughts are with you and your family after the sad loss of your loved one. We have made some lovely memories of the care we provided and they will be missed by us all.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of

Pride Home Care Attleborough Branch

from Susan L (Daughter of Client) published on 23 April 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has had care provided by Pride Home Care for a few years now. They currently make 4 visits a day. Throughout the whole time we have had them they have always gone over and above to offer support and care to both Dad and myself. Dad looks forward to their visits, and they are always friendly to
him and chat with him about the things he likes and remembers, as well as giving medication, meals and personal care.
I also feel totally supported by Pride, as at times I feel overwhelmed with dad's dementia etc, the Pride staff are always there to listen and support me too.
Both Dad and myself would be totally lost without Pride Home Care.

Reply from Daniel Burcham, Director at Pride Home Care Attleborough Branch

Thank you very much for leaving a lovely review on our services. We really enjoy our visits to Dad and love how he is now attending our service user clubs. As you say, we have been looking after Dad for a while now and you both have become part of our extended family. I will pass on your gratitude to the staff. Thank you again.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of

Pride Home Care Attleborough Branch

from P W (Sister of Client) published on 10 April 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister has C.O.P.D. and struggles with daily tasks. The care she has been given is exceptional, she has been treated with dignity and compassion and looks upon her carers as such important people in her life. The improvement in her mental health has been remarkable, thank you so much.

Reply from Daniel Burcham, Director at Pride Home Care Attleborough Branch

Thank you for taking time to review our service. We are so happy to have received a 5+ review with a glowing recommendation. We will be sure to share this with the team. Thank you again, from all the team at Pride.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of

Pride Home Care Attleborough Branch

from Paula D (Daughter of Client) published on 8 April 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All staff throughout March were absolutely fantastic towards my dad.
Pride Home Care even put on extra staff when I needed it.
The girls even messaged me when I was away to keep me updated on Dad's progress.

Reply from Daniel Burcham, Director at Pride Home Care Attleborough Branch

Thank you for leaving a 5 + review on our service. I'm delighted to read that communication is robust and effective with regards to staff communicating Dad's progress and that the office has been very accommodating for you. I will be sure to share this glowing review with Dad's carers.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of

Pride Home Care Watton Branch

from C W (Wife of Client) published on 14 March 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Pride carers are fantastic. Very caring and considerate.
Only downfall the last few months is rota times.
I do however highly recommend Pride for their caring staff.
CEO did visit to sort the issue out with us regarding rota times. I have every confidence this will be resolved.
Highly recommend
Pride.

Reply from Daniel Burcham, Director at Pride Home Care Watton Branch

Thank you very much for taking time to leave a review on our service. I am confident and satisfied that the changes I have recently made have resolved the issues around the timings of your visits and now you have seen an improvement. Thank you for your recommendation and 5 + review. I will be sure to pass this on to the team.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of

Pride Home Care Watton Branch

from Kevin F (Husband of Client) published on 14 March 2024

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The carers that arrive are all great, their attention to detail is noticeable and always with confidence they go above and beyond in their caring role. My wife is very happy with the service provided by these special carers and so am I. Well done to one and all.

Reply from Daniel Burcham, Director at Pride Home Care Watton Branch

Thank you very much for taking the time to review our service. We are delighted to have received such a glowing review about the care staff who look after your wife. I will be sure to pass this on to the team.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of

Pride Home Care Attleborough Branch

from Viv M (Daughter of Client) published on 7 November 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Consistently good care given to my 93-year-old dad.
When the odd problem arises it is dealt with efficiently and we are made to feel valued as a family.
Dad requires regular times for his 4 visits a day due to his catheter care.
I am happy if Dad's happy - which he is.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of

Pride Home Care Watton Branch

from Raymond B (Husband of Client) published on 5 April 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We are very happy with the service we receive and have no complaints they are mostly on time and cheerful when they arrive nothing to much trouble. Before we transferred to Pride we were with another company which was not as accommodating as Pride all in all we are very pleased.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of

Pride Home Care Watton Branch

from M D (Husband of Client) published on 15 March 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent service provided by Pride. Carers go above and beyond to make sure you are well cared for and have everything you need to enhance your life and well-being.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of

Pride Home Care Watton Branch

from Rachel D (Daughter of Client) published on 23 February 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We recently received homecare for my father from the team in Pride Home Care Watton Branch, the ladies who visited four times a day couldn't have been nicer, they were always punctual, helpful and very kind to our dad who was very poorly and in his last days of life. Special thanks go to two members
of staff, in particular, who really did help us during a very difficult time.

Reply from Daniel Burcham, Director at Pride Home Care Watton Branch

Thank you very much for your feedback and kind words Rachel. Please accept our sincere condolences for the loss of your dad. We have personally thanked Dad's two main carers and recognised the care they gave to your dad.
We always extend our care and compassion to our service users' families as well as our service users, especially at such difficult times and feel this is equally important. Our thoughts and love to you and your family and thank you again for your support and kind words.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of

Pride Home Care Attleborough Branch

from Gareth F (Son of Client) published on 15 July 2022

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Even the best of companies have things go wrong. This is when you need a trustworthy and reliable company looking after your loved one.
I wholeheartedly recommend Pride Homecare for their friendly and trustworthy service and thank all the staff and management for their excellence.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Awards / Recognitions (0)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Frequently Asked Questions about Pride Home Care

How many Agencies does Pride Home Care own?

Pride Home Care own 2 Agencies.

Which Pride Home Care Agencies have the highest review score?

Pride Home Care Attleborough Branch & Pride Home Care Watton Branch have the highest review score.
Pride Home Care in Norfolk

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Pride Home Care to verify any information. View our terms and conditions. Pride Home Care has a Platinum Service – more info.