Home Care Provider Owned by Hope Homecare Services in Hertfordshire

  • Home Care Provider Owned by Hope Homecare Services in Hertfordshire

Only the locations & reviews in Hertfordshire for Hope Homecare Services are showing below.

View the details of all 3 locations (with 36 reviews) owned by Hope Homecare Services

Hope Homecare Services Locations in Hertfordshire (1)

 

1 Home Care Provider owned by Hope Homecare Services in Hertfordshire

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Hope Homecare Services Ltd

1st Floor, Studio House, Delamare Road, Chestnut, Waltham Cross EN8 9SH 

9.8 35 reviews
"Hope Homecare have been supporting my daughter for the last year. She has complex health and behavioural needs. The carers have been like…"   Read all 35 reviews

Hope Homecare delivers high-quality domiciliary and supported living care services to individuals of all ages, from infants to the elderly. Services are person-centered, tailored to the specific needs of each service user, and supported by a seamless… Read more about Hope Homecare Services Ltd

  • Care Provided
  • Live in Care
  • Older Person Care
  • Dementia

Hope Homecare Services Reviews in Hertfordshire (35)

Reviews Posted for members of Hope Homecare Services

Overall Experience

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Review of

Hope Homecare Services Ltd

from M C (Client) published on 7 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I been with Hope for a few years now they help with my daily task like support medication, out and about, cleaning, the staff are excellent and they always ensure I'm safe.

Reply from Gail Maimbolwa, Director at Hope Homecare Services Ltd

Thank you so much for your kind words and for sharing your experience with Hope Homecare. We are truly grateful to have been supporting you over the years, and it's wonderful to hear that our staff have made a positive impact on your daily life. Ensuring your safety, dignity, and well-being is always our priority. If there's anything more we can do to enhance your experience, please don't hesitate to reach out. We appreciate your trust in us!Best wishes,


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Review of

Hope Homecare Services Ltd

from C S (Mother of Client) published on 6 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Hope Homecare have been supporting my daughter for the last year. She has complex health and behavioural needs.
The carers have been like extended family. Making my daughter very happy. She is always excited to see the carers. They do a fantastic job interacting and taking care of her. nothing seems
to much.
I would recommend the service to everyone.

Reply from Gail Maimbolwa, Director at Hope Homecare Services Ltd

Thank you for your kind words and for sharing your experience. It's truly heartwarming to hear that our carers feel like extended family and that your daughter looks forward to seeing them. Providing compassionate, high-quality care for individuals with complex needs is our priority, and knowing we've made a positive impact means so much to us. We appreciate your recommendation and will continue to support your daughter with the same dedication. Thank you for trusting Hope Homecare!


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Review of

Hope Homecare Services Ltd

from A L (Client) published on 6 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff are pleasant properly clothed with PPE always helpful and understand what is asked of them when here. It's nice to have a quick chat while tasks are being carried out . Some of the carers go that little bit further to always help.

Reply from Gail Maimbolwa, Director at Hope Homecare Services Ltd

Thank you for your lovely review! We're delighted to hear that our staff are professional, friendly, and always willing to go the extra mile. Ensuring our carers are well-equipped, attentive, and supportive is a key part of the service we provide. It's great to know that you feel comfortable and enjoy the interactions while tasks are being carried out. We truly appreciate your feedback and your trust in Hope Homecare!


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Review of

Hope Homecare Services Ltd

from Nataly L (Mother of Client) published on 10 February 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have been using Hope Homecare for a year now. Initially, I was very hesitant to go ahead with a caring agency for my son who has complex needs and drug-resistant epilepsy. However we have been working with 2 carers consistently and I can honestly say that this has made a massive difference in our
life. It took awhile to gain that confidence and for me to leave my son's care to someone else. Our carers knows our son really well, she is very caring, attentive and lovely with him. They comes in 3 days a week and on those days I have been able to claim a little of my life back, I am able to leave the house whilst comfortable that someone that I trust is looking after my son. I was not able to do this before I had carers coming to the house. I can only speak from my personal experience but I have to say I would highly recommend Hope Homecare to anyone considering getting help with their loved one.

Reply from Gail Maimbolwa, Director at Hope Homecare Services Ltd

Thank you so much for your heartfelt review. We understand how difficult it can be to entrust someone else with your loved one's care, especially when complex needs are involved. It's truly rewarding to hear that our care workers have made a positive difference in your life and provided the support your son deserves. Building trust and ensuring compassionate, consistent care is at the heart of what we do. We appreciate your recommendation and remain committed to providing the highest quality of care. If there's anything more we can do, please don't hesitate to reach out.


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Review of

Hope Homecare Services Ltd

from Dilek A (Daughter of Client) published on 5 February 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Hope homecare started visiting dad for early morning washing and getting him ready for the day. The carers were very friendly, empathetic and efficient. Dad was treated with respect and dignity. They always arrived on time and we felt very safe and in good hands. They even visited on Christmas Day and
that meant a lot to us.

Reply from Gail Maimbolwa, Director at Hope Homecare Services Ltd

Thank you for your review and acknowledgement. It is much appreciated.


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Review of

Hope Homecare Services Ltd

from Ian L (Son-in-law of Client) published on 15 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

At what was a very difficult time for our family, the preparation and care provided by the team from Hope Homecare Services Ltd was nothing short of brilliant. They took care of my father in law carefully and sensitively, always arriving in good time, were flexible with his care (adapting to any changing
needs) and made him comfortable for the final weeks he stayed at home.

Reply from Gail Maimbolwa, Director at Hope Homecare Services Ltd

Thank you for your review, it is much appreicated.


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Review of

Hope Homecare Services Ltd

from Mwaadi M (Daughter of Client) published on 15 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father suffered a fall and stroke. One side of his body is now paralysed. When he came home he needed supported of carers to help him get washed and make his meals. He also had a Stoma fitted. The Stoma was something new to our family, but hope we're great in explaining everything to us and the staff
help him clean and change it so it isn't as frightening anymore. Thanks to all at Hope Homecare Services Ltd.

Reply from Gail Maimbolwa, Director at Hope Homecare Services Ltd

Thank you for your review, it is much appreicated.


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Review of

Hope Homecare Services Ltd

from Damian M (Client) published on 15 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father in law's health declined suddenly and I live abroad in Spain. Hope Homecare Services Ltd put carers in quickly and completed all paperwork. I also have access to their system online so I can read up on how he is daily, which is great for the family. My father in law and family are happy. Thank
you.

Reply from Gail Maimbolwa, Director at Hope Homecare Services Ltd

Thank you for your valued review, it is much appreicated.


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Review of

Hope Homecare Services Ltd

from Mary J (Mother of Client) published on 15 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter suffers with celebral palsy. She regularly aspirates and needs to be peg feed, oral suctioned and nebulized. The team have been brilliant. The nurse at Hope Homecare Services Ltd as been great and is ensuring that my daughter has what she needs and often communicates with the hospital and
doctors to support me. We have the team of 7 staff who support my daughter for the past 18 months or so. They are here 24/7 so I have now have respite and I'm able to have time to myself without having to worry about my daughter and sleep at night as the carers are there. Thank you so much Hope.

Reply from Gail Maimbolwa, Director at Hope Homecare Services Ltd

Thanks for your valued review, it is much appreicated.


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Review of

Hope Homecare Services Ltd

from S M (Mother of Client) published on 14 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Hope Homecare Services provide personal care to my daughter who suffers with autism. They get her ready for school every morning which gives me time to attend to my other children. It's been a great help and the office are very good at making changes when needed.

Reply from Gail Maimbolwa, Director at Hope Homecare Services Ltd

Thank you for your review. It is much appreicated.


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Review of

Hope Homecare Services Ltd

from M I (Daughter of Client) published on 14 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father is bed bound and non verbal. The care workers provide 24/7 support for him at home. It's been a massive weight lifted off the families shoulders knowing the girls are there with him. The family is pleased with the best services provided by Hope Homecare Services.

Reply from Gail Maimbolwa, Director at Hope Homecare Services Ltd

Thank you for your valued review. We truly appreicate your acknowledgement.


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Review of

Hope Homecare Services Ltd

from J T (Mother of Client) published on 14 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I'm very happy with the care my 4 year old son is receiving from Hope Homecare Services. They provide him with 24/7 support as he suffers with cerebral palsy. They peg feed him and provide all his personal care and give him his medication. Its such a relief to have their support.

Reply from Gail Maimbolwa, Director at Hope Homecare Services Ltd

Thank you for your valued review. We truly appreicate your acknowledgement.


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Review of

Hope Homecare Services Ltd

from K A (Granddaughter of Client) published on 14 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Grandad has been having Hope Homecare Services for the past 6 months. He sleep walks at night and needs someone there to make sure he doesn't go outside and keep him safe. The guys have been great at supporting my grandad and the office always let me know if there are any issues. Happy with the service
so far. Thank you.

Reply from Gail Maimbolwa, Director at Hope Homecare Services Ltd

Thank you for your valued review. We truly appreicate your acknowledgement.


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Review of

Hope Homecare Services Ltd

from M I (Father of Client) published on 14 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We've been with Hope Homecare Services for a while now and I can honestly say we feel so supported. The carers are amazing, especially when it comes to my daughter's complex health care needs. They're skilled at oral suctioning and PEG feeding, but it's the personal touches that make them stand out.
They always take the time to make sure she's comfortable and happy. The carers also help with cleaning, shopping, and even doing the little things that make a huge difference. I can't thank them enough for their care and support.

Reply from Gail Maimbolwa, Director at Hope Homecare Services Ltd

Thank you for your valued review. We truly appreicate your acknowledgement.


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Review of

Hope Homecare Services Ltd

from J F (Daughter of Client) published on 14 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother requires visits 4 times a day. The care workers are brilliant at dealing with my mother and her needs who suffers from Dementia. They are a great help and amazing at what they all do. Thank you very much.

Reply from Gail Maimbolwa, Director at Hope Homecare Services Ltd

Thank you for your valued review. We truly appreicate your acknowledgement.


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Review of

Hope Homecare Services Ltd

from M F (Friend of Client) published on 14 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Hope Homecare Services has been a lifeline for our family as we navigate my father's journey with dementia. The carers are incredibly patient, understanding and skilled in meeting his needs. They provide compassionate personal care, helping with everything from bathing to dressing, while ensuring his
dignity is always respected. They've created a safe and calm environment for him, which has made a huge difference in his daily life.
The team is also so supportive of us as a family, offering guidance and reassurance. Whether it's during the day or the waking night shifts, we always feel confident that Dad is in good hands. The carers even help with domestic tasks like cleaning and shopping, which takes a huge burden off us.
What truly stands out is how they treat Dad as an individual, they take the time to talk with him, engage him in activities he enjoys and make him feel valued. We're so grateful to Hope Homecare for their kindness, professionalism, and dedication.

Reply from Gail Maimbolwa, Director at Hope Homecare Services Ltd

Thank you for your valued review. We truly appreicate your acknowledgement.


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Review of

Hope Homecare Services Ltd

from S R (Father of Client) published on 5 February 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy with the service we receive. Communication with us is excellent and the daily care support likewise.
The staff is always helpful and extremely prompt in getting back to me to answer any questions I may have.

Reply from Gail Maimbolwa, Director at Hope Homecare Services Ltd

Thank you for your lovely feedback, it is much appreciated.


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Review of

Hope Homecare Services Ltd

from S C (Daughter-in-law of Client) published on 19 December 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Fantastic engagement at my mother-in-law's recent review and understood the issues and problems she faces daily. Increasing her care to 4x per day and dispensing meds has been a great relief to my husband and me, who have noticed a steady decline and also provided us with reassurance that she is being
well cared for.
Thank you to everyone at Hope Homecare; you are all amazing.

Reply from Gail Maimbolwa, Director at Hope Homecare Services Ltd

Thank you for your lovely feedback and acknowledgement of our work.


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Review of

Hope Homecare Services Ltd

from John R (Client) published on 2 October 2023

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Some of the carers are very much better than others, else it would have been five stars. As I said before my current carer is in a class of her own.

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Review of

Hope Homecare Services Ltd

from Pauline L (Daughter of Client) published on 16 July 2023

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Overall, the carers have been excellent. Mum has a lovely rapport with her regular carer, we have just had a few minor issues, mainly with weekend cover (omitting to do certain tasks).
Over the past few years we have dealt with several care agencies and this has been the best by far. Thank you.

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Awards / Recognitions (0)

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