Home Care Providers Owned by Yorkshire & Humber Healthcare Alliance

9.7 Group Review Score (the average from all locations with a review score)
  • Home Care Providers Owned by Yorkshire & Humber Healthcare Alliance
Yorkshire & Humber Healthcare Alliance, offers offers quality percent-centred home care and support to people in their own homes.

Qualified, experienced, compassionate and kind staff who are DBS checked provide people with home care with respect, empathy and professionalism.

Yorkshire and Humber specialise in care and support including personal care, support with medications, light housekeeping duties, shopping, companionship, respite care, dementia care, end of life care, and support for complex health issues.

Yorkshire and Humber Healthcare Alliance has been rated Top 20 Home Care Group Award 2024 by homecare.co.uk. They have been registered with CQC since November 2018 and rated "Good" (July 2023).

Yorkshire & Humber Healthcare Alliance Locations (2)

 

2 Home Care Providers owned by Yorkshire & Humber Healthcare Alliance

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Yorkshire & Humber Healthcare Alliance (West)

Crown House, 94 Armley Road, Leeds LS12 2EJ 

9.7 15 reviews

The Yorkshire & Humber Healthcare Alliance is a home care provider helping people receive care and support in their own homes in Leeds, Yorkshire and the Humber area. Staff who are qualified and experienced carers and nurses meet clients' expectations,… Read more about Yorkshire & Humber Healthcare Alliance (West)

  • Care Provided
  • Older Person Care
  • Dementia
Yorkshire & Humber Healthcare Alliance (East)

Leeds Media Centre, 21 Saville Mount, Leeds LS7 3HZ 

9.7 55 reviews
"All my carers are very cheerful, helpful and kind. I also like that they're from the same team. I like that they announce that they have…"   Read all 55 reviews

Yorkshire and Humber Healthcare Alliance provide quality home care or domiciliary care services to people from the comfort of their own homes. Caring and skilled staff give individuals the care and support they need to live independently in their… Read more about Yorkshire & Humber Healthcare Alliance (East)

  • Care Provided
  • Live in Care
  • Older Person Care
  • Dementia

Yorkshire & Humber Healthcare Alliance Reviews (70)

9.7
Yorkshire & Humber Healthcare Alliance has a Group Review Score of 9.7 (9.700) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Yorkshire & Humber Healthcare Alliance must have a Review Score.

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Review of

Yorkshire & Humber Healthcare Alliance (East)

from D T (Husband of Client) published on 6 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good and friendly looks after the patient very well and also very patient with her as she has dementia gets on well with her and keeps her in good spirits.makes sure everything is done before she leaves

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Review of

Yorkshire & Humber Healthcare Alliance (East)

from Eleanor M (Client) published on 6 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All my carers are very cheerful, helpful and kind. I also like that they're from the same team. I like that they announce that they have arrived by either saying my name or saying knock knock before entering my room giving me my privacy. I feel like in the very short time they have been caring for me
we've bonded as I hate feeling a burden on people nothing I ask them to do for me is too much. I also like that they ask me if I'm okay and if I've slept well even before they start my morning routine. They also let me know which one of them will be coming in later in the day. The care that is being provided is great infact it's exceptional. Thank you so much your all amazing.

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Review of

Yorkshire & Humber Healthcare Alliance (East)

from L S (Son of Client) published on 5 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff I had communications and interactions with, were at all times helpful. I found them to be patient, understanding and positive. YHHA in their everyday work, showed to be professional organisation. My father still speaks glowingly of the carers 6 months after his care finished. He now resides
in a care home.

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Review of

Yorkshire & Humber Healthcare Alliance (West)

from R H (Son of Client) published on 30 September 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Find the carers to be kind and friendly, they do a job looking after Dad.

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Review of

Yorkshire & Humber Healthcare Alliance (East)

from Z M (Client) published on 19 August 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All my carers are dedicated to their work. They are very respectful and nothing is too much for them. They are cheerful and positive and their support goes a long way in making my day manageable.
They understand my needs and are able to do things the way I need them to be done.
They are punctual and
always let me know if they are running late.
I am very happy they are a part of my life.

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Review of

Yorkshire & Humber Healthcare Alliance (East)

from Russell B (Son of Client) published on 19 August 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum doesn't like change and appreciates that on the whole, she sees the same carers every day.
We find the carers to be reliable, honest and caring, in the limited time they have available they follow the agreed instructions in particular with regards to the tablets and creams mum requires.
Pleased
that management makes themselves available if required.
Communication is good, it's clear that any requests I have made on my mum's behalf have been briefed to the carers.

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Review of

Yorkshire & Humber Healthcare Alliance (East)

from Kyle S (Grandson of Client) published on 13 August 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Amazing care provided for my Nan after coming out of hospital after her 4th stroke. Two carers, 4 times a day and the loveliest people. There were around 10-12 carers who provided care, with 6 of those being the main carers, providing care around 80% of the time. Always made my Nan feel comfortable
and they got along with her like friends, getting to know her over ten months. The quality of care was exceptional and they couldn't do enough. Regular meetings with management to assess the care, although we never had any complaints or recommendations. True professionals.

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Review of

Yorkshire & Humber Healthcare Alliance (West)

from Brenda C (Wife of Client) published on 4 July 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy and pleased with all the care staff, the girls and the boys, they are all very professional and kind and do a fantastic job.

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Review of

Yorkshire & Humber Healthcare Alliance (East)

from M B (Client) published on 20 June 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Service is good. The 18:00 people can be late, the carers do ring up but your office does not. Carers have been two-and-a-half hours late which made me upset. I am disabled, I walk with two sticks.

Reply from Collin Masvaure, Manager at Yorkshire & Humber Healthcare Alliance (East)

We are sorry that you were upset our carer was late for your 18:00 call. What we did: We arranged for you to meet the Manager. After your meeting you understood the carer was late due to a medical emergency with one of our Service Users and that communication has since improved. We have also met with office staff and carers to ensure you are always informed if carers are delayed. We are pleased you find the service being provided to your satisfaction. As always we strive to ensure we deliver a service that meets your needs and aspirations.


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Review of

Yorkshire & Humber Healthcare Alliance (East)

from Malcolm B (Client) published on 20 June 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The service is good.

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Review of

Yorkshire & Humber Healthcare Alliance (West)

from John L (Husband of Client) published on 30 April 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

We are almost three months into our experience of having carers in our home to assist her with basic needs in her life. Following this period she has taken to the pairs of cares coming to help her. she has found all fo them to be well trained and without exception they are all kind and considerate in
their approach to helping her.

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Review of

Yorkshire & Humber Healthcare Alliance (West)

from L M (Daughter of Client) published on 15 February 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have just had to request an increase to the care package my father receives, this was handled quickly and efficiently by management. A recent query about timeliness was responded to immediately. The carers who visit are polite, friendly and very caring. The daily notes I can access online are informative
and comforting.

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Review of

Yorkshire & Humber Healthcare Alliance (West)

from M C (Client) assisted by family/friend published on 13 February 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy.

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Review of

Yorkshire & Humber Healthcare Alliance (East)

from S S (Daughter of Client) published on 9 February 2024

Submitted via Website • Report

Overall Experience  Overall Experience 3.0 out of 5

Amendments to the care package as agreed in the review meeting 5 weeks ago, have still not been fully actioned. Have left 2 messages for the care manager to contact me, with no callback.
I left a message for the manager and her deputy via the online system which again has not been replied to, despite
being sent weeks ago.
Sometimes the daily care notes re: carer duties for my dad, are very hard to make sense of or understand - not clear if dad has actually eaten anything or just assumed he has. Confusing.

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Review of

Yorkshire & Humber Healthcare Alliance (East)

from Tracey T (Daughter of Client) published on 9 February 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mums carers are very understanding and caring and nearly always arrive at the agreed time.
Willing to help with chores and listen to Mum talk.
They leave the kitchen clean and tidy and always ask Mum if she needs anything else done before they leave.

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Review of

Yorkshire & Humber Healthcare Alliance (East)

from Deborah S (Niece of Client) published on 1 February 2024

Submitted via Website • Report

Overall Experience  Overall Experience 3.0 out of 5

Overall, the care provided is good, but there is room for improvement. The issues we had have been addressed, and we have noticed significant improvement.
The carers we have met are lovely, and we are particularly impressed with one member of staff, who goes above and beyond. She’s an angel without
wings. The management team are amazing. If you have any concerns, they have them addressed ASAP.
Overall, I would highly recommend this company.

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Review of

Yorkshire & Humber Healthcare Alliance (West)

from R A (Grandson of Client) published on 24 January 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Friendly, courteous and hardworking staff. Always try to help. Made us feel safe in welcoming carers into the house. Peace of mind our grandparents are getting the extra help that is needed.

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Review of

Yorkshire & Humber Healthcare Alliance (East)

from Janette H (Daughter of Client) published on 14 December 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot praise the company enough. All the staff are compassionate, treat clients with respect, are professional and are a pleasure to deal with.
If all staff are as attentive as the ones that were assigned to my mum, then the company is choosing the best.
Keep up the good work. Would highly recommend.

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Review of

Yorkshire & Humber Healthcare Alliance (West)

from M L (Client) published on 7 December 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Yorkshire and Humber have cared for me for many years. Their staff are courteous, loving and very helpful. They help me to bathe, prepare my food, help with appointments, medication and they also help clean my place and always come with a smile. 10/10.

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Review of

Yorkshire & Humber Healthcare Alliance (West)

from S C (Daughter of Client) published on 6 December 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The carers that came each morning to help my mother wash and dress were outstanding! They were always cheerful, patient and kind. They were reliable, even at Christmas or when the weather was bad. Usually, if they were running late they would telephone to let my parents know they were on the way. We
cannot thank the carers enough, they enabled my parents to carry on living in their own home up to the ages of 95 and 93 years. We had total respect for all the carers who came and their kind, professional care.

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Awards / Recognitions (1)

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Frequently Asked Questions about Yorkshire & Humber Healthcare Alliance

How many Agencies does Yorkshire & Humber Healthcare Alliance own?

Yorkshire & Humber Healthcare Alliance own 2 Agencies.

Which Yorkshire & Humber Healthcare Alliance Agencies have the highest review score?

Yorkshire & Humber Healthcare Alliance (West) & Yorkshire & Humber Healthcare Alliance (East) have the highest review score.
Yorkshire & Humber Healthcare Alliance in West Yorkshire

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