Home Care Providers Owned by SNE Care Services Ltd

9.5 Group Review Score (the average from all locations with a review score)
  • Home Care Providers Owned by SNE Care Services Ltd
SNE Care Services gives people the care and support they need in the comfort of their own home.

Trained, compassionate staff help people by offering home care services such as help with personal care (showering, getting in and out of bed, getting dressed, going to the toilet).

Home care services can also include assistance attending appointments, assistance with medicine, help with household chores such as shopping, cleaning and preparing meals.

SNE Care Services Ltd Locations (2)

 

2 Home Care Providers owned by SNE Care Services Ltd

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SNE Care Services Middlesbrough

Unit 10 Stephenson court, Skippers lane industrial estate, Middlesbrough TS6 6UT 

9.6 18 reviews
"I would just like to recommend SNE the staff who visit my Dad are so patient and caring with him. The manager that I have spoken to has…"   Read all 18 reviews

SNE Care Services is an established provider of Care at Home Services in a number of Teesside and North Yorkshire Boroughs. The company has a presence in all of these local authority areas which makes it part of the local health and care system. At the… Read more about SNE Care Services Middlesbrough

  • Care Provided
  • Live in Care
  • Older Person Care
  • Dementia
SNE Care Services Northallerton

Suite 15, Evolution Business Centre, 6 Country Business Park, Northallerton DL6 2NQ 

9.5 18 reviews
"Every single one of the carers are both polite and extremely caring for my wife. I find the app system very useful and detailed even…"   Read all 18 reviews

SNE Care Services Northallerton provides home care, end of life care and mental health care. Domiciliary care is provided to people who still live in their own homes but require additional support with tasks, including domestics, personal care,… Read more about SNE Care Services Northallerton

  • Care Provided
  • Live in Care
  • Older Person Care
  • Dementia

SNE Care Services Ltd Reviews (36)

9.5
SNE Care Services Ltd has a Group Review Score of 9.5 (9.537) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to SNE Care Services Ltd must have a Review Score.

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Review of

SNE Care Services Northallerton

from Derek B (Husband of Client) published on 4 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Every single one of the carers are both polite and extremely caring for my wife.
I find the app system very useful and detailed even though the need to insert the person's family name is somewhat pointless when it is at the bottom of the access form.

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Review of

SNE Care Services Middlesbrough

from Lorraine O (Daughter of Client) published on 4 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would just like to recommend SNE the staff who visit my Dad are so patient and caring with him.
The manager that I have spoken to has gone above and beyond to help me at a time that as many people will understand is very daunting trying to navigate a system that we are not familiar with, well done
keep up the good work.

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Review of

SNE Care Services Northallerton

from Edward W (Client) published on 27 February 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent service from the lovely carers at SNE. Thank you all for making a big difference in my life. The carers always treat me with dignity and respect. The best carers I know and would recommend the service to others.

Reply from Frankie Odlum, Marketing officer at SNE Care Services Northallerton

Thank you for the excellent feedback, it's much appreciated.


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Review of

SNE Care Services Northallerton

from K R (Client) published on 11 February 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

SNE Care Services have given excellent care over the 3 years I've had the care. They are friendly and caring, can't fault them at all they are all great. Would recommend them to anyone.

Reply from Frankie Odlum, Marketing officer at SNE Care Services Northallerton

Thank you for the lovely feedback, it is much appreciated.


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Review of

SNE Care Services Northallerton

from I K (Son of Client) published on 19 December 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

An assessment review of my mum's care package took place today. Discussed what care she currently receives and whether this is still adequate or whether needs to be increased/changed. The assessor was very professional going through all the details of the package and asking Mum if any issues with any
elements of care or any individual attending. Mum expressed satisfaction with the care received and praised all individual carers who have visited her for their kindness and pleasant attitude when attending.

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Review of

SNE Care Services Middlesbrough

from F B (Daughter of Client) published on 17 December 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad is very happy with his carers. They are very respectful and kind and caring and he enjoys their company. They help encourage him to eat even when he doesn't feel like eating and explain how important it is to eat more often.

Reply from Frankie Odlum, Marketing officer at SNE Care Services Middlesbrough

Thank you for the kind review. We ensure all our fully trained carers conduct their care in a person centred approach aiding independence for our clients.


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Review of

SNE Care Services Northallerton

from Ian D (Client) assisted by family/friend published on 6 December 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The carers I have had for many months have been kind, courteous, and very pleasant. Some do their job better than others but on the whole, they do a good job and are very respectful.

Reply from Frankie Odlum, Marketing officer at SNE Care Services Northallerton

Thank you for the kind review. We aim to ensure all of our carers treat clients with the utmost respect & dignity.


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Review of

SNE Care Services Northallerton

from H G (Client) published on 5 December 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have found my carers respectful and cheerful when caring for me.
They listen to my requests and are happy to carry them out.
The timing of calls is generally ok, I appreciate if other clients have an emergency call that maybe delayed.
Carers usually let me know if there is a delay which is helpful.

Reply from Frankie Odlum, Marketing officer at SNE Care Services Northallerton

Thank you for the review, we appreciate your feedback and will pass this onto the team.


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Review of

SNE Care Services Northallerton

from H B (Daughter of Client) published on 25 November 2024

Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

Absolutely shocking company! They leave rotting food in my mother's fridge then feed it to her, she can't walk to check dates so the carers should be doing this but they do not! They leave her bungalow an absolute mess, they refuse to do their jobs. They have even left her with not being fed her lunch
and tea on some days because the carer is running late. They don't help her wash properly. I wouldn't let them look after rats! Shocking, absolutely shocking!

Reply from Frankie Odlum, Marketing Officer at SNE Care Services Northallerton

Thank you for your review, we endeavour to improve our services and a member of our team will be in touch with your mum to arrange a review.


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Review of

SNE Care Services Northallerton

from Harlies B (Client) published on 4 November 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Not always on time especially in the morning and the evening. Sometimes tasks I ask for and can't do myself because I am disabled, I can't wash without a frame, especially like turning the light on is not fulfilled. Checking the fridge for food out of date, sometimes leaving the fridge and freezer door
open. Not all carers are like this, there are some very helpful ones.

Reply from Frankie Odlum, Marketing officer at SNE Care Services Northallerton

Thank you for your review, we endeavour to improve our services and a member of our team will be in touch to arrange a review.


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Review of

SNE Care Services Middlesbrough

from R M (Client) published on 15 October 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My experience with SNE Care has been wonderful. I have been with this company since July 2022. The management has always addressed my concerns timeously. The carers are always on time and they have treated me with dignity. The carers communicate very well and I highly recommend SNE Care Services.

Reply from Frankie Odlum, Marketing officer at SNE Care Services Middlesbrough

Thank you very much for a lovely review. Take care SNE Care Services.


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Review of

SNE Care Services Middlesbrough

from J M (Granddaughter of Client) published on 15 October 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely and friendly and happy staff, also considerate and very patient towards my granddad, they are willing to help where needed, also feel that I can leave my grandad and go to work knowing he's in good hands.

Reply from Frankie Odlum, Marketing officer at SNE Care Services Middlesbrough

Thank you for a lovely review. Take care SNE Care Services.


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Review of

SNE Care Services Middlesbrough

from P D (Client) published on 15 October 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

SNE Care is a very caring company, all the carers are superb and they above and beyond to ensure I have the best care.

Reply from Frankie Odlum, Marketing officer at SNE Care Services Middlesbrough

Thank you for a lovely review, take care SNE Care Services.


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Review of

SNE Care Services Northallerton

from F P (Mother of Client) published on 11 October 2024

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

So lovely to see one of the carers again we have missed her, such a pleasant caring young lady and my daughter has really taken to her. When I've had to speak to SNE they have been helpful and listened to what I had to say.

Reply from Frankie Odlum, Marketing officer at SNE Care Services Northallerton

Thank you for the kind words! We will pass this onto the team.


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Review of

SNE Care Services Northallerton

from Clive D (Son of Client) published on 10 October 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are always pleasant and friendly, always inform me if running late and always ask how my mum is. If anything needs doing before they leave.
If anything maybe come a bit early on an evening, especially in summer but I understand needs to fit in with rota.

Reply from Frankie Odlum, Marketing officer at SNE Care Services Northallerton

Thank you for the feedback, I will pass this on to the team.


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Review of

SNE Care Services Northallerton

from Janet W (Daughter of Client) published on 9 October 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

SNE Care ladies are always cheerful, kind, considerate, very efficient, & helpful. They treat the patient with respect & always are aware of protecting her dignity. When our road was closed overnight for several weeks, the visiting ladies altered the last time they came each day by 2 hours to ensure
the patient was still properly prepared for bed. They have also on occasion alerted us to symptoms which needed medical care from various health professionals. After each visit, the ladies write a record of what they have done. This means the next carers who attend, if different, are always up-to-date on the patient's current needs and challenges. Twice when the patient has returned from the hospital with little warning, the local management team have ensured their ladies have swiftly arrived to help settle her back home.
We feel the company provides excellent value for the full fees. We would recommend/have recommended SNE Care to all health professionals we've encountered.

Reply from Frankie Odlum, Marketing officer at SNE Care Services Northallerton

Thank you for your lovely feedback, we shall pass this on to the team.


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Review of

SNE Care Services Northallerton

from T B (Son of Client) published on 9 October 2024

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

SNE Care Services Northallerton were extremely caring and understanding of my mother's needs.
Their punctuality was excellent, and their politeness was exceptional. They were extremely professional and contacted me whenever there was a problem.

Reply from Frankie Odlum, Marketing officer at SNE Care Services Northallerton

Thank you for your feedback, we appreciate it and will pass it on to the team.


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Review of

SNE Care Services Northallerton

from M G (Mother of Client) published on 2 October 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Always polite, kind, friendly and took my son's interest as a priority. The carers were never late and were helpful with other duties in the house. My son always seemed to feel comfortable in the carer's company.

Reply from Frankie Odlum, Marketing officer at SNE Care Services Northallerton

Thank you for the kind review. We strive to provide excellent care for all of our service users.


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Review of

SNE Care Services Middlesbrough

from B W (Wife of Client) published on 1 October 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our contact begins with office staff who are always friendly and do all they can to accommodate any changes to our call times that we require, we are contacted often both by phone and in person to check everything is well.
Carers are polite and normally on time. They care for my husband with respect
and diligence and often make him smile and laugh. They always take time to speak to me about my husband, if they notice anything but they also speak to me as a person which is brilliant.
Over the last 15 years, we have used other care companies but we can honestly say that since we started to use SNE approximately 9 months ago we have had no problems and that they are definitely the best we have used.

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Review of

SNE Care Services Middlesbrough

from B F (Mother of Client) published on 23 September 2024

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I can only select one month to review so I have selected August. Your staff are required to go into a work placement 2 days a week with my disabled son and be his carer for the day helping in all tasks and personal care. Reports back are good and my son is happy to go in with your staff. Outside of
August, I have had two all-day cancellations and although if you do not have the appropriately trained staff then that is the most sensible option, it does however highlight that you need more staff trained in supporting my son which I was told by the office that you would do.

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Awards / Recognitions (0)

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Frequently Asked Questions about SNE Care Services Ltd

How many Agencies does SNE Care Services Ltd own?

SNE Care Services Ltd own 2 Agencies.

Which SNE Care Services Ltd Agencies have the highest review score?

SNE Care Services Middlesbrough & SNE Care Services Northallerton have the highest review score.
SNE Care Services Ltd in Cleveland & Teesside SNE Care Services Ltd in North Yorkshire

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact SNE Care Services Ltd to verify any information. View our terms and conditions. SNE Care Services Ltd has an Enhanced Service – more info.