Home Care Provider Owned by Ontime Response Healthcare in West Sussex

  • Home Care Provider Owned by Ontime Response Healthcare in West Sussex

Ontime Response Healthcare Locations in West Sussex (1)

 

1 Home Care Provider owned by Ontime Response Healthcare in West Sussex

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Ontime Response Healthcare Bognor Regis

The Track, Station Road, Bognor Regis PO21 1QF 

8.5 2 reviews
  • Care Provided
  • Older Person Care
  • Dementia
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Ontime Response Healthcare Reviews in West Sussex (2)

Reviews Posted for members of Ontime Response Healthcare

Overall Experience

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Review of

Ontime Response Healthcare Bognor Regis

from Dorisia F (Client) published on 9 April 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The girls are very professional and caring and very friendly I'm happy with everything they do
It's important to me that cares treat clients with respect and dignity at all times .and they are happy to say hello To my pets this is important also..

Reply from Caroline Simende, Registered Manager at Ontime Response Healthcare Bognor Regis

Thank you so much for your kind words and for taking the time to share your experience with us.We're truly grateful for your feedback and are delighted to hear that you're happy with the support and care you're receiving. It means a lot to our team to know that our efforts are making a positive difference in your life. Your trust and satisfaction are incredibly important to us, and we'll continue doing our best to provide the high standard of care and support you deserve. If there's ever anything more we can do for you, please don't hesitate to let us know.


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Review of

Ontime Response Healthcare Bognor Regis

from Sandra L (Daughter of Client) published on 9 April 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All the team caring for Dad were professional and friendly. There was some limited English with one or two but all the team did their job very well, despite Dad being uncooperative at times and not one ever lost their cherry manner. Dad was cared for at home for around 4 weeks, and we had the same team
on a rotation, and Dad often had a laugh with them. When he moved to a nursing home, he missed the friendly team that had been caring for him, and Mum has missed their 3x daily visits and chats.

Reply from Caroline Simende, Registered Manager at Ontime Response Healthcare Bognor Regis

Thank you so much for your kind and thoughtful words. We're truly grateful to hear that your dad felt cared for and was able to share some laughs with the team, even during challenging moments. It's heartening to know that both he and your mum built such a meaningful connection with our carers during those four weeks. We do our best to provide not only professional support but also genuine companionship, so it's lovely to hear that their presence was felt and appreciated. We'll be sure to pass your comments along to the team-they'll be touched to know the positive impact they had on your family. Wishing you all the very best as your dad settles into his new home.


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Awards / Recognitions (0)

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