Home Care Provider Owned by Pentacare Services Ltd in Suffolk

  • Home Care Provider Owned by Pentacare Services Ltd in Suffolk

Only the locations & reviews in Suffolk for Pentacare Services Ltd are showing below.

View the details of all 4 locations (with 39 reviews) owned by Pentacare Services Ltd

Pentacare Services Ltd Locations in Suffolk (1)

 

1 Home Care Provider owned by Pentacare Services Ltd in Suffolk

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PentaCare (Bury St Edmunds)

9 Guildhall Street, Bury St Edmunds, Bury St Edmunds IP33 1PR 

10 12 reviews
"I am so pleased with the care my mother receives from PentaCare. So friendly and understanding and always that little extra time and…"   Read all 12 reviews

PentaCare help people to live the best possible life, at home and connected to their community with PentaCare's home care and support services. They offer cost-effective and practical solutions for clients and their families - no matter your age, ability… Read more about PentaCare (Bury St Edmunds)

  • Care Provided
  • Live in Care
  • Older Person Care
  • Dementia

Pentacare Services Ltd Reviews in Suffolk (12)

Reviews Posted for members of Pentacare Services Ltd

Overall Experience

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Review of

PentaCare (Bury St Edmunds)

from D N (Son of Client) published on 4 February 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am so pleased with the care my mother receives from PentaCare. So friendly and understanding and always that little extra time and effort. Its not just a job its their passion. One of mum's carers even brings mum home cooked food, how lovely is that. And to see mum so happy is what its all about.
Thank you so much.

Reply from Toni Tyrer, Registered Manager at PentaCare (Bury St Edmunds)

Thank you so much, what a lovely review. we are so lucky with our carers and the people we support.


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Review of

PentaCare (Bury St Edmunds)

from Mei N (Mother of Client) published on 10 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Very satisfied with the service provided. I feel very comfortable and happy with staff. The staff arrive on time. I feel my son is very happy with the staff. They make my son's life more easy and I feel he is very comfortable.

Reply from Toni Tyrer, Registered Manager at PentaCare (Bury St Edmunds)

Thank you so much for your kind words and thoughtful review! We are truly honored to have had the opportunity to provide care for your loved one. It means a great deal to us to hear that our services have made a positive impact. Your support and trust in us motivate our entire team to continue delivering the best care possible. If there's anything more we can do for you or your family, please don't hesitate to reach out. We're here for you!


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Review of

PentaCare (Bury St Edmunds)

from M B (Friend of Client) published on 8 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Having searched long and hard for a care company who could provide consistency within the team for a friend who needed, to begin, 3-4 visits a day followed by live-in care, Pentacare came top of the many conversations I had!
Rather than having several different carers visiting an already confused
chap, he had just two on rotation. This was the biggest hint for us so he knew who was in his home and when.
The schedule suited all of us and they accommodated our required timings, there was a quick handover and we have been continuously updated in our absence.
PentaCare have been actual angels in disguise and I can whole heartedly recommend them for the care of loved ones.
We truly appreciate this small company for everything they have managed to do in a short time. Happy family, happy client and happy carers. It's a win-win from us.

Reply from Toni Tyre, Registered Manager at PentaCare (Bury St Edmunds)

Thank you so much for your kind words. We're thrilled to hear that you're happy with our care services. It's our priority to provide the best support, and it means the world to us that we could make a positive difference for you. If there's anything more we can do, please don't hesitate to let us know!


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Review of

PentaCare (Bury St Edmunds)

from Andrew P (Husband of Client) published on 17 December 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We recently followed the manager to PentaCare after she left our previous care provider because she was the only manager who truly understood our needs.
Since moving to PentaCare, we've had some excellent carers, including one still with us. We're delighted with Pentacare and hope they stay with us
for a long time.

Reply from Toni Tyre, Registered Manager at PentaCare (Bury St Edmunds)

Thank you so much for sharing your experience. We truly appreciate your trust in our team and are delighted to hear that your transition to PentaCare has been a positive one. Ensuring that your needs are understood and met with compassionate care is our top priority, and your feedback means a lot to us.


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Review of

PentaCare (Bury St Edmunds)

from Claire B (Daughter of Client) published on 27 November 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My 95 year old mum has several care needs and we have always found the carer has provided excellent service - helpful friendly care. Prompt and completes all care needs well in a calm and professional manner. Always cheerful - goes above and beyond. Top notch!

Reply from Toni Tyre, Registered Manager at PentaCare (Bury St Edmunds)

Thank you for your kind words. We're delighted to hear that your mum is receiving the care and support she deserves. We'll share your appreciation with the team, please let us know if there's anything more we can do for you.


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Review of

PentaCare (Bury St Edmunds)

from A R (Partner of Client) published on 19 November 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent service from PentaCare compared to other agencies used. Acted very quickly when live-in was required at short notice. Although apprehensive about live-in care there was no need as the carers were professional and understood what was required.

Reply from Toni Tyre, Registered Manager at PentaCare (Bury St Edmunds)

We are so pleased to hear about your positive experience with PentaCare and our quick response to your needs. We are glad our carers provided professional and compassionate support for your live in care needs Your feedback means a lot to us. If there's anything more we can do, please don't hesitate to reach out.


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Review of

PentaCare (Bury St Edmunds)

from Clare P (Daughter of Client) published on 6 November 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I want to say a massive thank you to the manager at Pentacare, she is amazing she really is, so caring and thoughtful, that nothing is too much trouble. My mum has just become a new client with this company and she couldn't be happier. They are on time, their communication is exceptional which is so
important, and they leave my mum's house spotless. My family is so grateful that we have found the perfect company to look after my mum, to have my mum happy is what we want and we have definitely found it with Pentacare. Thank you so much to the manager you're a star.

Reply from Toni Tyrer, Care Manager at PentaCare (Bury St Edmunds)

Thank you so much for this kind review. We strive every day to ensure that the people we support are happy and safe in their own homes.


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Review of

PentaCare (Bury St Edmunds)

from Joan M (Client) published on 26 July 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent service.
No complaints.

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Review of

PentaCare (Bury St Edmunds)

from H M (Client) published on 25 July 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Keep well to schedule, and always notify when occasionally this isn't possible. Carers are friendly and willing to turn their hands to anything to help.

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Review of

PentaCare (Bury St Edmunds)

from P M (Friend of Client) published on 4 July 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The team at Pentacare Bury St Edmunds provided in-home care to an elderly lady. Communication with them was first class and the carers provided a responsible and caring attitude at all times, the lady concerned was always pleased to see them and welcomed them into her home.

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Review of

PentaCare (Bury St Edmunds)

from Edward W (Client) published on 1 July 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Everything done very well, excellent care.

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Review of

PentaCare (Bury St Edmunds)

from J M (Client) published on 12 October 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy. Prompt and polite. Makes a good cup of tea.

Reply from Jeannie Burch, Manager at PentaCare (Bury St Edmunds)

Thank you so much for lovely review, we appreciate the time you have taken to write this.


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Awards / Recognitions (0)

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