Home Care Providers Owned by Universal Care Services (UK) Ltd

  • Home Care Providers Owned by Universal Care Services (UK) Ltd
Universal Care Services offers flexible, home care services to allow individuals to live a dignified, independent life tailored to their needs and aspirations.

Trained, friendly staff are committed to improving the well-being and quality of life for the service users supported.

The home care services are based on choice and control and include personal care, help with household tasks, visits to appointments etc.

Universal Care Services (UK) Ltd Locations (6)

 

6 Home Care Providers owned by Universal Care Services (UK) Ltd

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Universal Care Services - Suffolk

1a Norfolk Road, Ipswich IP4 2HB 

9.9 27 reviews
"Providing care for vulnerable individuals is a very delicate matter. This type of work requires a lot empathy, humanity and patience.…"   Read all 27 reviews

Universal Care Services has been providing care and support to people within their own homes for more than 12 years now, having transitioned over from My life Homecare in May 2023. They can support you with a number of different activities within… Read more about Universal Care Services - Suffolk

  • Care Provided
  • Live in Care
  • Older Person Care
  • Dementia
R & L Healthcare - Worcester

Unit 7, Offerton Barns Business Centre, Offerton Lane, Hindlip, Worcester WR3 8SX 

9.3 45 reviews
"Management, office and all staff have gone above and beyond. Nothing was too much trouble and they were always there to help whenever I was…"   Read all 45 reviews

R&L Healthcare is a provider of quality personal support and care to help individuals live their lives as independently as possible whilst maintaining control of their lives. Person-centred care is offered by an experienced team of carers who are… Read more about R & L Healthcare - Worcester

  • Care Provided
  • Older Person Care
  • Dementia
Universal Care Services - Coleshill

Unit B, The Beeches, 37 Parkfield Road, Coleshill, Birmingham B46 3LD 

8.7 7 reviews
"Universal Care Services has provided excellent care for my husband. They ensure all his care needs are assessed and met, including personal…"   Read all 7 reviews

Universal Care Services (Coleshill) offers trained and qualified home care staff who can give you the right care and attention. Skilled staff help people who are struggling with difficulties caused by ill-health, disability or old age. After a proper… Read more about Universal Care Services - Coleshill

  • Care Provided
  • Older Person Care
  • Dementia
Universal Care Services - Hinckley

Carr House, Unit 1, Hawley Road, Hinckley LE10 0PR 

13 reviews
"As my parents’ needs have become more complex, Universal has worked tirelessly to maintain a high level of skilled support. The office team…"   Read all 13 reviews

Universal Care Services (Nuneaton) offers trained and qualified home care staff who can give people care with dignity, compassion and respect. Skilled staff can support people who have ill-health, a disability or those who are frail/ elderly. The… Read more about Universal Care Services - Hinckley

  • Care Provided
  • Older Person Care
  • Dementia
Carewatch Corby

3 Perth House, Prior Haw Park, Corby NN17 5JG 

Carewatch (Harborough, Rutland & Corby) Ltd can offer a wide range of domiciliary services.… Read more about Carewatch Corby

  • Care Provided
  • Live in Care
  • Older Person Care
  • Dementia
Carewatch Norfolk

Office 440, Breckland Business Centre, St Withburga Lane, Dereham NR19 1FD 

Carewatch Dereham support a wide range of personalised care packages to help vulnerable adults remain in the comfort and independence of their own home. Provided by highly trained and professional care workers. The highly skilled team are also trained… Read more about Carewatch Norfolk

  • Care Provided
  • Live in Care
  • Older Person Care
  • Dementia

Universal Care Services (UK) Ltd Reviews (92)

Reviews Posted for members of Universal Care Services (UK) Ltd

Overall Experience

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Review of

Universal Care Services - Suffolk

from J K (Husband of Client) published on 20 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Carers are always attentive to our needs and keep us informed of any changes. They are always friendly and go out of their way to help. The fact we have regular carers helps with familiarity and building relationships.

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Review of

Universal Care Services - Suffolk

from Ernest R (Son of Client) published on 27 February 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Providing care for vulnerable individuals is a very delicate matter. This type of work requires a lot empathy, humanity and patience. Fortunately, the people working at this company, both those in the office and those providing care, have demonstrated that they possess these qualities. I am especially
thankful to those who have really made the effort to understand my mother's needs and showed her kindness.

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Review of

Universal Care Services - Suffolk

from Brian R (Husband of Client) published on 17 February 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife had a fall last May and sadly broke her shoulder. She also has advanced dementia, and we received help from our local React team, as this was quite a worrying time. I realised then that I needed more help, and our council arranged for Universal Care to help us. We have two carers to get my wife
up, washed and dressed in the morning and also two carers to get her to bed in the evening. I have been very impressed with their care for her - they have all been very good to her, and I know that it is not always easy when someone has advanced dementia. They have also been very friendly and supportive of me, which I really appreciate. They also supply a carer to give me a 4-hour respite break once a week, and again, they look after my wife very well.

Reply from Maddie Clews, Digital Marketing and Social Media at Universal Care Services - Suffolk

Thank you so much for this lovely review. We are so glad you feel your wife is being properly cared for, and we are very grateful to be able to supply this care for you. We will be sure to pass on your kind words to the carers and office staff. Many thanks, Universal Care Services.


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Review of

Universal Care Services - Suffolk

from M H (Son of Client) published on 17 February 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The carers are friendly and always ready to have a good chat. Carers are understanding of clients' needs and sensitive to clients' needs and preferences, and management is respectful of any wishes relating to client schedules and ready to help organise any equipment needed.

Reply from Maddie Clews, Digital Marketing and Social Media at Universal Care Services - Suffolk

Thank you so much for taking the time to leave us a review. We are extremely grateful for your kind words, and we will be sure to pass them along to the carers and office staff. Many thanks, Universal Care Services.


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Review of

Universal Care Services - Suffolk

from Shirley A (Daughter of Client) published on 17 February 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Universal Care Service have given my mum excellent care from the beginning. All staff, whether in the office or carers in the field, have been super friendly, attentive, caring, thoughtful, and vigilant and have done everything we have asked of them to help and care for Mum. I have not regretted choosing
Universal Care, they have proved to be worth their weight in gold. My mum, family, and I are really grateful that they are there when we need them. Thank you.

Reply from Maddie Clews, Digital Marketing and Social Media at Universal Care Services - Suffolk

Thank you very much for taking the time to leave us a review, we are extremely grateful for your kind words and will be sure to pass them on to the carers and office staff. Thank you for putting your trust in us to look after your mum, we are proud that our carers have provided excellent care for her. Many thanks, Universal Care Services.


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Review of

Universal Care Services - Coleshill

from P P (Wife of Client) published on 28 August 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Universal Care Services has provided excellent care for my husband. They ensure all his care needs are assessed and met, including personal care, washing, dressing and emotional support, also prevention in relation to reducing his risk to pressure areas. Most importantly, they make him smile. They have
built up a lovely relationship with him and he looks forward to seeing them every day. Nothing is too much trouble for them, they go above and beyond and take pride in their role. I have learned so much from them and feel very lucky that I chose this company.

Reply from Maddie Clews, Marketing at Universal Care Services - Coleshill

Thank you so much for this lovely review. We are delighted to see that our care is continuously meeting client standards and is making an impact on their lives too. We will pass on your lovely message to the corresponding team!


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Review of

Universal Care Services - Coleshill

from Jason P (Son of Client) published on 28 August 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff who care for my mum are very friendly, they take care of her needs and spend time chatting which she enjoys.

Reply from Maddie Clews, Marketing at Universal Care Services - Coleshill

Thank you for your lovely review, we are delighted to hear that our care is continuing to be of a high standard. We will pass on your kind words to the corresponding team!


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Review of

Universal Care Services - Coleshill

from M C (Client) published on 9 August 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All my carers are kind and thorough.

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Review of

Universal Care Services - Coleshill

from Amanda D (Daughter of Client) published on 9 July 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I find all the carers are very good, kind and considerate. I like all the carers. No problems at all. Very happy with the service provided.

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Review of

R & L Healthcare - Worcester

from Leo C (Client) published on 18 June 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The nurses who came to attend to me were very caring and attentive and did a good job of treatment.

Reply from Lizzie Wrafter, Operation Manager at R & L Healthcare - Worcester

Thank you for the response we will pass on your lovely review to our team.


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Review of

R & L Healthcare - Worcester

from S S (Niece of Client) published on 7 May 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Management, office and all staff have gone above and beyond. Nothing was too much trouble and they were always there to help whenever I was struggling. I felt they were all just a big family and felt honoured to be a part of that friendship and trust. Thank you from the bottom of my heart for everything.

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Review of

R & L Healthcare - Worcester

from Jennifer B (Wife of Client) published on 3 May 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The carers were amazing as this was my first time to have to use carers coming in. They treated my husband with the utmost care, compassion and dignity. Every person that came in to care for him was amazing. I can't thank you enough for all your help and support. I have recommended your company to people
I have spoken to, you were amazing, thank you.

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Review of

Universal Care Services - Suffolk

from Mark J (Client) published on 30 April 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My care has been consistently good for a long time now and I have no complaints. Carers have been arriving as per my rota and are all both friendly and professional. I appreciate having the same few regular carers who provide consistent care whereby we all know each other and what needs to be done.

Reply from maddie clews, Marketing at Universal Care Services - Suffolk

Thank you very much for your lovely review, we are glad that our care has been up to standard. We will pass on your kind words to the relevant carers and team!


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Review of

R & L Healthcare - Worcester

from B H (Wife of Client) published on 29 April 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot thank R & L Healthcare more for all the courteous, caring, sympathetic and professional care whilst caring for my husband. The carers attended to his personal and health needs every day. Sometimes sitting with him to talk and having a laugh which he so enjoyed. The carers wear smart uniforms.
Office staff were always available to give advice as and when required. I felt supported by R&L Healthcare at all times and would recommend them to others seeking help and care.

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Review of

Universal Care Services - Suffolk

from Richard C (Client) published on 19 April 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very impressed with the care I receive. The carers are always on time and competent. They keep me informed of any changes to my schedule, which I appreciate. They are respectful and listen to my wishes, and their friendly demeanour makes a big difference. Additionally, whenever I've needed to adjust
my call times, they've been very accommodating. Overall, I highly recommend this care company for its reliability and compassionate care.

Reply from maddie clews, Marketing at Universal Care Services - Suffolk

Thank you so much for your lovely review, we are glad you've had such a positive experience. We will pass on your message to the relevant team!


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Review of

Universal Care Services - Suffolk

from A S (Client) published on 3 April 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Two weekly visits are very helpful, including a shopping trip, which is a must-be, always successfully carried out. No issues at all.

Reply from maddie clews, Marketing at Universal Care Services - Suffolk

Thank you for your review; we will pass this on to the relevant team!


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Review of

Universal Care Services - Suffolk

from Rosey W (Daughter-in-law of Client) published on 21 February 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The carers are usually on time, but should there be a problem and they are running late we are usually advised of this. Carers are always very pleasant and respect the wishes of the client.
Appreciate having a regular carer Monday to Friday and mostly the same person for the weekends.

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Review of

Universal Care Services - Suffolk

from Denis C (Client) published on 29 January 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Universal Care Services provides daily care twice a day to a very high standard. They have maintained in our opinion a service that is efficient, friendly and exceptionally in tune with what a client could and should expect.
Our praise cannot be any higher and if asked, without any doubt, would recommend
them to all who are thinking of using their services.

Reply from maddie clews, Marketing at Universal Care Services - Suffolk

Thank you for taking the time to write us a review. We are so glad your experience has been positive, and we will continue to keep up the hard work and high standards. We will pass your kind words along to the team.


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Review of

Universal Care Services - Suffolk

from David H (Son of Client) published on 29 January 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Faultless service. All of my father's carers are professional, thorough, and carry out their roles in an extremely friendly and considerate way. The company also deals with short notice changes (e.g delays in my father's hospital transport, etc.) in a calm, organised way to make sure he does not suffer
any inconvenience.
There are many things which my father can no longer do for himself, but the support he receives from all of his carers is invaluable, and delivered in such a caring, considerate way.

Reply from Maddie Clews, Marketing at Universal Care Services - Suffolk

Thank you for taking the time to leave us a review. We are so glad our care has made a positive impact on you and your father. We will pass on your lovely message to our team.


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Review of

Universal Care Services - Suffolk

from Christine W (Sister of Client) published on 29 January 2024

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Admin staff are very helpful and understand the client’s needs and difficulties. They are also considerate to the family with juggling around other appointments made by the client. Caring staff are reliable and do as much as they can in the short time allocated for their visits by social services.

Reply from Maddie Clews, Marketing at Universal Care Services - Suffolk

Thank you for taking you time to write us a review. We are glad that our care staff and office staff's hard work is paying off and making life just that little bit easier for our clients. We will pass on your kind message to our team.


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Awards / Recognitions (0)

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Frequently Asked Questions about Universal Care Services (UK) Ltd

How many Agencies does Universal Care Services (UK) Ltd own?

Universal Care Services (UK) Ltd own 6 Agencies.

Which Universal Care Services (UK) Ltd Agencies have the highest review score?

Universal Care Services - Suffolk, R & L Healthcare - Worcester & Universal Care Services - Coleshill have the highest review score.
Universal Care Services (UK) Ltd in Leicestershire Universal Care Services (UK) Ltd in Norfolk Universal Care Services (UK) Ltd in Northamptonshire Universal Care Services (UK) Ltd in Suffolk Universal Care Services (UK) Ltd in Warwickshire Universal Care Services (UK) Ltd in Worcestershire

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Universal Care Services (UK) Ltd to verify any information. View our terms and conditions. Universal Care Services (UK) Ltd has a Platinum Service – more info.