Home Care Providers Owned by Brisca Healthcare

9.8 Group Review Score (the average from all locations with a review score)
  • Home Care Providers Owned by Brisca Healthcare
Brisca Healthcare offers home care services to people who need it.

Caring staff offer personal care (such as help showering and dressing), household duties including shopping, support to attend medical appointments and social activities.

Home care clients are treated with dignity and respect.

Brisca Healthcare Locations (2)

 

2 Home Care Providers owned by Brisca Healthcare

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Brisca Healthcare Romford

First Floor, Unit 7, Elms Industrial Estate, Harold Wood, Romford RM3 0JU 

9.9 49 reviews
"Brisca Healthcare cared for my mother in the last 2 days of her life at home. They were absolutely marvellous, they were caring, reliable…"   Read all 49 reviews

Brisca Healthcare provides Home & Domiciliary Care Service to Health and Social Care sectors in London and Essex including all the surrounding areas. Clients include care packages from the Local Authorities, Private Clients who are self funding and… Read more about Brisca Healthcare Romford

  • Care Provided
  • Live in Care
  • Older Person Care
  • Dementia
Brisca Healthcare Durham

Office 8, East Durham Business Ct, Station Town, Wingate TS28 5HD 

9.7 21 reviews
"Overall experience with Brisca Healthcare has been very good. Staff have been excellent, my wife was treated with dignity, also clean and…"   Read all 21 reviews

Brisca Healthcare Durham offers Homecare / Domiciliary Care Services in Durham City, East Durham, and the surrounding areas in County Durham region. They specialise in hourly care, live in care, supported living, sleep ins, working nights, respite care… Read more about Brisca Healthcare Durham

  • Care Provided
  • Live in Care
  • Older Person Care
  • Dementia

Brisca Healthcare Reviews (70)

9.8
Brisca Healthcare has a Group Review Score of 9.8 (9.780) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Brisca Healthcare must have a Review Score.

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Review of

Brisca Healthcare Durham

from Geoffery H (Husband of Client) published on 3 March 2025
Overall Experience  Overall Experience 5.0 out of 5

Overall experience with Brisca Healthcare has been very good. Staff have been excellent, my wife was treated with dignity, also clean and changed to a good standard. I am very happy with the service we have received.

Reply from Prieska Chimhini, Manager at Brisca Healthcare Durham

Thank you for taking the time to write this amazing feedback, it really does mean a lot to our team. It was a pleasure looking after your wife and we are very happy that the experience had such a positive impact. All the best.


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Review of

Brisca Healthcare Durham

from J D (Grandmother of Client) published on 20 February 2025
Overall Experience  Overall Experience 5.0 out of 5

Great company. My grandson is autistic and the carers are fantastic with him. Very patient and kind.
Any queries are answered immediately. Pleasure working with them. My grandson is happy and always comes home in such a good mood.

Reply from Prieska Chimhini, Manager at Brisca Healthcare Durham

Thank you for taking the time to leave a review for us, we really appreciate.


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Review of

Brisca Healthcare Romford

from Alan S (Son of Client) published on 14 February 2025
Overall Experience  Overall Experience 5.0 out of 5

Brisca Healthcare cared for my mother in the last 2 days of her life at home. They were absolutely marvellous, they were caring, reliable and professional. Without them, I don't know what we would have done. Their staff were amazing I just can't thank them enough. My mother passed away but everything
was done for her that could have been done and more. A big thank you from my wife and I.

Reply from Prieska Chimhini, Manager at Brisca Healthcare Romford

Thank you so much for rating us! Our team takes pride in providing an excellent customer experience, keeping service users safe and happy in their homes. Thanks again for the recommendation, and have an amazing day!


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Review of

Brisca Healthcare Romford

from N C (Daughter of Client) published on 20 January 2025
Overall Experience  Overall Experience 5.0 out of 5

I can not fault the care my father has received at all, the whole company, from the member of staff on the phone to the wonderful team who are looking after my father, they have shown compassion, professionalism, empathy, client dignity and most of all, love! I would not hesitate to recommend this brilliant
company to anyone who is in need. An extremely difficult time at the end of my father's life has been made less stressful and it's all down to this wonderful company.
Thank you from the bottom of my heart.

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Review of

Brisca Healthcare Durham

from Donna W (Mother of Client) published on 13 January 2025
Overall Experience  Overall Experience 5.0 out of 5

We have been using Brisca Healthcare since July 2024 for school holiday short breaks for our son. They completed a home visit prior to him starting where she met our son and listened intently to his support needs where she developed a person-centred plan so she could ensure his needs were met.
We
are so pleased with the support our son receives, he gets excited when he sees he is going out with his support worker and they always provide him with activities he enjoys and follow his support plan.

Reply from Prieska Chimhini, Manager at Brisca Healthcare Durham

Thank you for such a positive feedback. The supporting staff will feel so encouraged. We do appreciate it.


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Review of

Brisca Healthcare Durham

from Mark C (Father of Client) published on 5 December 2024
Overall Experience  Overall Experience 5.0 out of 5

Brisca Healthcare Durham have provided respite for my disabled daughter during school holidays since Easter 2024. As a single father this has been a huge help and I can't praise Brisca and their staff enough. They have gone above and beyond expectations ensuring my daughter is cared for to the highest
of standards.

Reply from Prieska Chimhini, Manager at Brisca Healthcare Durham

Thank you so much for taking the time to provide us with a review. I know this will mean a great deal to the team and will ensure that they are aware of your kind words. We are so grateful.


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Review of

Brisca Healthcare Romford

from S J (Wife of Client) published on 4 December 2024
Overall Experience  Overall Experience 5.0 out of 5

Brisca Healthcare Romford was arranged for my husband's palliative care. I was very nervous about the experience but I needn't have worried. The whole team were very supportive and caring. They respected my husband's dignity at all times and treated us both in a very caring manner, sometimes going beyond
what would be expected. A big thank you.

Reply from Prieska Chimhini, Manager at Brisca Healthcare Romford

Thank you for such a great rating and for the recommendation! We strive for excellence and thank you for taking the time to leave us a review. We do appreciate.


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Review of

Brisca Healthcare Romford

from J R (Wife of Client) published on 28 November 2024
Overall Experience  Overall Experience 5.0 out of 5

Carers only came to my home to care for my husband for a short while as he died quite quickly after leaving hospital but the care he received was very good. Carers were very kind and thoughtful. I had no complaints about the care he received.

Reply from Prieska Chimhini, Manager at Brisca Healthcare Romford

Thank you very much for the positive review. We are excited to learn that for the short while we provided care you have rated us well. We strive to provide excellent services.


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Review of

Brisca Healthcare Romford

from John M (Husband of Client) published on 28 November 2024
Overall Experience  Overall Experience 5.0 out of 5

I found the team of caregivers very kind and considerate and listen to my opinion.
The general care of my wife was first-class.
Information on how to contact the team was done simply and efficiently. A genuine feel for the patient.

Reply from Prieska Chimhini, Manager at Brisca Healthcare Romford

We are thrilled with such a positive review! Thank you very much for all five stars, we are very excited. As our motto goes we set standards above the rest.


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Review of

Brisca Healthcare Durham

from A H (Son-in-law of Client) published on 26 November 2024
Overall Experience  Overall Experience 4.0 out of 5

My father-in-law always looks forward to his companionship walks, twice a week, with the staff from Brisca Healthcare Durham. He is in a wheelchair so struggles to get out of the house. The staff who attend are always very friendly and reassuring and attend to all his needs during his walks. The admin
staff and the management team are also very professional and nothing is ever too much trouble. I would highly recommend Brisca Healthcare Durham.

Reply from Prieska Chimhini, Manager at Brisca Healthcare Durham

Thank you for giving us a positive review. We are delighted you are happy with our service and appreciate you taking the time to send your feedback. We are grateful.


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Review of

Brisca Healthcare Romford

from D O (Cousin of Client) published on 12 November 2024
Overall Experience  Overall Experience 5.0 out of 5

Brisca helped my cousin to stay at home for 18 months as his health declined to the point where he required a move to a residential care home.
The staff who provided care for my cousin were always very professional and caring. There were a number of times when the staff had to deal with difficult situations
and these were handled with care and compassion. The interactions with the Brisca office team were straightforward and they kept us well informed of any issues with my cousin's care by telephone email or social media. I would strongly recommend Brisca as a Home Care Provider.

Reply from Prieska Chimhini, Manager at Brisca Healthcare Romford

Thank you so much for taking the time to leave such a positive review! We're thrilled to hear about your fantastic experience with us. Providing excellent service and ensuring satisfaction are our top priorities, and it's incredibly rewarding to know that we met your expectations. Your feedback to Brisca, is a great motivation for our team to continue delivering exceptional service.


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Review of

Brisca Healthcare Romford

from Tracie G (Daughter of Client) published on 11 November 2024
Overall Experience  Overall Experience 5.0 out of 5

Brisca Healthcare looked after my father during his last few months of life. They visited four times a day and were always caring and respectful of his dignity, something which was really important to him.
I found dealing with the office always to be efficient and the staff were helpful to accommodate
any requests or changes.
The app worked well, it's a really helpful tool to track the day, routine and timings, it gave me peace of mind that I could keep a check on Dad's fluid and food intake, as well as his medication.
Overall, I am really happy with the service provided and I wouldn't hesitate to recommend this company and their wonderful carers - thank you Brisca for all your support with my dad.

Reply from Prieska Chimhini, Manager at Brisca Healthcare Romford

Thank you for the positive feedback. We are glad to hear that you are happy with our services and support provided. Respect, caring, maintaining dignity and being accommodative are all key areas that are important to us which we are glad we fulfilled. We will pass on the feedback to our members of staff which will encourage them.


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Review of

Brisca Healthcare Romford

from Karen K (Granddaughter of Client) published on 8 November 2024
Overall Experience  Overall Experience 5.0 out of 5

I cannot recommend Brisca Healthcare highly enough. The care they have given to my grandma over the last 2 years has been outstanding. Every carer has treated my grandma with the utmost dignity and respect but more importantly with love and compassion. Grandma had a great sense of humour and we would
find the carers singing and dancing with her to make her smile. And they certainly did make her smile every day. Towards the end of her life we could see the concern and love they had for her and were all a huge support for us. Thank you from the bottom of our hearts everyone at Brisca. A very grateful family.

Reply from Prieska Chimhini, Manager at Brisca Healthcare Romford

Thank you for your detailed and positive feedback on our service, it is very much appreciated. We aim to provide the best service. We are glad that you are pleased! Best wishes from all of us.


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Review of

Brisca Healthcare Romford

from S W (Daughter of Client) published on 7 November 2024
Overall Experience  Overall Experience 5.0 out of 5

Brisca Healthcare looked after Mum for almost two years. The carers were reliable, patient and kind, some exceptionally so. The administrative staff were helpful and professional, listening and responding to concerns and quick to react to changes in Mum's caring needs. She wanted to be cared for in
her own home and Brisca helped to make this possible, despite her deteriorating health. I am grateful for their support, particularly in the final weeks of her life. Thanks to all the staff.

Reply from Prieska Chimhini, Manager at Brisca Healthcare Romford

Thank you very much for the positive review. We do our best to support our clients and it is a pleasure doing so.


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Review of

Brisca Healthcare Durham

from Helene G (Mother of Client) published on 4 November 2024
Overall Experience  Overall Experience 5.0 out of 5

The carers that attend my home to care for my son are very respectful and caring and always happy and a delight to have in my home and me and my son enjoy seeing them on a daily basis and all of them have a really good rapport with my son.

Reply from Prieska Chimhini, Manager at Brisca Healthcare Durham

Thank you so much for taking the time to provide us with a review. I know this will mean a great deal to the team and will ensure that they are aware of your kind words. We are so grateful.


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Review of

Brisca Healthcare Romford

from Stephen P (Son of Client) published on 1 November 2024
Overall Experience  Overall Experience 5.0 out of 5

The staff were friendly, professional, informative, reliable and reassuring. My mother was treated gently and with respect and kindness. As she was declining towards the end of her life, it was comforting to know she would receive the required level of care and support when so needed.

Reply from Prieska Chimhini, Manager at Brisca Healthcare Romford

We really appreciate your review and thank you for the feedback. We will share your kind compliments with the team.


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Review of

Brisca Healthcare Durham

from Jean S (Client) published on 1 November 2024
Overall Experience  Overall Experience 5.0 out of 5

All the carers are always very polite and cheerful, loving and caring and always on time.

Reply from Prieska Chimhini, Manager at Brisca Healthcare Durham

We really appreciate your review and thank you for your lovely feedback. We will share your kind compliments with the team.


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Review of

Brisca Healthcare Durham

from Christine W (Wife of Client) published on 29 October 2024
Overall Experience  Overall Experience 5.0 out of 5

Each and every one of your team who is looking after my husband is so caring and makes you feel special. They always have a smile for us. Nothing is a bother to them and when they leave, our day seems so much better, just having a little chat puts a smile on my husband's face. All I can say is a big
thank you. They are such a credit to the work they do.

Reply from Prieska Chimhini, Manager at Brisca Healthcare Durham

Hi Christine. Thank you for your lovely feedback. We really appreciate your review and will share your kind compliments with the team. It's our pleasure to help you.


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Review of

Brisca Healthcare Durham

from Lynnette T (Daughter of Client) published on 17 October 2024
Overall Experience  Overall Experience 5.0 out of 5

Brisca Healthcare has been caring for Mam for over a year now. She has complex needs and requires two carers at each visit. She has had continuity of care from day one. All of the carers treat Mam with the utmost respect and have a really good rapport with her, always professional, friendly, polite
and importantly, make her feel safe. As family, we are so grateful for the attention to detail in their care of her. They inform me immediately of any concerns, no matter how small, and in doing so, have been instrumental in picking up on infections at an early stage. I cannot recommend them highly enough.

Reply from Prieska Chimhini, Manager at Brisca Healthcare Durham

Thank you for the great review! Please let us know if there is anything else we can do for you; we are more than happy to help! All the best from Brisca Healthcare staff.


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Review of

Brisca Healthcare Durham

from J M (Father of Client) published on 14 October 2024
Overall Experience  Overall Experience 4.0 out of 5

Brisca Healthcare and its staff were incredibly helpful and supportive with our autistic son and definitely recommend them to anyone who would benefit from them. Our autistic son liked the carers initially, which was great.

Reply from Prieska Chimhini, Manager at Brisca Healthcare Durham

Thank you for your detailed and positive feedback on our service, it is very much appreciated. We aim to provide the best service in the area so we are pleased that you are pleased! Best wishes from all of us.


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Awards / Recognitions (1)

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Frequently Asked Questions about Brisca Healthcare

How many Agencies does Brisca Healthcare own?

Brisca Healthcare own 2 Agencies.

Which Brisca Healthcare Agencies have the highest review score?

Brisca Healthcare Romford & Brisca Healthcare Durham have the highest review score.