Home Care Providers Owned by Senacare Ltd

  • Home Care Providers Owned by Senacare Ltd

Senacare Ltd Locations (3)

 

3 Home Care Providers owned by Senacare Ltd

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Senacare Ltd Luton

Jansel House, Hitchin Road, Luton LU2 7XH 

  • Care Provided
  • Older Person Care
Senacare Ltd

1A Northumberland Parade, Station Road, North Harrow, Harrow HA2 7SW 

7.4 4 reviews
  • Care Provided
  • Live in Care
  • Older Person Care
  • Dementia
Senacare Ltd - Sutton

Suite 3, Pandora House, 41 - 45 Lind Road, Sutton SM1 4PP 

  • Care Provided
  • Older Person Care
Other Home Care Groups you may be interested in:

Senacare Ltd Reviews (4)

Reviews Posted for members of Senacare Ltd

Overall Experience

  • 3
  • 0
  • 0
  • 1
  • 0

Date Published

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Review of

Senacare Ltd

from S Y (Daughter of Client) published on 2 October 2024
Overall Experience  Overall Experience 5.0 out of 5

Senacare agency provided excellent care service to my mother. I used their services each week to take my mum shopping and brief walking. The carers are well-trained and provide professional care services. The staff at the office were readily available and provided good customer service. I will go back
to them again.

Reply from Suthesan Mahendiran, Manager at Senacare Ltd

Thank you and looking forward to restarting our services.


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Value for Money

Review of

Senacare Ltd

from S M (Daughter of Client) published on 21 May 2024
Overall Experience  Overall Experience 2.0 out of 5

Avoid this agency. The management is very poor and does not take complaints seriously. The impression given is that they prefer to take on clients that are easy to look after. Carers lack training and compassion and are quick to complain. Get the impression that they do not do this work because they
want to but instead undertake the work until they are able to find something else or are able to remain in the country indefinitely. I am told that they have to work on a care work visa for a period of 5 years before they are eligible for this. Avoid agency if able. Having now employed another care agency their shortcomings are very evident.

Reply from Suthesan Mahendiran, Manager at Senacare Ltd

Please note we terminated our involvement with the care provision after providing care for over a year, not because we cannot look after the service user or meet the care needs, it is because how our care workers were treated. All complaints are dealt with carefully and fairly with the involvement of local authority. Our care workers are regularly monitored and we ensure they are providing high-quality care for our service users. We are happy that you found another care agency that can meet your requirements. Best Wishes.


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Treated with Dignity

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Review of

Senacare Ltd

from Jamaal O (Son of Client) published on 14 May 2024
Overall Experience  Overall Experience 5.0 out of 5

To summarize: carers are just amazing. Always on time, same and consistent pool of carers. Care call timings are always carefully agreed, good knowledge about my mother's needs, and they can communicate in the same language as my mother. Owners, Field Managers, as well as Office Admin and Coordinators
are all amazing and 'bend over backwards' to help meet needs. Excellent care agency, bar none, with no exceptions. Sincerely.

Reply from Suthesan Mahendiran, Manager at Senacare Ltd

Thank you for your genuine feedback Jamaal. We will definitely share your feedback with our carers.


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Review of

Senacare Ltd

from Dacia D (Friend of Client) published on 25 August 2022
Overall Experience  Overall Experience 5.0 out of 5

We have used Senacare to care for our disabled grandfather, father and friend. We are very happy with this service. Senacare is the best and most professional home care that I am aware of. His main carer is a friendly, very attentive carer who works to the highest standards. I would recommend everyone
to use Senacare.

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Awards / Recognitions (0)

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Frequently Asked Questions about Senacare Ltd

How many Agencies does Senacare Ltd own?

Senacare Ltd own 3 Agencies.

Which Senacare Ltd Agencies have the highest review score?

Senacare Ltd, Senacare Ltd Luton & Senacare Ltd - Sutton has the highest review score.