Home Care Provider Owned by Prime Care Domiciliary Ltd in West Sussex

9.3 Group Review Score (the average from all locations with a review score)
  • Home Care Provider Owned by Prime Care Domiciliary Ltd in West Sussex

Only the locations & reviews in West Sussex for Prime Care Domiciliary Ltd are showing below.

View the details of all 2 locations (with 29 reviews) owned by Prime Care Domiciliary Ltd

Prime Care Domiciliary Ltd Locations in West Sussex (1)

 

1 Home Care Provider owned by Prime Care Domiciliary Ltd in West Sussex

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Prime Care Domiciliary

3 Queen Street, Horsham RH13 5AA 

8.8 4 reviews
"Your team of wonderful carers looked after mum so well, helping her to spend the last 10 weeks of her life at home with her daughters as…"   Read all 4 reviews

Prime Care Domiciliary Horsham, West Sussex prides itself on offering a cost-effective and high standard of care to all service users. The Company provides the following specialist services and care: Domiciliary Care (Home Care), Palliative & End of… Read more about Prime Care Domiciliary

  • Care Provided
  • Older Person Care

Prime Care Domiciliary Ltd Reviews in West Sussex (4)

9.3
Prime Care Domiciliary Ltd has a Group Review Score of 9.3 (9.341) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Prime Care Domiciliary Ltd must have a Review Score.

Overall Experience

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Review of

Prime Care Domiciliary

from K A (Daughter of Client) published on 12 August 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Your team of wonderful carers looked after mum so well, helping her to spend the last 10 weeks of her life at home with her daughters as she wished. Mum had cancer and was newly bedbound and doubly incontinent, with significant skin lesions and painful wounds in sensitive areas, needing to be treated
4 times per day. They treated Mum with such gentleness and dignity throughout, despite the difficulties for all concerned. Carers went way above and beyond what should reasonably have been expected in terms of medical care, enabling mum to stay at home for so long, before finally transferring to the hospice. We really appreciated your approach to providing consistency of carers and daily timings, but you were also able to be flexible about timings on request. Carers always reported any concerns about changes in mum's condition, and discussed how we should respond with all of us. The benefit of their experience was really helpful to us in recognising and managing the inevitable decline in her condition over time. They turned a professional service into a very personal service. However busy they were, they never appeared to be in a rush; it was as if Mum was their only patient. Thank you so much.

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Review of

Prime Care Domiciliary

from Peter M (Son of Client) published on 30 May 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The team have been so attentive to Mum's needs and do everything they can to make sure she is comfortable and has what she needs. Thank you.

Reply from Prime Care Domiciliary Ltd, Manager at Prime Care Domiciliary

Thank you for your review. It will help our company enhance our performance and improve the service we provide.


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Review of

Prime Care Domiciliary

from E T (Daughter of Client) published on 24 May 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Prime Care have been looking after my dad for the last year and I am very happy with the care he's been given. He's always clean, shaved and well-fed. He's happy and hydrated and well looked after. They always let us know if there are any concerns or anything is needed for him.

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Review of

Prime Care Domiciliary

from J H (Client) published on 5 December 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very pleased with the service. Good time-keeping and pleasant to deal with.

Reply from Rojimon Varughese, Director at Prime Care Domiciliary

Thank you for your lovely review, it is greatly appreciated! I have passed your message onto the care team!


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Awards / Recognitions (0)

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