Walfinch in Buckinghamshire | 2 Home Care Providers

Review of
Walfinch Mid & South Buckinghamshire
from J S (Daughter of Client) published on 28 March 2025

Submitted via Website • Report

Overall Experience

As a family we have been involved with Walfinch since 2022
I was caring for my elderly mum at home who had advanced alzheimer's and my elderly father
I turned to Walfinch for support in getting mum ready for her day centre , assisting with personal care which was becoming a challenge
The carers

were all very kind , empathetic and supportive
The registered manager has been so helpful, reassuring and easy to communicate with. She has always responded quickly to any queries or changes I needed
Sadly my mum eventually went into care and now Walfinch are intermittently providing some support for my dad
It is particularly helpful that the length of visits can be tailored to needs , and the cost is reasonable too

Reply from Greg Renk, Managing Director at Walfinch Mid & South Buckinghamshire

Thank you for your Review, and it was a pleasure to be able to support your Mum. I am glad we can continue to work with you in the occasional support we can provide for your Dad too.

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Review of
Walfinch Mid & South Buckinghamshire
from Richard D (Client) published on 25 March 2025

Submitted via Website • Report

Overall Experience

All admin staff and carers are very professional, kind and helpful. The schedule of carer visits with details of times and personnel is invaluable but naturally at risk of short term variation due to various imponderables.

Reply from Greg Renk, Managing Director at Walfinch Mid & South Buckinghamshire

Thank you for your marvellous Review, and I am glad our process of sending out rotas in advance works well for you.

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Review of
Walfinch Mid & South Buckinghamshire
from Tanya P (Daughter of Client) published on 25 March 2025

Submitted via Website • Report

Overall Experience

We are very pleased with the the care provided by Walfinch -the carers are reliable,polite, kind and caring. Good communication with the management and admin team -.very flexible with scheduling and accommodating extra visits at short notice. We would highly recommend Walfinch to anyone requiring

care at home.

Reply from Greg Renk, Managing Director at Walfinch Mid & South Buckinghamshire

Thank you, and all the attributes you have mentioned are a very important part of the Walfinch team delivery, and a big part of our team training, to ensure the best possible experience for our clients.

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Review of
Walfinch Mid & South Buckinghamshire
from A T (Client) published on 25 March 2025

Submitted via Website • Report

Overall Experience

I have been very impressed with the care I have received. The carers arrive at the correct time and are always polite, helpful and cheerful. I do feel vulnerable because my mobility is so limited and they treat me with sensitivity and encouragement. I live alone and my only son does what he can but

is busy with a full time job, two children and a wife who has terminal cancer. For this reason I don't know how I would cope without the wonderful support I get from Walfinch.

Reply from Greg Renk, Managing Director at Walfinch Mid & South Buckinghamshire

Thank you, it is great for our staff to receive such a positive feedback across all these areas.

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Review of
Walfinch Milton Keynes and Bedford
from Peter S (Son of Client) published on 20 March 2025

Submitted via Website • Report

Overall Experience

We needed overnight care for a 10 day period at fairly short notice and Walfinch came up with the goods. Especially noteworthy was that we were introduced to the carer beforehand, something that other agencies did not offer. We also had the same carer for the entire period which was vital for us. The

carer was friendly, competent and put up with having to sleep on a sofa bed in less than ideal circumstances. It was easy communicating with the carer, and in addition we could see her notes online for each stay. The manager was very helpful and understanding and remained in touch to check all was going well.

The rates are much the same as other providers are offering.

Reply from Ninitha Thomas, Care Manager at Walfinch Milton Keynes and Bedford

Thank you for your thoughtful review! We truly appreciate your kind words. Thank you for choosing us.

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Review of
Walfinch Milton Keynes and Bedford
from K F (Son of Client) published on 19 March 2025

Submitted via Website • Report

Overall Experience

The carers arrive on time and are very friendly to my father. Assisting him with personal care through the day on 4 occasions. Any issues they find are fed back to us immediately so we can deal with them. Care Manager is very helpful with any issues we have and are dealt with straight away.

Reply from Ninitha Thomas, Care Manager at Walfinch Milton Keynes and Bedford

Thank you for your wonderful review! We're truly grateful for your kind words and your feedback inspires us to continue providing compassionate, high-quality support. It's an honour caring for your father and thank you for giving us the wonderful opportunity to look after your father.

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Review of
Walfinch Mid & South Buckinghamshire
from H V (Son of Client) published on 7 March 2025

Submitted via Website • Report

Overall Experience

Walfinch helped looked after Mum for a year until her recent death. We had them in every morning for half an hour to attend to her personal needs.
They were wonderful. Unfailingly cheerful and very professional. Several carers became Mums friends and she looked forward to their visit.
Walfinch were

very professional as an organisation and there was always someone on the end of the phone when needed. They were flexible when we had to put Mum into respite care and overall we were delighted with the service. Simply put, we couldn't have given Mum a home with us without their help. It meant so much to us.

Reply from Greg Renk, Managing Director at Walfinch Mid & South Buckinghamshire

Thank you, we are so pleased to have been able to play such a vital part in Mum being able to stay at home for so long.

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Review of
Walfinch Mid & South Buckinghamshire
from Sharon F (Daughter of Client) published on 19 February 2025

Submitted via Website • Report

Overall Experience

I cannot recommend Walfinch Mid and South Buckinghamshire Home Care Provider highly enough. My mother lives with Alzheimer's and has been a client for several years now. The care given is wonderful. The carers take time and care in looking after my mother's personal care needs. They sing to her and

chat to her and always make her personal care time a happy time for her. They ensure she looks lovely by attending to the little things that are important to the client, like a pretty hair accessory and scarf.
As a family, we know Mum is happy and settled with the care she receives. Thank you Walfinch! We could not be without you.

Reply from Greg Renk, Managing Director at Walfinch Mid & South Buckinghamshire

Thank you Sharon, that is so great to hear. Looking after your mother is a privilege for all the team.

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Review of
Walfinch Milton Keynes and Bedford
from W M (Niece of Client) published on 7 January 2025

Submitted via Website • Report

Overall Experience

The carers who look after my aunt are always kind, caring and efficient. They always arrive at the arranged time and provide the highest quality of care for her with respect for her needs and dignity. We would have no hesitation in recommending Walfinch as a care provider.

Reply from Ninitha Thomas, Care Manager at Walfinch Milton Keynes and Bedford

Thank you so much for your kind words. I am so happy you are happy with our team. We really enjoy taking care of your Aunt. Thank you again.

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Review of
Walfinch Mid & South Buckinghamshire
from C P (Client) published on 13 March 2024

Submitted via Website • Report

Overall Experience

I would recommend Walfinch to a friend. They are good value for money. The carers are friendly and always try to help us - a few of the team go the extra mile to make us comfortable. Any problems we have encountered have been satisfactorily resolved.

Reply from Greg Renk, Managing Director at Walfinch Mid & South Buckinghamshire

Thank you for your review.
Delivering a flexible service and going the extra mile to ensure any day-to-day issues are resolved is a key part of our manager roles and all staff training.

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Review of
Walfinch Mid & South Buckinghamshire
from K S (Client) published on 12 March 2024

Submitted via Website • Report

Overall Experience

I have been with Walfinch now for coming up to a year and I have no complaints. I find the carers are very good at their job and they are very caring. I haven’t really had any problems with them and nothing is really a problem, they all do what they can for you. This is the second clear company I have

and I must admit that this care company is marvellous with everything that they do and they’re not in a rush and they take time to explain everything to you. They are such a great bunch of men and women and I am very thankful for all they do for me and appreciate everything. I would like to thank the managing director and all your staff, you’re doing a fantastic job and it’s nice to feel you are human and not just a number.

Reply from Greg Renk, Managing Director at Walfinch Mid & South Buckinghamshire

Thank you for your kind words, our care staff go to great lengths to ensure their support is the best possible every day, so they will be so pleased to receive such great feedback.

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Review of
Walfinch Mid & South Buckinghamshire
from A W (Son of Client) published on 17 March 2023

Submitted via Website • Report

Overall Experience

We are very pleased with the service and care that Walfinch give to our mother. The carers and management are very kind and courteous to our needs and nothing is too much trouble if we have to make contact to make any changes to visits or the care plan. We have been with Walfinch for nearly two years

now and would have no hesitation in recommending them to anyone looking for care.

Reply from Greg Renk, Managing Director at Walfinch Mid & South Buckinghamshire

Thank you. It is a pleasure for all of our team to work with you and your family to provide the care and support to your Mother.

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Review of
Walfinch Mid & South Buckinghamshire
from John B (Husband of Client) published on 7 April 2022

Submitted via Website • Report

Overall Experience

I have been very happy with the service and care that Walfinch has provided for my wife over the last few months. Both carers and management have provided a good service. The carers are very kind and caring and take care of all her personal needs. Apart from the occasional timekeeping not being as on

schedule due to carers being delayed, I am generally very happy with the service.

Reply from Greg Renk, Managing Director at Walfinch Mid & South Buckinghamshire

Thank you for your review and I am very happy you are pleased with the Walfinch service. Occasionally our care staff will be delayed by a previous call running over or road conditions that are outside our control. We have a process in place where we will call our clients if this is the case, and inform them of our delay if it is going to be more than a few minutes.

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Review of
Walfinch Mid & South Buckinghamshire
from Tony S (Son of Client) published on 3 February 2022

Submitted via Website • Report

Overall Experience

So far good service. Friendly staff and helpful, only been using these carers for about 3 months, was very happy with the manager who came out to see me for the assessment and told us when they could start.

Reply from Greg Renk, Managing Director at Walfinch Mid & South Buckinghamshire

Thank you so much for your positive review. Full interaction between our client families, managers and care staff is really important.

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Review of
Walfinch Mid & South Buckinghamshire
from Mark H (Son of Client) published on 2 February 2022

Submitted via Postal Card • Report

Overall Experience

I am the son and power of attorney of my mother. In May 2021 her existing care provider, suddenly and abruptly, closed down. Walfinch, having had the experience of my mother when staff worked for the predecessor, were very keen to extend their care and help to us. The transfer went smoothly. In December,

my mother went into hospital, unable to move her legs. On release, she could move but had other complications that we were not informed of. Over Christmas, our time was wretched but was made better by the care and professionalism of the Walfinch staff - well trained, respectful and caring. They do, at times, a difficult job; well recommended.

Reply from Greg Renk, Managing Director at Walfinch Mid & South Buckinghamshire

Thank you for your review. We ensure that all our carers are fully trained to the highest standards and that our support is delivered with the utmost level of respect and care.

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Review of
Walfinch Mid & South Buckinghamshire
from K M (Client) published on 26 January 2022

Submitted via Website • Report

Overall Experience

We have been using Walfinch services since May 2021. We find the team helpful and professional. Any change to the rota are communicated quickly and they do their best to be flexible. The times of the calls, which is of particular importance to us, is very reliable.
The carers themselves are kind and

considerate with high attention to detail and, in these Covid times, their hygiene regimen is very good.

Reply from Greg Renk, Managing Director at Walfinch Mid & South Buckinghamshire

Thank you for the positive feedback. We are really pleased you are happy with our service. It is our priority to be reliable on call times, as we recognise how important this is to all those we support.

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Home Care Providers Owned by Walfinch in Buckinghamshire

Walfinch Locations in Buckinghamshire (2)

Walfinch Reviews in Buckinghamshire (16)

Walfinch Mid & South Buckinghamshire

Walfinch Mid & South Buckinghamshire

Walfinch Mid & South Buckinghamshire

Walfinch Mid & South Buckinghamshire

Walfinch Milton Keynes and Bedford

Walfinch Milton Keynes and Bedford

Walfinch Mid & South Buckinghamshire

Walfinch Mid & South Buckinghamshire

Walfinch Milton Keynes and Bedford

Walfinch Mid & South Buckinghamshire

Walfinch Mid & South Buckinghamshire

Walfinch Mid & South Buckinghamshire

Walfinch Mid & South Buckinghamshire

Walfinch Mid & South Buckinghamshire

Walfinch Mid & South Buckinghamshire

Walfinch Mid & South Buckinghamshire

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