Home Care Provider Owned by Walfinch in Cheshire

8.9 Group Review Score (the average from all locations with a review score)
  • Home Care Provider Owned by Walfinch in Cheshire

Walfinch Locations in Cheshire (1)

 

1 Home Care Provider owned by Walfinch in Cheshire

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8.9 13 reviews
"I recently had an outstanding experience with them. They provided exceptional care for my mother while my family and I were overseas. From…"   Read all 13 reviews

Walfinch Home Care Greater Manchester South offer personalised hourly home care that empowers you or your loved one to maintain independence while receiving the support needed to thrive. Whether it’s help with daily tasks or specialised care, the… Read more about Walfinch Greater Manchester South

  • Care Provided
  • Nursing Care
  • Older Person Care
  • Dementia
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Walfinch Reviews in Cheshire (13)

8.9
Walfinch has a Group Review Score of 8.9 (8.917) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Walfinch must have a Review Score.

Overall Experience

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Review of

Walfinch Greater Manchester South

from M Z (Daughter of Client) published on 2 October 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I recently had an outstanding experience with them. They provided exceptional care for my mother while my family and I were overseas. From the initial consultation to the daily support, their team was professional, compassionate, and attentive to my mother's needs.

Reply from Afshan Shahid, Registered Manager at Walfinch Greater Manchester South

Thank you for your kind words. It's been a pleasure caring for your family member.


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Review of

Walfinch Greater Manchester South

from J H (Client) published on 21 May 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Everyone from the Walfinch carers are always polite with me. They take me to do the shopping each Friday morning and are helpful with me. Also, they see I take my medication tablet. When the girls come in the mornings they are on time and in the afternoons.

Reply from Afshan Shahid, Registered Manager at Walfinch Greater Manchester South

Thank you. We aim to please everyone and always try our best to ensure everyone is looked after.


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Review of

Walfinch Greater Manchester South

from Martin C (Son of Client) published on 27 September 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care we needed was for an additional carer to assist our full-time carer 3 times a day. Our mum was in late-stage Alzheimer's and was living at home with us. A particular carer was a wonderful lady from India, a trained nurse who was provided by the owner. She fitted in very well and Mum loved her.
She helped with the domestic care of dressing, showering and toilet arrangements for Mum and took her for walks out in Mum's wheelchair. She was more than just a carer she was keen to give her extra time to the companionship of Mum. When the carer had a day off the manager would deputise and it all worked seamlessly. When Mum passed away the carer was there with the family and the full-time carer. We were all more like a family than in a client-carer relationship. We would recommend Walfinch Greater Manchester South unreservedly to anyone who might find themselves in a similar situation.
Thank you and God bless you all!

Reply from Afshan Shahid, Registered Manager at Walfinch Greater Manchester South

Thank you for your kind words. This will be passed on to our care staff. We also endeavour to do our best for everyone. Thank you for appreciating our staff and their work.


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Review of

Walfinch Greater Manchester South

from Paul S (Son of Client) published on 7 March 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care was efficiently arranged at short notice and consisted of two weeks of overnight care followed by three weeks of 24-hour care. The condition of the lady being cared for improved significantly between the time of booking the 24-hour carer and her arrival. However, the carer was still very helpful
with showering assistance, washing clothes and bedsheets, washing pots, some cleaning, food preparation and hanging up washing to dry.

Reply from Preeti Mehan, Director at Walfinch Greater Manchester South

Thank you so much for your review. We truly appreciate it!


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Review of

Walfinch Greater Manchester South

from A A (Wife of Client) published on 29 March 2022

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A very efficient and caring provider. I would have no hesitation in recommending them. We have used their services to look after my husband who suffers from dementia with Lewy Body during a period where I needed some respite care myself.

Reply from Preeti Mehan, Director at Walfinch Greater Manchester South

Thank you for your review. We truly appreciate it.


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Review of

Walfinch Greater Manchester South

from G J (Daughter of Client) published on 16 March 2022

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I am very happy with the care that my mum receives. She’s a very independent woman who does not like having help but her Alzheimer’s necessitates it. Her carers are understanding and patient and cook her her favourite food (curry) which she loves. They encourage her to go out even if only to the shops
and keep me well informed of what is going on. My only frustration is when I am not kept informed of carers leaving or not present as consistency is so important for someone with dementia. But everyone is very responsive if I have any questions. I am generally very happy with my experience and have recommended them to others.

Reply from Preeti Mehan, Director at Walfinch Greater Manchester South

Thank you for your review. We are glad to know that you are happy with our service. We have taken your feedback regarding a change of carers for your mother and we have plans to ensure consistency of carers maintained. Our care manager will update you on any changes immediately on a regular basis. If you wish to discuss this in person please contact us directly. Thank you.


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Review of

Walfinch Greater Manchester South

from Ben W (Son of Client) published on 4 October 2021

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father is my mother's main care provider, so when he had to go into hospital unexpectedly, I had to find care for my mother at the very last minute. I tried so many companies, many recommended to me by family and friends, but none could assist and, in fact, most said that they would not be able to
help at all for weeks or months. However, when I phoned Walfinch, I was immediately told that they would do their very best to find a carer of quality who could step into the breach. Within a few hours, a senior representative of Walfinch had come to the house to visit my mother and assess her needs. The Walfinch representative put my mother at ease, told us that she had found a carer and explained why that carer was appropriate. Furthermore, Walfinch ensured that the care provided over the required period was excellent, regularly checking in with me, my mother and my father. I highly recommend this wonderful company.

Reply from Preeti Mehan, Director at Walfinch Greater Manchester South

Thank you for your kind words and recommendations.


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Review of

Walfinch Greater Manchester South

from Peter S (Son of Client) published on 20 September 2021

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A great service and with quality carers. Initially contacted due to an emergency need for care supporting my mother when my father went into hospital.
Lots of other providers were unable to help but they were quick to step in and provide the cover I needed daytime, 7 days a week. Their carers are thoughtful,
experienced and proactive in working out activities for the day, and clearly care! Their management have also given me options for future care that may be needed as a next stage and have just been great at responding to my needs for extended support a short notice with an uncertain position. Definitely recommend and really helped at a stressful time!

Reply from Preeti Mehan, Director at Walfinch Greater Manchester South

Thank you Peter for your kind words. Our team is always ready to assist our clients with quality care they require.


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Review of

Walfinch Greater Manchester South

from Lynn T (Daughter of Client) published on 2 August 2021

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Christies Care agency provided an excellent standard of care to my mum from late January 2021 until late April 2021. The arrangements for care were based on my mum's specific needs. She was bed-bound and severely disabled and needed a high level of care so it was reassuring that Christies Care gathered
all the relevant information before introducing us to one of their carers. Mum's regular carer was an excellent match for my mum in terms of her personality, interests and experience of life. All the other carers provided by the company were equally conscientious and reliable.
Mum genuinely liked her carers and appreciated their kindness and their expertise. It made a tremendous difference to her day to day life because she was able to laugh, smile and have fun during the daily routine of personal care. She was treated with respect and dignity at all times.
We received full support from Christies. I would certainly recommend them to other families.

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Review of

Walfinch Greater Manchester South

from L T (Client) published on 30 June 2021

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Following an unexpected loss of mobility, I required immediate in-home help and support. I was able to arrange a flexible plan with Christies Care that suited my needs including overnight care. Most amazingly, care was in place in a matter of hours. Three carers helped me over about 6 weeks, and each
was skilled, personable and genuinely caring. Thank you for helping me regain my independence one day at a time.

Reply from Preeti Mehan, Director at Walfinch Greater Manchester South

Thank you very much for your kind words. We always try to do our best to support our clients.


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Review of

Walfinch Greater Manchester South

from Richard H (Client) published on 18 March 2021

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Really nice carer who is very considerate, gentle and extremely delicate; I trust her completely. I also have nice conversations with her and she is warm and interesting. Good communication with the management and I would recommend to anyone needing care.

Reply from Preeti Mehan, Director at Walfinch Greater Manchester South

Thank you so much for taking time to write review and for your appreciation and recommendation.


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Review of

Walfinch Greater Manchester South

from Pauline B (Client) published on 23 February 2021

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very professional manager we think. Very safety/safeguarding aware we think. Lovely carer we think. Very empathetic company we think. Very empathetic carer we think. Not really got much more to say than this.

Reply from Preeti Mehan, Director at Walfinch Greater Manchester South

Thank you so much for your kind words and trust in continuing to use our services. We continue making our services better and safer for our clients.


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Review of

Walfinch Greater Manchester South

from Paul J (Son of Client) published on 26 January 2021

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Christies Care found a lovely lady for my mum to look after her in the night. The whole experience and process was handled efficiently and professionally and we shall use this care service again and extend a recommendation to all - you will not be disappointed.

Reply from Preeti Mehan, Director at Walfinch Greater Manchester South

Thank you so much for your kind words and recommendation!


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Awards / Recognitions (0)

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