Home Care Providers Owned by Walfinch in Hertfordshire

8.9 Group Review Score (the average from all locations with a review score)
  • Home Care Providers Owned by Walfinch in Hertfordshire

Walfinch Locations in Hertfordshire (2)

 

2 Home Care Providers owned by Walfinch in Hertfordshire

Sort by:
View on Map
Walfinch St Albans

Unit 1J, Herts Business Centre, Alexander Road, London Colney, St Albans AL2 1JG 

9.2 4 reviews
"The Wallfinch carer was excellent in the care that she gave my wife towards the end of her life. She was always punctual, professional and…"   Read all 4 reviews

Walfinch St Albans is a trusted provider of home care services, specialising in offering person-centred, compassionate and professional care in support all clients. Services include but not limited to: - Hourly Care & Short Breaks - Live-In Care -… Read more about Walfinch St Albans

  • Care Provided
  • Live in Care
  • Older Person Care
  • Dementia
Walfinch Welwyn & Bishops Stortford

Office 4, High Oak Business Ctr, 15-17 Gentlemens Field, Westmill Road, Ware SG12 0EF 

1.3 6 reviews
"My carer is very helpful and kind and we very much appreciate her support. The carers are our eyes and ears when we are not there, they…"   Read all 6 reviews

Walfinch Welwyn & Bishop’s Stortford is a national care provider providing the highest quality hourly and live-in care at home across East Hertfordshire & West Essex. Their goal is to provide care at home and beyond that enhances each client’s life… Read more about Walfinch Welwyn & Bishops Stortford

  • Care Provided
  • Live in Care
  • Older Person Care
  • Dementia
Other Home Care Groups you may be interested in:
Alcedo Care Crewe, Crewe
Alcedo Care
CHD Care at Home - Southwest Surrey, Godalming
CHD Living Ltd

Walfinch Reviews in Hertfordshire (10)

8.9
Walfinch has a Group Review Score of 8.9 (8.917) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Walfinch must have a Review Score.

Overall Experience

  • 7
  • 2
  • 0
  • 0
  • 1

Date Published

10
5
5
5
5
Review of

Walfinch Welwyn & Bishops Stortford

from Janet H (Wife of Client) published on 17 February 2025

Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

Poor care, doesn't provide continuous carers. Too many learners for my liking. Does not listen to requests. Too many problems and everything provided. They come in wash, clean, hoist and move to lounge. Clothes all put out for them.
Left disgusting, dirty flannels covered in faeces in washing,
and many more problems.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of

Walfinch St Albans

from David F (Husband of Client) published on 8 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The Wallfinch carer was excellent in the care that she gave my wife towards the end of her life. She was always punctual, professional and very friendly and nothing was too much trouble. I wish the service could have continued but unfortunately my wife was admitted to a hospice.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of

Walfinch St Albans

from Edward A (Son of Client) published on 3 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Walfinch have been absolutely excellent in caring for my Mother. They have been extremely professional at all times, treating her with kindness, patience and with the utmost dignity. Worth a special mention are two specific staff members who have been wonderful. I would recommend the company wholeheartedly.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of

Walfinch St Albans

from J H (Daughter of Client) published on 16 December 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Walfinch St Albans were outstanding excellent and helped take care of my mother whilst I was ill. Everyone was charming, helpful and kind. I would recommend their services to

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of

Walfinch St Albans

from G S (Wife of Client) published on 16 December 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Walfinch St Albans have provided an excelled service of care for my husband who has Parkinson's and dementia. The carers are always punctual, polite, professional and really helpful. The management are well organised and nothing is too much trouble.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of

Walfinch Welwyn & Bishops Stortford

from Amy L (Niece of Client) published on 7 December 2022

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My carer is very helpful and kind and we very much appreciate her support.
The carers are our eyes and ears when we are not there, they are kind, supportive and go the extra mile.
Thank you to you all.

Reply from Ian Thompson, Managing Director at Walfinch Welwyn & Bishops Stortford

Thank you so much for your review, I am happy to hear that our carers are doing such a good job. We are always looking for ways to improve so your feedback is much appreciated.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of

Walfinch Welwyn & Bishops Stortford

from D J (Son of Client) published on 2 December 2022

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Walfinch provides long-term, full-time care for my elderly mother, who has dementia, and her husband, who is also very old. They are looked after very well. To my mind, the mark of a care company is how well they cope with things without needing assistance from relatives etc. Having used other companies
in the past, I can say that Walfinch does very well at this. I order Mum's food from the supermarket once a week as requested in a list provided by the carer but, otherwise, they look after everything. It might be possible to find care slightly cheaper elsewhere - we are paying slightly more than we did previously - but not having to deal with crises over the phone every fortnight is worth the extra. And the way Walfinch arranged long-term care to start on Easter Monday after we'd been left hanging on Good Friday was nothing short of miraculous.
But in the final analysis, a care company is only as good as its carers, and we've luckily found an excellent match here. Thanks, Walfinch.

Reply from Ian Thompson, Managing Director at Walfinch Welwyn & Bishops Stortford

Thank you so much for your review. It is the most rewarding part of our job to hear that our carers are doing a good job and having a positive impact on their clients' lives.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of

Walfinch Welwyn & Bishops Stortford

from Caroline M (Daughter of Client) published on 28 November 2022

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum really enjoys the time spent with all her carers, they are always happy with a smile when they arrive. They are always willing to do what Mum needs. Everyone is very caring and puts Mum's needs first.

Reply from Ian Thompson, Managing Director at Walfinch Welwyn & Bishops Stortford

Thank you so much for your review, Caroline. I know the carers enjoy their visits to your mum too!


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of

Walfinch Welwyn & Bishops Stortford

from Rachel W (Niece of Client) published on 25 November 2022

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My aunt relies on the help she receives from the carers each morning, and on the whole, is pleased with the service.
I would be glad if the carers would dry the shower area after each use.
The carers are always bright and cheerful.

Reply from Ian Thompson, Managing Director at Walfinch Welwyn & Bishops Stortford

Hi Rachel, thank you for your review. I am glad to hear everything is going well.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of

Walfinch Welwyn & Bishops Stortford

from H H (Wife of Client) published on 21 November 2022

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Very helpful and willing to assist with anything. Always cheerful and fun. Our carer is understanding and a great help and is willing to help in the garden. She is always reliable and attentive and a pleasure to welcome.

Reply from Ian Thompson, Managing Director at Walfinch Welwyn & Bishops Stortford

Thank you so much for your review. Our carers really enjoy their visits, it's great to hear they're doing such a good job.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Awards / Recognitions (0)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Walfinch in Bedfordshire Walfinch in Berkshire Walfinch in Buckinghamshire Walfinch in Cheshire Walfinch in Hampshire Walfinch in Hertfordshire Walfinch in London Walfinch in Nottinghamshire Walfinch in Oxfordshire Walfinch in Suffolk Walfinch in Surrey Walfinch in Tyne & Wear Walfinch in City of Edinburgh

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Walfinch to verify any information. View our terms and conditions. Walfinch has a Basic Service – more info.