Home Care Providers Owned by AAA Healthcare Agency Ltd

9.6 Group Review Score (the average from all locations with a review score)
  • Home Care Providers Owned by AAA Healthcare Agency Ltd

AAA Healthcare Agency Ltd Locations (2)

 

2 Home Care Providers owned by AAA Healthcare Agency Ltd

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AAA Healthcare Agency- Blackburn

55 King William Street, Blackburn BB1 7DJ 

9.9 11 reviews
"I can honestly say that anything I asked this company to do for my father it was done, my dad wasn't the easiest due to dementia but they…"   Read all 11 reviews

AAA Healthcare Agency Blackburn provides respectful home care services to people in their own homes. Home care services include personal care such as help washing or getting out of bed, as well as help with household tasks, complex care, assistance… Read more about AAA Healthcare Agency- Blackburn

  • Care Provided
  • Older Person Care
  • Dementia
AAA Healthcare Agency Ltd

35 Manchester Road, Preston PR1 3YH 

9.3 10 reviews
"I would like to give feedback on how AAA Healthcare, especially one of the staff who looked after our dad. This carer in particular was…"   Read all 10 reviews

AAA Healthcare Agency provides respectful home care services to people in their own homes. Home care services include personal care such as help washing or getting out of bed, as well as help with household tasks, complex care, assistance attending… Read more about AAA Healthcare Agency Ltd

  • Care Provided
  • Live in Care
  • Older Person Care
  • Dementia

AAA Healthcare Agency Ltd Reviews (21)

9.6
AAA Healthcare Agency Ltd has a Group Review Score of 9.6 (9.570) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to AAA Healthcare Agency Ltd must have a Review Score.

Overall Experience

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Review of

AAA Healthcare Agency Ltd

from B B (Wife of Client) published on 15 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The carers from AAA are polite and have looked after my husband very well. Helping him to dress in the morning and undressing him at night also giving him a wash, changing his pad when it is dirty. They also encourage him to eat, even helping him to eat.

Reply from Samantha Clark, Registered Manager at AAA Healthcare Agency Ltd

Thank you so much for your kind words and thoughtful feedback. We're truly grateful to hear that our carers have been able to support your husband with compassion and professionalism. It means a great deal to us to know that he is being looked after with care and dignity, and that our team is making a positive difference in his daily life. We'll be sure to pass your lovely comments on to the team. If there's ever anything more we can do, please don't hesitate to let us know.


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Review of

AAA Healthcare Agency Ltd

from Janet L (Daughter of Client) published on 15 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

What a fantastic team. They treated my father with dignity, compassion and genuinely cared. Without this team, I would have struggled and I remained a daughter/carer but more a daughter. I will miss my father but also his lovely care team.

Reply from Samantha Clark, Registered Manager at AAA Healthcare Agency Ltd

Thank you so much for your kind words. It means the world to us to know we were able to support both you and your father during such a meaningful time. We're truly honored to have been part of his journey and to help you remain not just a carer, but a daughter first. He was a wonderful man, and he'll be missed by all of us too. Please know we're here if you ever need anything.


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Review of

AAA Healthcare Agency Ltd

from Marie C (Wife of Client) published on 11 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since starting with AAA Healthcare I feel much better supported and they do a wonderful job very efficient and courteous also the service from the office is excellent. I could not do without this service. Thank you carers and AAA Healthcare Agency.

Reply from Samantha Clark, Registered Manager at AAA Healthcare Agency Ltd

Thank you so much for your kind words. We really appreciate your review.


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Review of

AAA Healthcare Agency Ltd

from Michelle S (Daughter of Client) published on 11 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been receiving care from AAA Healthcare for roughly two and a half years. The care she receives from them is daily, they are always extremely helpful with all of her needs and at times have gone above and beyond their role which I have been extremely grateful for. They make sure she is
always up and dressed or help her if she is not well plush make her something to eat and give her medication. I would not be able to manage without them.

Reply from Samantha Clark, Registered Manager at AAA Healthcare Agency Ltd

Thank you for your kind words and recogition. We are truly honored to be able to care for your mother and to make a positive impact on her life. Your appreciation means the world to us, and we are committed to continuing to provide the highest level of care and support. Please don't hesitate to reach out if you ever need anything further. We're always here to help.


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Review of

AAA Healthcare Agency Ltd

from Mayur C (Son of Client) published on 10 April 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to give feedback on how AAA Healthcare, especially one of the staff who looked after our dad. This carer in particular was fantastic, and they way he cared for my dad was outstanding. He built a great rapport with him, and in return my dad trusted him and made a friend for life. Me and
my brother always knew dad was in safe hands with the carer. That peace of mind was so important for us. We owe a huge debt of gratitude to him and AAA for everything they did for dad and our family. Even in dad's final days, the carer came to the house outside of his shift to visit dad. Thank you to our Dad's carer and the AAA team. We are forever grateful.

Reply from Samantha Clark, Registered Manager at AAA Healthcare Agency Ltd

Thank you so much for taking the time to share your kind feedback. It's wonderful to hear that the carer had made such a positive impact with your dad and family members with their professionalism, kindness, and empathy.


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Review of

AAA Healthcare Agency Ltd

from Shirley C (Client) published on 7 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Care workers have great manners. They are really helpful. They done everything for me what I want. They are very good maintaining their timing. I like cleaning of my house how they are dong in my house.

Reply from Samantha Clark, Registered Manager at AAA Healthcare Agency Ltd

Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that you are having a positive experience with us. Your feedback truly means a lot, and it motivates us to continue providing excellent service.If there's anything else we can do for you, please don't hesitate to reach out.


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Review of

AAA Healthcare Agency- Blackburn

from J H (Daughter of Client) published on 7 April 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I can honestly say that anything I asked this company to do for my father it was done, my dad wasn't the easiest due to dementia but they never wavered and continuously did there upmost to make sure he was safe and well nothing was to much to ask for.

Reply from Abdul Mannan, Operations Manager at AAA Healthcare Agency- Blackburn

Thank you so much for your kind words and thoughtful review. We are truly grateful for the trust you placed in us to care for your father. It's wonderful to hear that we were able to provide the support and care he needed. Our team always strives to go above and beyond for every individual in our care, and we are so pleased to know that we were able to meet your expectations


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Review of

AAA Healthcare Agency Ltd

from I L (Client) published on 27 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Since joining AAA Healthcare, I have been extremely satisfied with the high standard of service I have received, both from the care providers and the AAA Healthcare management team. The care workers are always polite and ensure that every requirement is met with punctuality and attention to detail.

Reply from Samantha Clark, Registered Manager at AAA Healthcare Agency Ltd

Thankyou so much for your review, i am glad that you are happy with the care provided.


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Review of

AAA Healthcare Agency Ltd

from N A (Daughter of Client) published on 7 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to emphasise how grateful I am to AAA Healthcare the carers they have provided are to my dads needs and personality, the team go out the extra mile to provide outstanding care, my fathers mental health and wellbeing has improved, I have a peace of mind when I am not there with my father
knowing he has brilliant carers looking after him, my father would not move to any other company, a big round of applause to AAA healthcare team and a big thank you from the out family.

Reply from Abdul Mannan, Operations Manager at AAA Healthcare Agency Ltd

Thank you so much for your kind words - it is an honour to care for your Dad.


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Review of

AAA Healthcare Agency- Blackburn

from Susan S (Wife of Client) published on 25 February 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

AAA carers have looked after my husband since September 2023. In the time since then, I have been delighted and proud to have such kind, respectable carers looking after him. I have said this many times that we genuinely feel now we belong to a whole new very caring family. The manager, always answers
the phone promptly (she must work 24 hours) and always accommodates any problems that arise here with my husband. If I need a sitter at the last minute, she always comes up trumps. All the carers are lovely, respectful and always kind. Sometimes it can be very messy for them. Sometimes, he has diarrhoea and they always do a good job washing him. I am happy to say "Well Done" to you all, and I have no hesitation in recommending AAA (and I do) to anyone who asks who cares for him.

Reply from Abdul Mannan, Operations Manager at AAA Healthcare Agency- Blackburn

Thank you for your kind words. It is an honour to care for your husband and I will pass your comments on to the Management team.


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Review of

AAA Healthcare Agency- Blackburn

from Linda S (Daughter of Client) published on 25 February 2025

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff are reliable and carry out all tasks asked of them. Management reacts quickly to any issues and resolves them. A routine is now in place and consistency with familiar staff which is helpful.
Thank you!

Reply from Abdul Mannan, Operations Manager at AAA Healthcare Agency- Blackburn

Thank you so much for your kind words - they are very much appreciated by the team


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Review of

AAA Healthcare Agency- Blackburn

from P B (Daughter of Client) published on 28 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

AAA began caring for our mother in September 2023. From the outset, we were struck by the deep respect shown by the carers and the fact that this was consistent across the whole team. The carers worked well together, for example, making sure everyone knew how the washing machine worked best. Communication
with the family was excellent. We were touched by the level of care for us, as a family. 'In-the-moment' photos of our mum on her birthday when we couldn't be there and reassuring texts gave us confidence that she was in safe hands. The manager and the team have been a joy to work with. Thank you.

Reply from Abdul Mannan, Operations Manager at AAA Healthcare Agency- Blackburn

Thank you so much for your kind words - they are very much appreciated by the team


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Review of

AAA Healthcare Agency- Blackburn

from Paula D (Daughter of Client) published on 17 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been supported at home by this agency for quite a while now and they have been great. He gets the same carers every day which makes it more dignified for him and a lot easier for him to accept the care he needs. We have had several instances where we have needed to ask for extra support
due to my mother being taken into hospital and this has been sorted out quickly at short notice. There is always someone available to speak to which is very much appreciated by us as a family. The care my father has received has been excellent and his carers are very friendly and polite.

Reply from Abdul Mannan, Operations Manager at AAA Healthcare Agency- Blackburn

Thank you so much for your kind words - it is very much appreciated


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Review of

AAA Healthcare Agency- Blackburn

from Graham H (Son of Client) published on 16 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have great pleasure in compiling a review for the wonderful AAA home care here in Blackburn. The team manager and the carers who deliver care to my very elderly mother are truly outstanding. Everything from personal care, helping around the house, making meals and on occasions someone just to talk
to makes my mum's life so much better. Something that assures me and my mum is the fact that the answer is always "Yes now what's the question" Nothing is too much trouble for them. Over the past few weeks, we have needed extra and emergency visits and the manager has arranged this seamlessly for us. I was with Mum this morning and she was telling me that she had the opportunity to refer AAA to another elderly friend. Detailing how we have absolute confidence in the service. Personally, I had a chance to speak about AAA to the social workers at Preston Town Hall and said that if any of them ever needed carers I would highly recommend AAA for a 5-star service.

Reply from Abdul Mannan, Operations Manager at AAA Healthcare Agency- Blackburn

Thank you so much for your kind words. They are very much appreciated and we will pass them on to the team.


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Review of

AAA Healthcare Agency- Blackburn

from Gillian S (Daughter of Client) published on 15 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

AAA are brilliant. The manager and her team look after my mum. They always turn up, listen to my requests and feedback and are very responsive. We have a group chat with everyone involved looking after my mum which is very useful. I can cancel visits and book extra as and when which is very flexible
for me. Any issues I have had have been dealt with quickly. Very happy with the service.

Reply from Abdul Mannan, Operations Manager at AAA Healthcare Agency- Blackburn

Thank you so much for your kind words - they are very much appreciated by the team


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Review of

AAA Healthcare Agency- Blackburn

from Sandra B (Niece of Client) published on 13 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot praise the carers of AAA enough for their patience kindness and willingness to care for my uncle.
They go above and beyond their duties and meet all his needs and more.
I would recommend them and am very grateful for all they do.

Reply from Abdul Mannan, Operations Manager at AAA Healthcare Agency- Blackburn

Thank you so much for your kind words - they are very much appreciated by the team


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Review of

AAA Healthcare Agency- Blackburn

from Tracey H (Daughter of Client) published on 10 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Wow! What can I say? The level of care and attention given to my mother by the carers who go in twice daily is amazing! Mum looks forward to them going, they look after her so well and have taken such a weight off my shoulders.
The manager especially keeps me updated and informed of any issues etc.
Highly
recommended!

Reply from Abdul Mannan, Operations Manager at AAA Healthcare Agency- Blackburn

Thank you so much for your kind words - they are very much appreciated by the team


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Review of

AAA Healthcare Agency- Blackburn

from Suzannah R (Granddaughter of Client) published on 10 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The Blackburn team look after my grandma with such care and patience, she loves them all! They look after her like she was their own family member and I couldn't be more grateful. The manager is great too, she always makes sure to give me any necessary updates on my grandma and will let me know if the
carers need anything from me. Thank you all!

Reply from Abdul Mannan, Operations Manager at AAA Healthcare Agency- Blackburn

Thank you so much for your kind words - they are very much appreciated by the team


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Review of

AAA Healthcare Agency- Blackburn

from Karen R (Niece of Client) published on 10 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to say my rapport with the manager is great, nothing is too much trouble. She is very professional but also very caring. I was concerned about the footfall of carers but the rota from the beginning was explained. The same two carers for three dsys then another two carers for four days and
this was a great comfort to me which continued like clockwork. They are all lovely and kind.

Reply from Abdul Mannan, Operations Manager at AAA Healthcare Agency- Blackburn

Thank you so much for your kind words - they are very much appreciated by the team


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Review of

AAA Healthcare Agency Ltd

from J P (Daughter of Client) published on 1 February 2024

Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

Absolutely horrendous. I cannot stress enough that this company need to be avoided. This company took on our Dad's care via Social Services towards the end of 2023. Our vulnerable and elderly Father was left without food for almost 24 hours and we realised that vital medication wasn't being given leading
to the deterioration of his health. We found that Dad was left unclean after having an accident almost daily. I could go on!
Any issues raised were replied to by a member of staff who kept calling me 'Hun'!
Of course, as soon as we realised what was happening we moved to a new care agency whose fabulous and caring service really does put this lot to shame.
They should not be allowed anywhere near vulnerable people. They are absolutely despicable.

Reply from Samantha Clark, Registered Manager at AAA Healthcare Agency Ltd

I am really sorry that you feel this way with regard to the care that we provided. We always strive to ensure that the clients that we support are at the heart of everything that we do. Food and drinks were offered to your dad at every opportunity and food was left even if he refused. I cannot comment on the medication. Our carers always wear their uniform but if something has been spilt on their uniform they will take it off. If someone is refusing to let us give personal care then we cannot force the issue as we have to ask for consent. All concerns that we had were raised with Social Services and they were fully aware as well as your family as we did raise our concerns with you too.


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Awards / Recognitions (0)

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Frequently Asked Questions about AAA Healthcare Agency Ltd

How many Agencies does AAA Healthcare Agency Ltd own?

AAA Healthcare Agency Ltd own 2 Agencies.

Which AAA Healthcare Agency Ltd Agencies have the highest review score?

AAA Healthcare Agency- Blackburn & AAA Healthcare Agency Ltd have the highest review score.
AAA Healthcare Agency Ltd in Lancashire

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