Home Care Providers Owned by Warren Homecare Ltd

6.5 Group Review Score (the average from all locations with a review score)
  • Home Care Providers Owned by Warren Homecare Ltd

Warren Homecare Ltd Locations (2)

 

2 Home Care Providers owned by Warren Homecare Ltd

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Warren Homecare Suffolk

1 Wallis Court, Bury St Edmunds IP28 8TL 

5.0 4 reviews
  • Care Provided
  • Older Person Care
Warren Homecare Wiltshire

Cross Keys House, 22 Queen Street, Salisbury SP1 1EY 

8.0 1 review
  • Care Provided
  • Older Person Care
  • Dementia
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Warren Homecare Ltd Reviews (5)

6.5
Warren Homecare Ltd has a Group Review Score of 6.5 (6.500) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Warren Homecare Ltd must have a Review Score.

Overall Experience

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Review of

Warren Homecare Wiltshire

from Angela H (Wife of Client) published on 10 February 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband started to receive care on the 24th of December. All the carers have been extremely polite, friendly and caring. They have helped us during a very difficult time and their support has been invaluable.

Reply from Stevie-Marie Zaidi, Director / Registered Manager at Warren Homecare Wiltshire

Thank you so much for your kind words. We are truly grateful for your feedback and are pleased to hear that our carers have been able to support you and your husband during this challenging time. Providing compassionate, high-quality care is at the heart of what we do, and it means a lot to know that our team has made a positive difference. If there is anything else we can do to assist you, please don't hesitate to reach out. Wishing you and your husband all the best.


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Review of

Warren Homecare Suffolk

from G S (Friend of Client) published on 9 September 2024

Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

This company should not be operating in my opinion. The management were rude when I rang to complain. Bad care includes leaving a wet bed, simple breakfast of toast not edible. Washing the client from the feet up using the same flannel! Medication not administered correctly. Medication gone missing.
Rough handling of the client when washing. The key to the house missing from keysafe. The outside porch door was left wide open all night after the last call. The commode left dirty. Two or three of the many of carers very nice but overall definitely not carers for a client on palliative care.

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Review of

Warren Homecare Suffolk

from Ann P (Client) published on 5 June 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Following a leg injury Warren Care support me daily, enabling me to have a shower daily. It is important that I maintain my independence, each carer delivers my care promoting my independence, dignity and respectful at all times. Nothing is too much trouble, before my call ends I am always asked if
there is anything else they can help me with, on one occasion I was feeling unwell and needed an over the counter medication, which the carer got for me and brought it back to me ensuring I had what I needed, going above and beyond. I have never had an occasion when my care has had to be cancelled by them. I have not had any issues, but if I did I feel confident that I could discuss this with the management, and it would be addressed, the management team work shifts too so a good relationship is formed. I have worked within the care sector, so I suppose I have high standards, Warren Care has exceeded my expectations and are enabling me to carry on living independently, a fantastic care team!

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Review of

Warren Homecare Suffolk

from Robert C (Son of Client) published on 8 February 2024

Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

Even one star is too much praise for this company's performance and the lack of care provided.
Carers turn up anytime, not when requested. Most cannot speak English, most just stand in the corner of the room smiling saying nothing
The hygiene of some individuals is poor wearing old plastic gloves
which are filthy and dirty from previous visits, with penned comments on the back of them. Most only stay for 5 minutes then go, at best 10-15 minutes is the maximum stay nowhere close to the 30 minutes we pay for.
Tried to get my Mother to take her time-critical medicine over two hours earlier than should of, only an hour or so since she took the lunchtime prescription, thank god she had the sense to say no.
For example, we phoned to see if they had actually turned up one day and the woman shouted to another man have you been to to see.... He answered yes saw her today and gave her a shower. What the hell ...we do receive or ever asked for this service from them, sums it up, they don't care.

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Review of

Warren Homecare Suffolk

from John B (Client) published on 24 January 2024

Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

Very poor hygiene, unable to understand some basic requests. Refuse to wear an apron whilst preparing food even though just coming from a very ill patient a couple of doors from me. Whilst their personality is fine their basic training in food preparation seems non-existent.

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Awards / Recognitions (0)

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Frequently Asked Questions about Warren Homecare Ltd

How many Agencies does Warren Homecare Ltd own?

Warren Homecare Ltd own 2 Agencies.

Which Warren Homecare Ltd Agencies have the highest review score?

Warren Homecare Wiltshire & Warren Homecare Suffolk have the highest review score.
Warren Homecare Ltd in Suffolk Warren Homecare Ltd in Wiltshire

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