Home Care Providers Owned by Sterling Standard Care Group Ltd

  • Home Care Providers Owned by Sterling Standard Care Group Ltd

Sterling Standard Care Group Ltd Locations (2)

 

2 Home Care Providers owned by Sterling Standard Care Group Ltd

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Sterling Standard Care Group

Suite 6, 1st Floor, Barkat House, 116-118 Finchley Road, London NW3 5HT 

9.2 9 reviews
"Sterling Standard Care staff have been outstanding! The carers are always courteous, supportive and respectful to our mother and her…"   Read all 9 reviews

Sterling Standard care group established in 2016, is successfully providing a complete range of care services in London and surrounding areas. As a person-to-person service, they are dedicated to providing clients with the best care professionals… Read more about Sterling Standard Care Group

  • Care Provided
  • Live in Care
  • Older Person Care
  • Dementia
Sterling Standard Care Group (Liverpool)

Liverpool Ropewalks, 301 St Peters Square, Tea Factory, Fleet Street, Liverpool L1 4DQ 

  • Care Provided
  • Older Person Care
  • Dementia
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Sterling Standard Care Group Ltd Reviews (9)

Reviews Posted for members of Sterling Standard Care Group Ltd

Overall Experience

  • 6
  • 2
  • 0
  • 0
  • 1

Date Published

9
1
5
9
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Review of

Sterling Standard Care Group

from J D (Daughter of Client) published on 4 October 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Sterling Standard Care staff have been outstanding!
The carers are always courteous, supportive and respectful to our mother and her condition.
The rapport that our mother has with the carers is very endearing and I always feel that the carers are able to accommodate our mother's needs and support
the family who wish to support and care for our mother.
All carers have handled challenging situations with professionalism and patience.
It's never an easy decision to look for and incorporate external care for loved ones and we have been very fortunate to have Sterling Standard Care staff.

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Review of

Sterling Standard Care Group

from R K (Mother of Client) published on 30 August 2024

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

First I want to say thanks for being a good carer for my son. With the company of this carer, my son gained good confidence in physical activities like climbing and how to play safely. This carer is very supportive. He plays with my son like a child. My son really likes this carer.

Reply from Michael Akinyemi, Registered Manager at Sterling Standard Care Group

Thank you so much for your kind words and for sharing this wonderful feedback about the care provided to your son. We are truly delighted to hear that our carer has made such a positive impact on your son's confidence in physical activities and his ability to play safely. It's heart-warming to know that your son enjoys spending time with his carer and that the bond they've developed has been so supportive and encouraging. We are proud of our carers for their dedication and we will make sure to pass on your lovely comments to the carer involved. Your feedback motivates us to continue delivering the best possible care and support.


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Review of

Sterling Standard Care Group

from Serifat T (Mother of Client) published on 30 August 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Sterling Standard Care Group is a good company that I will recommend anytime any day, They look after my son and I can say that they provide the best care to my son. My son has bonded well with the carers and his spirit is always uplifted with the carer's presence. My son is always in pain because he
has issues with his kidney, the carers are passionate, empathetic and give maximum support to my son. The carer encourages him to take his medication and contact the hospital when the need arises. I am absolutely pleased with the care my son is receiving and my son as well can confirm it. Thank you so much Sterling Standard Care Group.

Reply from Michael Akinyemi, Registered Manager at Sterling Standard Care Group

Thank you so much for your heartfelt feedback. We are truly honoured by your kind words and deeply appreciate your recommendation of Sterling Standard Care Group. It means the world to us to know that our care has made a positive difference in your son's life, especially during such challenging times. We are delighted to hear that your son has formed a strong bond with his carers and that their presence brings him comfort and joy. Our team is committed to providing compassionate, empathetic care, and we are pleased that their dedication is making such a meaningful impact on your son's well-being. Knowing that he feels supported, encouraged, and well cared for is exactly what we strive for every day. Thank you.


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Review of

Sterling Standard Care Group

from Anita B (Client) published on 15 August 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This is a year's review of service. I would like to share that without my care provider, I would not function! The all-around support helps with my quality of life.
From personal care, meal prep, and house maintenance, to companionship. They help to keep me going, especially when my days or even weeks
are tough.
Moreover, I can reach out to the team at any time and my needs or concerns are dealt with immediately. This is what makes them stand out (a team that listens) being able to see things and put things right or add to your support needs.
So overall, I genuinely think that's a care team that provides a good if not excellent level of care.

Reply from Michael Akinyemi, Registered Manager at Sterling Standard Care Group

Thank you for taking the time to share your experiences over the past year! We are so glad to hear that our support has made such a significant difference in your quality of life. Our team strives to provide comprehensive care that meets both your practical needs and emotional well-being, so it's wonderful to know that you feel supported in all aspects. Your acknowledgement of our responsiveness and willingness to listen means a lot to us. We believe that open communication is key to effective care, and we are committed to ensuring that you feel heard and supported at all times. Thank you for your kind words and trust in our team-we are here for you! Best wishes, Sterling Standard Care Group.


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Review of

Sterling Standard Care Group

from Ruth L (Client) published on 15 August 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I want to say thank you to Sterling Standard Care Group for giving me good carers who care not only for my physical well-being but also for my mental well-being. Their presence lifts my spirits. One carer, in particular, is the best carer, she is my angel. The carers are very supportive.

Reply from Michael Akinyemi, Registered Manager at Sterling Standard Care Group

Thank you so much for your heartfelt review! We are thrilled to hear that our carers have made such a positive impact on your life. It's wonderful to know that they not only support your physical well-being but also uplift your spirits. We truly believe in the importance of holistic care, and it's rewarding to see our efforts reflected in your experience. We'll be sure to pass along your kind words to your special carer, as well as the rest of our team. Your appreciation means the world to us! Warm regards, Sterling Standard Care Group.


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Review of

Sterling Standard Care Group

from Claudia S (Daughter of Client) published on 12 October 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

On the whole my sister and I have had a positive experience with the carers that come and support my dad. The main highlights have been supporting him with food preparation, his exercises and engaging in conversation with him. My dad has dementia so it has been reassuring to have this support in place.
My dad has adapted well to the carers, which is helpful. It is important that an accurate assessment of the visit is recorded. The care supervisor has been really helpful and supportive.

Reply from Michael Akinyemi, Registered Manager at Sterling Standard Care Group

Thank you so much, we are very happy that you have had a positive experience with us. The positive feedback will help us to continue to improve our service. Many thanks.


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Review of

Sterling Standard Care Group

from Therese M (Client) published on 5 October 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very satisfied with care given. Efficient and caring workers.

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Review of

Sterling Standard Care Group

from Aziza K (Daughter of Client) published on 4 October 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the carers are very good, efficient and patient. My mom is a very difficult person to deal with, but I haven't seen the carers get impatient or frustrated, this quality is what I appreciate. The coordinators also are very efficient and immediately resolve my problems. Definitely will recommend this
care provider.

Reply from Michael Akinyemi, Registered Manager at Sterling Standard Care Group

Thank you so much for your kind words and for taking the time to leave us such a positive review. We're thrilled to hear that you and your mom are satisfied with our care and that our team was able to provide you with excellent customer service.
At Sterling Standard Care Group, we're committed to delivering exceptional experiences to our customers, and your feedback fuels our motivation to keep doing just that.
Thanks again for choosing us.


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Review of

Sterling Standard Care Group

from S B (Daughter of Client) published on 11 September 2023

Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

The person sent out to care for my mum was completely out of her depth and unable to provide very basic care. It would be disrespectful to carers to give her this title. She was perfectly lovely but inadequate for the task she was sent to do. The agency was aware of the basic job remit and should not
have accepted it. This was a dangerous and unsafe situation for my parent. Disgraceful.

Reply from Michael Akinyemi, Registered Manager at Sterling Standard Care Group

We were commissioned to visit 3 times daily (1hr AM, 30min NOON, 30min PM) on 31st August 2023, on the same day, we contacted your sister who confirmed that she would be able to show our staff around and explained the detail of tasks required prior to the assessment being carried out. Our care staff attended as required and the task was carried out with the support of your sister. The care log explained the details of what was done and the care staff left with an understanding that everyone was happy at the end of the visit. Our care staff is very capable of providing basic care and tasks required (meal and medication) within the stipulated time of 30 minutes when she was with your mother. These tasks were carried out with the support of your sister showing care staff around as this was our first visit to your mum. We are very sorry that you feel she is inadequate for the task she was sent to do but we are not aware of any other tasks beyond these basic tasks which your sister showed our carer.


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Awards / Recognitions (0)

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Frequently Asked Questions about Sterling Standard Care Group Ltd

How many Agencies does Sterling Standard Care Group Ltd own?

Sterling Standard Care Group Ltd own 2 Agencies.

Which Sterling Standard Care Group Ltd Agencies have the highest review score?

Sterling Standard Care Group & Sterling Standard Care Group (Liverpool) has the highest review score.
Sterling Standard Care Group Ltd in London Sterling Standard Care Group Ltd in Merseyside

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Sterling Standard Care Group Ltd to verify any information. View our terms and conditions. Sterling Standard Care Group Ltd has a Basic Service – more info.