Home Care Provider Owned by Holy Spirit Care Group Ltd in Nottinghamshire

9.7 Group Review Score (the average from all locations with a review score)
  • Home Care Provider Owned by Holy Spirit Care Group Ltd in Nottinghamshire

Only the locations & reviews in Nottinghamshire for Holy Spirit Care Group Ltd are showing below.

View the details of all 2 locations (with 50 reviews) owned by Holy Spirit Care Group Ltd

Holy Spirit Care Group Ltd Locations in Nottinghamshire (1)

 

1 Home Care Provider owned by Holy Spirit Care Group Ltd in Nottinghamshire

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Holy Spirit Home Care Worksop

47 & 49 Retford Road, Worksop S80 2PU 

9.9 45 reviews
"Cannot thank you enough for the care that was given. All the staff gave my Dad fantastic care with so much care and compassion. They gave…"   Read all 45 reviews

Holy Spirit Home Care is an independent care provider. The aim is to provide person-centred care to elderly clients within their own home promoting independence, dignity and choices. The agency has staff to work around the client and can attend any… Read more about Holy Spirit Home Care Worksop

  • Care Provided
  • Live in Care
  • Older Person Care
  • Dementia

Holy Spirit Care Group Ltd Reviews in Nottinghamshire (45)

9.7
Holy Spirit Care Group Ltd has a Group Review Score of 9.7 (9.683) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Holy Spirit Care Group Ltd must have a Review Score.

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Review of

Holy Spirit Home Care Worksop

from Julie W (Daughter of Client) published on 17 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Cannot thank you enough for the care that was given. All the staff gave my Dad fantastic care with so much care and compassion. They gave my Mum and all the family care and support. Thank you so much.

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Review of

Holy Spirit Home Care Worksop

from Grace T (Wife of Client) published on 19 December 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Holy Spirit Home Care is an exceptional agency dedicated to providing compassionate, reliable, and professional care. Their team goes above and beyond to ensure the well-being of clients, tailoring their services to meet individual needs with precision and empathy.


In caring for my husband, they

have shown unwavering dedication, treating him with respect and kindness while ensuring his comfort and dignity. Their attention to detail is unmatched, from managing daily tasks seamlessly to responding promptly to his specific requirements. The caregivers interact wonderfully with our family and work collaboratively with his personal assistant, fostering a supportive and harmonious environment.


We are deeply grateful for their commitment, which has brought peace of mind to our family. Holy Spirit Home Care truly exemplifies excellence in home care services.


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Review of

Holy Spirit Home Care Worksop

from Amanda W (Daughter of Client) published on 6 November 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I would just like to say thank you to all the members of the team that looked after Dad and myself during the last few months of his life. Even though he would never admit it, Dad really looked forward to your visits. He enjoyed chatting and joking with you all. You are all kind, caring and professional
people. Without you, I could not have cared for Dad by myself at home and for that, I'm eternally grateful to you all.

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Review of

Holy Spirit Home Care Worksop

from Susan S (Wife of Client) published on 1 October 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Everyone who visited us and gave my husband care was efficient, friendly, approachable and competent. It made a great difference to us all as a family, and it was a comfort to my husband knowing that anyone who was allocated to attend, would be caring and compassionate. He still had his dry sense of
humour, and it was lovely that he could have some banter with the carers. They took a load of my mind and helped us through the final journey.

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Review of

Holy Spirit Home Care Worksop

from J Q (Son of Client) published on 31 May 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good.

Reply from Jacky Smith, Registered Manager at Holy Spirit Home Care Worksop

Thank you very much for your review. It is a pleasure to deliver the required care.


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Review of

Holy Spirit Home Care Worksop

from Joan W (Wife of Client) published on 30 May 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The carers are just what they say they are. They treat my husband with dignity and care, nothing is too much trouble.
My husband is quite ill, and they help in every way.
So pleased we have them coming to our home.
Wouldn't want to change a thing.
Thank you for being there.

Reply from Jacky Smith, Registered Manager at Holy Spirit Home Care Worksop

Thank you so much for your kind review. I will pass on your comments to your care team.


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Review of

Holy Spirit Home Care Worksop

from Catherine R (Daughter of Client) published on 14 May 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Holy Spirit go above and beyond in everything they do.
They are a caring organisation that always puts the customer first.
If there has ever been a problem it is dealt with immediately and we are updated accordingly.
I can honestly say myself and my family have a good relationship with this company.

Reply from Jacky Smith, Registered Manager at Holy Spirit Home Care Worksop

Thank you for your kind words, we strive to deliver outstanding care to our service users.


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Review of

Holy Spirit Home Care Worksop

from Devaline W (Daughter of Client) published on 15 November 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent service by professional caring people. Came on time, every time, even though we didn't need them every time because Mum was asleep. Very friendly towards Mum and had great knowledge with dealing with bedbound poorly elderly lady, wouldn't hesitate to recommend Holy Spirit to anyone.

Reply from Jacky Smith, Registered Manager at Holy Spirit Home Care Worksop

Thank you very much for your kind review. It was a pleasure to provide the required care.


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Review of

Holy Spirit Home Care Worksop

from L B (Daughter of Client) published on 9 August 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the carers who visited my dad during his final week showed him the utmost kindness and compassion. They seemed genuinely concerned about his well-being and comfort.

Reply from Jacky Smith, Registered Manager at Holy Spirit Home Care Worksop

Thank you for your Kind review, it was our pleasure to provide the required care.


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Review of

Holy Spirit Home Care Worksop

from William S (Son of Client) published on 17 July 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From the very first moment we met the staff from Holy Spirit Home Care, all the family felt at ease.
The extraordinary care shown by all the cares was exceptional.
Nothing was too much trouble for them.
I can not recommend Holy Spirit Home Care enough.
We will be forever grateful for everything
they did for our mother.

Reply from Jacky Smith, Registered Manager at Holy Spirit Home Care Worksop

Thank you very much for the kind review, It was a pleasure to provide the care required to FS.


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Review of

Holy Spirit Home Care Worksop

from Audrey R (Wife of Client) published on 23 May 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Received end of life care, very compassionate and understanding the requirements made family at ease and comfortable and cheerful.

Reply from Alex, Administrator at Holy Spirit Home Care Worksop

Thank you very much for your kind words. We will pass this on to the care workers involved.
Kindest regards.


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Review of

Holy Spirit Home Care Worksop

from J T (Daughter of Client) published on 14 May 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Holy Spirit Home Care provide an excellent service. The carers are always friendly, chatty and respectful with both my parents and they communicate well with me if they have any concerns. My parents are very pleased with the support they receive. The daily log book is always clearly updated, which helps
me keep track of my parents' welfare. As their carer, I also appreciate the communication I have with the office staff at Holy Spirit and I know that they are up-to-date and extremely professional.

Reply from Jacky Smith, Registered Manager at Holy Spirit Home Care Worksop

Thank you so much for your kind review. It is a pleasure to provide the care to your parents.


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Review of

Holy Spirit Home Care Worksop

from D B (Sister-in-law of Client) published on 4 May 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The carers who came to my brother-in-law were friendly, caring and respectful to him. Always came on into the room smiling, chatted to all the family not just to brother-in-law. They did what they had to do regarding care but was always talking about weather, their families. When leaving they always
made sure he and family members who would be coming later on to care for him. The staff in the office were also very good, found them helpful and understanding when he passed away peacefully. Having had experience of carers can truthfully say that these that my brother-in-law had were wonderful.

Reply from Jacky Smith, Registered Manager at Holy Spirit Home Care Worksop

Thank you very much for your kind review, we have passed your thanks onto the care workers involved.


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Review of

Holy Spirit Home Care Worksop

from Calvin D (Husband of Client) published on 4 May 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

After my wife came home, Holy Spirit Home Care have been a valuable asset in making my Misses comfortable after brain trauma, they provide excellent care. The carers and management do an excellent job to where I feel leaving her in their care when I have to go shopping and doing other general chores.

Reply from Jacky Smith, Registered Manager at Holy Spirit Home Care Worksop

Thank you so much for your kind review, so pleased you feel confident in leaving your wife in the care of our team. We will pass on your comments to her team of care workers.


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Review of

Holy Spirit Home Care Worksop

from C W (Mother of Client) published on 4 May 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the day they came through the door, they bonded with my son, looked after all his needs and gained his trust and mine. Cannot say enough to praise them, no task was too little or big, they made me feel at ease and him. I will never forget the professionalism that they did show throughout his care.

Reply from Jacky Smith, Registered Manager at Holy Spirit Home Care Worksop

Thank you so much for your kind review. It was our pleasure to provide the care required. Your kind comments have been passed onto the care team who provided the care.


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Review of

Holy Spirit Home Care Worksop

from V M (Relative of Client) published on 4 May 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Was very professional and went above and beyond their roles and also very kind to me and his Mum. Would definitely recommend.

Reply from Jacky Smith, Registered Manager at Holy Spirit Home Care Worksop

Thank you so much for your kind review. It was such a pleasure to provide the needed care. Your thanks has been passed onto his care team.


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Review of

Holy Spirit Home Care Worksop

from Edna W (Client) published on 3 April 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Some carers are more competent than others, but all are kind and I benefit from this service.

Reply from Alex, Administrator at Holy Spirit Home Care Worksop

Thank you Edna, we are proud of all our kind staff.
We noticed you only gave us 3 stars on value for money, please can you contact the office to discuss this further.
Kind regards
Alex


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Review of

Holy Spirit Home Care Worksop

from Julie M (Daughter of Client) published on 7 March 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff have been absolutely brilliant with my mum.
They are true professionals, providing care/interaction and friendship.
It is a worrying time putting someone you love into the hands of someone else. Holy Spirit Home Care have made it possible for my mum to stay in her own home and she is treated
with the utmost dignity and kindness.
Both mum and Dad have become very fond of the staff.
As a family, we are grateful to Holy Spirit.
Thank you.

Reply from Jacky Smith, Registered Manager at Holy Spirit Home Care Worksop

Hi Julie,
Thank you so much for your kind words. We have passed this on to a very grateful staff team.
Kindest regards.


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Review of

Holy Spirit Home Care Worksop

from Des B (Husband of Client) published on 7 March 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Carers are sympathetic, knowledgeable, efficient and caring.

Reply from Alex, Administrator at Holy Spirit Home Care Worksop

Thank you very much for your kind words, we are very proud of our staff and they think so much of your wife. We did however, notice that you have scored 3/5 stars on a few things, in order to improve our service we would hugely appreciate the reasoning behind these lower scores. Please contact us on 01909 489489 or alternatively, please drop us an email at info@holyspiritcaregroup.co.uk.
Kindest regards
Alex
Administrator
Holy Spirit Home Care


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Review of

Holy Spirit Home Care Worksop

from H A (Niece of Client) published on 29 November 2022

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

As I live away from Worksop I find Holy Spirit Home Care exceptional service above and beyond the normal care package they provide friendly caring staff. Today a staff member noticed the television was not working properly and they could have left, but instead made sure it was working correctly. Even
though this was not something they are expected to do but as a caring company they went above and beyond yet again. Always 5 Star service.

Reply from Alex Collins, Administrator at Holy Spirit Home Care Worksop

Thank you for your kind review, it is much appreciated.


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Awards / Recognitions (0)

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