Home Care Providers Owned by St@y Home Ltd

8.6 Group Review Score (the average from all locations with a review score)
  • Home Care Providers Owned by St@y Home Ltd

St@y Home Ltd Locations (2)

 

2 Home Care Providers owned by St@y Home Ltd

Sort by:
View on Map
Supreme Home Care

Marlborough House, 37 Prospect Hill, Redditch B97 4BS 

9.2 11 reviews
"Supreme Care are brilliant! They have listened to all my needs and accommodated them well. I have been able to build friendships with my…"   Read all 11 reviews

Supreme Care Redditch & Bromsgrove was established in 2011. They are registered with the Care Quality Commission (CQC) and provide services around Redditch, Bromsgrove, Alvechurch, Hopwood & Barnt Green area. Supreme Care is a care company run by… Read more about Supreme Home Care

  • Care Provided
  • Live in Care
  • Older Person Care
  • Dementia
Supreme Care Birmingham

991 Bristol Road, Birmingham B31 2QT 

8.0 1 review
  • Care Provided
  • Older Person Care
  • Dementia
Other Home Care Groups you may be interested in:
Alcedo Care Bury, Manchester
Alcedo Care
CHD Complex Care, Godalming
CHD Living Ltd

St@y Home Ltd Reviews (12)

8.6
St@y Home Ltd has a Group Review Score of 8.6 (8.600) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to St@y Home Ltd must have a Review Score.

Overall Experience

  • 8
  • 4
  • 0
  • 0
  • 0

Date Published

12
2
3
7
5
Review of

Supreme Care Birmingham

from J P (Niece of Client) published on 17 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I was struggling to look after my 95-year-old uncle in my own home. I spent a morning phoning several care providers. Supreme Care phoned back and came that same evening. A particular carer arrived and immediately struck up a conversation with my uncle. He was thorough, gentle, kind, and most of all
very professional. The carer showered or washed my uncle every evening and got him ready for bed, attaching his night bag to the catheter and giving him his medication.
Supreme Care was the best choice I made. The stress of looking after a frail elderly uncle was relieved. He was excellent and his support was immeasurable. I have absolutely no hesitation in recommending Supreme Care. Thank you to my uncle's carer.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of

Supreme Home Care

from Kathryn B (Client) published on 4 November 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Supreme Care are brilliant! They have listened to all my needs and accommodated them well. I have been able to build friendships with my regular carers and those I see less often too. There is nothing they wouldn't do to help me with daily living. I would be lost without their services.

Reply from A Thomas, Director at Supreme Home Care

Thank you for your time to complete a review for us. We are glad to hear that you are satisfied with our service.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of

Supreme Home Care

from A P (Daughter of Client) published on 9 April 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Supreme Care have professional staff who understand my mother’s needs and treat her with utmost respect and dignity whilst supporting her with her daily care.
The management is always keen for feedback and ensuring all my mother’s needs are met, at the same time, they provide guidance and advice with
new challenges as my mother’s dementia progresses. I recommend them and their services highly.

Reply from A Thomas, Director at Supreme Home Care

Hi, thank you for your time to provide us with a good review. We are glad to hear that you are happy with our service.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of

Supreme Home Care

from J M (Husband of Client) published on 7 August 2023

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The most important thing is that all the carers we have are good. They are capable, polite and friendly. The office administration is not so good. We get a weekly schedule listing the care times. But, probably for good reasons, there are always several changes. The problem is that we are rarely told
about them. For some reason the system notifies carers about changes, but doesn't notify users. This means that carers can turn up an hour or so earlier or later than expected. Also, communicating with the office staff is often very hit and miss.

Reply from A Thomas, Director at Supreme Home Care

Hi and thank you for your time to complete the review. We are aware about the communication gap between the management and clients when there is a change. We are working hard to improve that and are also in talk with the software company, seeking the option to send notifications with changes as that function is not currently available on the system. Sorry for the inconvenience. Once again, thank you for your kind words about our staff.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of

Supreme Home Care

from J S (Client) published on 3 August 2023

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I'm very pleased with the carers that are provided. I feel that the communication between the admin staff and clients could be improved, particularly in relation to resolving queries raised. However, much better than my previous service.

Reply from A Thomas, Director at Supreme Home Care

Thank you, glad to hear that you are satisfied with the service.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of

Supreme Home Care

from J J (Husband of Client) published on 31 July 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Supreme Home Care carers have looked after my disabled wife for many years. Without their care and support I do not know how I would have coped.
We have used two other care agencies since my wife’s original accident and Supreme are definitely the best we’ve had.
Keep up the good work Supreme!

Reply from A Thomas, Director at Supreme Home Care

Thank you John for submitting a lovely review. We are very happy to hear that you are happy with our staff and service.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of

Supreme Home Care

from Paula S (Friend of Client) published on 31 July 2023

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I have been using Supreme Care for a close family friend for over a year now. My friend has dementia and lives alone, as her dementia has progressed she has been needing extra support with daily routines and her medication. We have carers in twice a day, in the morning to give her her meds and prompt
her to wash and dress and give her breakfast, the evening call is to give her meds and make sure she’s eaten. Also, they take the time to sit and talk to her which is really important as she’s on her own. The carers that come round (male and female) are lovely, it’s nice to know that she is being well cared for and she loves their company.

Reply from A Thomas, Director at Supreme Home Care

Thank you Paula for taking the time to complete a review. We are glad to hear that you and your friend are happy with our service.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of

Supreme Home Care

from Jo S (Daughter of Client) published on 15 December 2022

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very impressed with the care my mum-in-law has received. She has been very poorly and infirm and the carers have ensured her comfort and dignity during a difficult time. All the carers have been concerned for her and genuinely care. Thank you.

Reply from A Thomas, Director at Supreme Home Care

thank you very much for your kind words. Glad to hear that you were happy with the care received from our team.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of

Supreme Home Care

from D K (Daughter of Client) published on 15 December 2022

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have used this care company for Mum's complicated care needs for a long time now. All of the carers, both male and female, are so kind, caring and gentle with Mum. We have used many well-known care companies over the years, and this one is definitely the best. They always go above and beyond and
genuinely do care. They're so wonderful. Mums' mental health and well-being have come on leaps and bounds. And we know she is in the safest hands while we are at work. They always keep us informed if there are any concerns with Mum, which puts our minds at ease. Thank you all for being so wonderful; we really appreciate all your help and care. Your all angels.

Reply from A Thomas, Director at Supreme Home Care

Thank you for your kind words. Staff are working very hard to meet the needs of our service users. Glad to hear you are happy with our service.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of

Supreme Home Care

from J S (Client) published on 5 July 2022

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been looked after by Supreme Home Care for the last few months. They have always been so professional, kind and very caring - we couldn't have coped without them. Mum really liked the ladies who came in to look after her, which was really reassuring for us as we all live a distance away. Thank
you for everything you have done for Mum.

Reply from A Thomas, Director at Supreme Home Care

Thank you for your kind words. Hope mum is doing good and settling well. Convey our regards to Mum.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of

Supreme Home Care

from J M (Daughter of Client) published on 26 November 2021

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My father has a carer visit once a day to give him his medication, and of course, for some much-needed company. All of the ladies have been very friendly and willing to help do anything that is needed. The staff I have encountered work hard and are very busy but get on and do a good job.

Reply from Aneesh Thomas, Director at Supreme Home Care

Thank you for your valid feedback. Much appreciated.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of

Supreme Home Care

from Hazel O (Client) published on 24 November 2021

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very pleased with the care I receive from all the carers. They are thorough and conscientious and will go the extra mile to make sure I am comfortable and my needs have been met. They are pleasant and friendly, however, early or late it is.

Reply from Aneesh Thomas, Director at Supreme Home Care

Thank you, Hazel, for your valid feedback; much appreciated and will pass the message on to our staff.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Awards / Recognitions (0)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Frequently Asked Questions about St@y Home Ltd

How many Agencies does St@y Home Ltd own?

St@y Home Ltd own 2 Agencies.

Which St@y Home Ltd Agencies have the highest review score?

Supreme Home Care & Supreme Care Birmingham have the highest review score.
St@y Home Ltd in West Midlands St@y Home Ltd in Worcestershire

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact St@y Home Ltd to verify any information. View our terms and conditions. St@y Home Ltd has a Basic Service – more info.