Home Care Providers Owned by BD - ACAH

8.8 Group Review Score (the average from all locations with a review score)
  • Home Care Providers Owned by BD - ACAH
BD-ACAH supports care home residents in friendly, compassionate care homes.

Care home residents receive the support they need in a welcoming, social   home.

Trained staff give people the care they need with dignity and respect.

BD - ACAH Locations (2)

 

2 Home Care Providers owned by BD - ACAH

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Affordable Care At Home Ltd

Unit 1 Road Six, Winsford Industrial Estate, Winsford CW7 3QF 

9.0 3 reviews
"My Dad has been using Affordable Care at Home for several months now and we are both very happy with the service they provide. They keep a…"   Read all 3 reviews

Affordable Care at Home is a culturally responsive care provider offering personalised services to meet the unique needs of each client. Based in Winsford and Marlow, they specialise in live-in care, emergency care, and tailored domiciliary care… Read more about Affordable Care At Home Ltd

  • Care Provided
  • Live in Care
  • Older Person Care
  • Dementia
Brighter Dawn Ltd

156 Great Charles Street, Queensway, Birmingham B3 3HN 

8.5 2 reviews
"Carers have been consistent after the first week. The carers are professional, friendly, helpful and willing to accommodate my father's…"   Read all 2 reviews

Looking for top-quality domiciliary care? Look no further! Brighter Dawn is a CQC-regulated provider that prioritises culturally responsive care in all of its services. The organisation recognises that each service user comes from a unique background,… Read more about Brighter Dawn Ltd

  • Care Provided
  • Live in Care
  • Older Person Care
  • Dementia

BD - ACAH Reviews (5)

8.8
BD - ACAH has a Group Review Score of 8.8 (8.750) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to BD - ACAH must have a Review Score.

Overall Experience

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Review of

Brighter Dawn Ltd

from S D (Daughter of Client) published on 28 October 2024
Overall Experience  Overall Experience 5.0 out of 5

Carers have been consistent after the first week. The carers are professional, friendly, helpful and willing to accommodate my father's needs. They let you know when medication is low and creams running low. They communicate well with my dad who has dementia.

Reply from Nikita McFarlane, Registered Manager at Brighter Dawn Ltd

Thank you for your kind words and for sharing your experience. We're delighted to hear that our team's dedication and attention have made a positive impact on your father's well-being. Supporting him with compassion, professionalism and personalised care is at the heart of what we do and we're grateful for the trust your family has placed in us. If there's anything more we can do to support your family, please feel free to reach out.


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Review of

Brighter Dawn Ltd

from I A (Granddaughter of Client) published on 25 October 2024
Overall Experience  Overall Experience 5.0 out of 5

I am incredibly grateful for the exceptional home care service provided to my grandfather. The team displayed remarkable professionalism, compassion and dedication, making a significant difference in his daily life. They were attentive to his needs, respectful and went above and beyond to ensure his
comfort and well-being. Their kindness and expertise have truly enhanced his quality of life. I highly recommend their services to anyone seeking reliable and heartfelt care for their loved ones. Dealt with the manager who was very helpful and informative, she answered any questions my family had and has been absolutely fantastic. Cannot recommend this company enough. Thank you so much!

Reply from Nikita McFarlane, Registered Manager at Brighter Dawn Ltd

Thank you so much for your heartfelt review. We are truly touched by your kind words and are thrilled to hear that our team has made a positive difference in your grandfather's daily life. Providing compassionate, attentive care is at the core of what we do and it's wonderful to know that it has enhanced his quality of life. It is a pleasure working closely with you and your family and we're delighted that our manager was able to provide the support and answers you needed. Your recommendation means the world to us and we're grateful for the trust you've placed in our team. Thank you again for sharing your experience.


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Review of

Affordable Care At Home Ltd

from Phil A (Son of Client) published on 18 October 2024
Overall Experience  Overall Experience 5.0 out of 5

My Dad has been using Affordable Care at Home for several months now and we are both very happy with the service they provide. They keep a detailed record of each day's events and are good at keeping in touch. They are proactive at raising and addressing any concerns that arise, but likewise, respond
to queries and are happy to adapt to changing needs.
Overall, Affordable Care At Home has provided a reliable, professional and helpful service with good communication.

Reply from Shanice Campbell, Registered Manager at Affordable Care At Home Ltd

Dear Phil, thank you so much for your kind words and feedback about Affordable Care at Home. We're thrilled to hear that both you and your dad are happy with the service and we truly appreciate your recognition of our team's efforts. It's always our goal to provide a high level of communication and adaptability to meet changing needs and your satisfaction means a lot to us. Please feel free to reach out at any time if there's anything further we can assist with.


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Review of

Affordable Care At Home Ltd

from Sarah E (Daughter of Client) published on 2 October 2024
Overall Experience  Overall Experience 5.0 out of 5

Our dad's previous care agency had left us without care and after already meeting with Affordable Care at Home, we contacted them to explain our situation. They immediately organised all the paperwork and 2 new male carers to start the following week. In that week, we received all the paperwork to sign
and copies for us, several calls to keep us updated and were on the other end of the phone if we had questions. The 2 new carers came to meet Dad and both shadowed each other for 3 days. Dad has advanced dementia and the agency matched both carers with Dad and his needs amazingly. Dad has settled really well with both carers.
We were a little nervous after our experience with the previous care agency but everyone we have spoken to has put our minds at ease. We are definitely happy and very pleased.

Reply from Shanice Campbell, Registered Manager at Affordable Care At Home Ltd

Thank you so much for your detailed and thoughtful review. We're delighted to hear that your dad has settled in well with the new carers, and were glad to have been able to provide you with peace of mind after your previous experience. It's great to know our team matched the carers so well to your dad's needs, and that the communication throughout the process helped ease your concerns. We're committed to continuing to provide the highest quality care and support for your family.


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Review of

Affordable Care At Home Ltd

from Julia W (Daughter of Client) published on 2 October 2024
Overall Experience  Overall Experience 5.0 out of 5

Affordable Care At Home has been very professional and helpful in finding two male carers that we urgently needed for our dad who has advanced dementia.
The communication from them has been excellent and Dad has settled really well with his new carers.
We feel at ease knowing Dad is being well looked
after.

Reply from Shanice Campbell, Registered Manager at Affordable Care At Home Ltd

Thank you so much for your kind review. We're really pleased to hear that your dad has settled in well with his new carers and that our communication throughout the process has provided reassurance. It's always our aim to match the right carers to our client's needs, and we're glad that this has brought peace of mind to you and your family. We will continue to ensure that your dad receives the highest standard of care and support.


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Awards / Recognitions (0)

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Frequently Asked Questions about BD - ACAH

How many Agencies does BD - ACAH own?

BD - ACAH own 2 Agencies.

Which BD - ACAH Agencies have the highest review score?

Affordable Care At Home Ltd & Brighter Dawn Ltd have the highest review score.