Home Care Providers Owned by Angels Healthcare Ltd

  • Home Care Providers Owned by Angels Healthcare Ltd
Angels Healthcare Ltd in Birmingham cares for people in their own homes in Solihull and Warwickshire.

Home care services include personal care (such as help with showering, going to the toilet and getting out of bed), as well as preparing meals, complex care support and assistance attending medical/social appointments etc.

Angels Healthcare Ltd Locations (2)

 

2 Home Care Providers owned by Angels Healthcare Ltd

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Angels Healthcare Birmingham

Enterprise Centre, 1 Hedingham Grove, Chelmsley Wood, Birmingham B37 7TP 

9.1 16 reviews
"Cannot fault the care team involved in my father's care. They are professional, trustworthy, and so very caring. They treat my father with…"   Read all 16 reviews

Angels Healthcare is a provider of quality care services, reaching out to those members of the community who need extra assistance in order to enable them to remain independent whilst enjoying the comfort and privacy of their own homes. Starting in… Read more about Angels Healthcare Birmingham

Angels Healthcare Tyne & Wear

Kymel House, Boker Lane, East Boldon NE36 0RY 

Angels Healthcare Tyne & Wear provides quality care and support in people 's own homes. Home care includes personal care (such as assistance showering, going to the toilet etc), help with daily chores such as preparing meals, shopping, complex care… Read more about Angels Healthcare Tyne & Wear

  • Care Provided
  • Older Person Care
  • Dementia

Angels Healthcare Ltd Reviews (16)

Reviews Posted for members of Angels Healthcare Ltd

Overall Experience

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Review of

Angels Healthcare Birmingham

from Kerry G (Daughter of Client) published on 19 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Cannot fault the care team involved in my father's care. They are professional, trustworthy, and so very caring. They treat my father with the utmost respect, compassion, and always place his dignity as their main priority. It's so comforting to know that my father is safe and completely taken care
of. An outstanding team.

Reply from Alison Leek, Manager at Angels Healthcare Birmingham

Thank you so much for this review. We are so happy to hear that we meet your expectations in the delivery of your dads care .


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Review of

Angels Healthcare Birmingham

from Shirley B (Wife of Client) published on 7 October 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We have a good team of care providers and are very happy with what they do. We get on with every one of the team and would like to thank them all for the good job they do.

Reply from Alison Leek, Manager at Angels Healthcare Birmingham

Thank you for the review, we appreciate your feedback and we are happy to hear that you get on with the team. Thank you.


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Review of

Angels Healthcare Birmingham

from Sheila B (Client) published on 7 October 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I find them very helpful and I'm happy with them all.

Reply from Alison Leek, Manager at Angels Healthcare Birmingham

Thank you for the review, we appreciate the feedback and we are glad you are happy with the service we provide. Thank you.


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Review of

Angels Healthcare Birmingham

from Lynette W (Daughter of Client) published on 2 October 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are very happy with Mum's care. The girls are all very good with Mum and treat her with kindness. It is reassuring to us that we know she is being well looked after when we are not home. We couldn't cope without Angels Healthcare.

Reply from Alison Leek, Manager at Angels Healthcare Birmingham

Thank you for a lovely review, it's good to hear that you are happy with the care agency and care staff.


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Review of

Angels Healthcare Birmingham

from Dennis F (Husband of Client) published on 2 October 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy with the care we received, plus the happy carers who are always pleasant.

Reply from Alison Leek, Manager at Angels Healthcare Birmingham

Thank you for a lovely review its a pleasure looking after you wife.


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Review of

Angels Healthcare Birmingham

from L B (Daughter of Client) published on 12 June 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I had a lovely young lady visit my mom last week and she went above and beyond for her even with the smallest tasks, my mom felt so comfortable as she hasn't had carers for very long so was very unsettled for a while, this young lady has left her with so much confidence in carers especially at a young
age she was very professional and sympathetic and had great intelligence and advice as to what would be best for my mom.
Brilliant company and brilliant carers.

Reply from Alison Leek, Manager at Angels Healthcare Birmingham

Thank you for a lovely review. We are over the moon that you are happy with the care and support that you receive from Angels.


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Review of

Angels Healthcare Birmingham

from Coleen W (Client) published on 15 February 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Carers are always polite, cheerful, helpful and respectful.

Reply from Alison Leek, Manager at Angels Healthcare Birmingham

Thank you for your review. We are pleased that you are happy with our carers.


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Review of

Angels Healthcare Birmingham

from C S (Husband of Client) published on 28 April 2023

Submitted via Website • Report

Overall Experience  Overall Experience 2.0 out of 5

The carers are good and provide good care and conversations, but the management is non-caring and non-cooperative. They don't like to discuss queries. They have no commitment to well-being, sympathy, empathy, compassion, understanding, or communication skills, and do not seem to understand two-way conversations
to resolve queries/issues you may have.

Reply from Jill Church, Owner at Angels Healthcare Birmingham

In over 20 years of business, we have only given notice to 3 clients. We never take such a decision lightly nor without prior discussions with the client.
Unfortunately despite this, we as a company have made the decision to cancel your care with 4 weeks' notice which gives you the time to find an alternative agency which you haven’t used previously.


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Review of

Angels Healthcare Birmingham

from Brian R (Client) assisted by family/friend published on 27 June 2022

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Carers have been very friendly towards us and shown dignity with approach. We look forward to their visits and conversation.

Reply from Alison Leek, Manager at Angels Healthcare Birmingham

Thank you for your feedback we appreciate your kind comments.


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Review of

Angels Healthcare Birmingham

from A B (Daughter of Client) published on 14 June 2022

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I like the continuity the Angels bring to my mum. Every Angel is polite and caring. They follow the same work ethos. Angels work in harmony with each other. Thank you.

Reply from Alison Leek, Manager at Angels Healthcare Birmingham

Thank you for such a nice review, we will ensure all the girls are informed.


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Review of

Angels Healthcare Birmingham

from Kathryn W (Daughter of Client) published on 10 February 2022

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Extremely pleased with the level of care provided to my mom. My parents had reservations about carers but Angels Healthcare are excellent - professional and friendly.

Reply from Alison Leek, Manager at Angels Healthcare Birmingham

Thank you so much for your review, we appreciate your comments, I will let our team know.


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Review of

Angels Healthcare Birmingham

from Elizabeth D (Daughter of Client) published on 10 February 2022

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My Mum has had excellent care. Whenever I have had reason to contact Angels Healthcare they have always been helpful and dealt with any problems or queries straight away. I always do the teatime call and do my Mum a cooked dinner and on the very rare occasion when I haven't been able to do it, but can
do lunch instead, they have been happy to do a soup, which is good to know that I can.

Reply from Alison Leek, Manager at Angels Healthcare Birmingham

Thank you very much for your review, we appreciate your support.


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Review of

Angels Healthcare Birmingham

from James E (Brother of Client) published on 28 January 2022

Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

The company was at one time one of the best around. But lately not so much. Carers not turning up for wake-up calls. Yet nothing ever seems to change. This has happened on a number of occasions.

Reply from Alison Leek, Manager at Angels Healthcare Birmingham

Hi, sorry to hear and just learning about this issue. Have you spoken to a member of our team regarding your concerns that you have raised in this review as I can assure you we will take this very seriously? I will arrange for this to be addressed and someone to make contact with you today. Thanks.


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Review of

Angels Healthcare Birmingham

from William G (Son-in-law of Client) published on 22 April 2021

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The Angels cared for my mother-in-law for a year before she died at home and provided excellent support for my father-in-law during this time. After her death, when my father-in-law's health began to deteriorate, we had no hesitation in asking for their help once again. As individuals and a team, they
are caring, compassionate and very professional. They not only fulfil their routine duties excellently but are also flexible, responding to changing needs or challenging circumstances as they happen. As a family living at a distance, we particularly value, in agreement with my father-in-law, their communications with us, their quickness to alert us to any concerns or developments which enables us to respond in a timely manner ourselves. We could not be more grateful or appreciative of their support.

Reply from Alison Leek, Manager at Angels Healthcare Birmingham

Thank you for such a lovely review. We are so pleased that you and your family were happy with our service. We always aim to provide the best quality of care we can. Again, thank you and we wish you all well and stay safe.


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Review of

Angels Healthcare Birmingham

from Dawn B (Daughter of Client) published on 17 March 2021

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Angels Healthcare helped to look after my mother last year when she was sent out of hospital at end of life. The care that my mother received from Angels was just brilliant, they supported us all as a family, not just my mother. The carers are very passionate and dedicated to their job. We could not
have asked for better.

Reply from Alison Leek, Manager at Angels Healthcare Birmingham

Thank you very much for your kind comments we are overwhelmed with this review. Thank you.


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Review of

Angels Healthcare Birmingham

from Julie A (Mother of Client) published on 16 March 2021

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Angels Healthcare are a professional, caring health care provider who have been attending to my son's needs for a number of years. First-class staff who are thoughtful and caring. They have always been obliging even in emergencies outside of specific call times. The staff who attend my son are always
pleasant and brighten up his day. The same carers are allocated to my son so that it becomes a more personal service rather than just a job. A rapport is built up between client and staff which makes the client more at ease about having to have care staff call. My son and I are so grateful for not only the care that they offer but for the mental health side of things. It can be pretty lonely on your own all day and the staff at Angels certainly keep him in good spirits! All in all an all-round professional, caring company providing an excellent service!

Reply from Alison Leek, Manager at Angels Healthcare Birmingham

Thank you very much for your kind comments. Here at Angels, we are always happy to help and do our best to meet the individual's needs. We are extremely overwhelmed with this review, thank you.


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Awards / Recognitions (0)

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Frequently Asked Questions about Angels Healthcare Ltd

How many Agencies does Angels Healthcare Ltd own?

Angels Healthcare Ltd own 2 Agencies.

Which Angels Healthcare Ltd Agencies have the highest review score?

Angels Healthcare Birmingham & Angels Healthcare Tyne & Wear has the highest review score.
Angels Healthcare Ltd in Tyne & Wear Angels Healthcare Ltd in West Midlands

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