Home Care Provider Owned by Ethica Services Ltd in Hertfordshire

  • Home Care Provider Owned by Ethica Services Ltd in Hertfordshire

Only the locations & reviews in Hertfordshire for Ethica Services Ltd are showing below.

View the details of all 2 locations (with 8 reviews) owned by Ethica Services Ltd

Ethica Services Ltd Locations in Hertfordshire (1)

 

1 Home Care Provider owned by Ethica Services Ltd in Hertfordshire

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Ethica Care Hemel Hempstead and St Albans

Unit 3, Amberside House, Wood Lane, Hemel Hempstead HP2 4TP 

8.8 8 reviews
"Ethica are the third agency we have had and they are the best by far. The carers are hard-working and respectful and the office team listen…"   Read all 8 reviews

Ethica Care Hemel Hempstead and St Albans offers home care services in the local area. Home care services include personal care such as help showering, support for physical disabilities, learning disabilities, dementia care, complex care needs,… Read more about Ethica Care Hemel Hempstead and St Albans

  • Care Provided
  • Live in Care
  • Older Person Care
  • Dementia

Ethica Services Ltd Reviews in Hertfordshire (8)

Reviews Posted for members of Ethica Services Ltd

Overall Experience

  • 3
  • 4
  • 0
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  • 1

Date Published

8
4
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Review of

Ethica Care Hemel Hempstead and St Albans

from H M (Mother of Client) published on 7 November 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Both my son (client) and I (his mother and carer) are very satisfied with the service we received. All the carers are pleasant, seem competent and are understanding to my son's needs. He has learning disability as well as physical.

Reply from Eleni Demetriou, Registered Manager at Ethica Care Hemel Hempstead and St Albans

Thank you for your feedback, I will make sure this is passed onto the team.


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Value for Money

Review of

Ethica Care Hemel Hempstead and St Albans

from D C (Client) published on 1 November 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am happy with service. Very reliable.

Reply from Eleni Demetriou, Registered Manager at Ethica Care Hemel Hempstead and St Albans

Thank you for your feedback, I will ensure this is passed onto the team.


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Value for Money

Review of

Ethica Care Hemel Hempstead and St Albans

from Terry T (Husband of Client) published on 23 October 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Some carers have been good, some better than others, it's easy to see the ones with less experience, all have treated us both with respect. Furnishing in the house is not very well respected, should always wipe feet when entering the house and in inclement weather, should always wear feet covers and
should not put equipment on the settee or chairs in case of spillage. In most cases arrive on time.

Reply from Eleni Demetriou, Registered Manager at Ethica Care Hemel Hempstead and St Albans

Thank you for your feedback. I will ensure this is passed onto the relevant staff members.


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Value for Money

Review of

Ethica Care Hemel Hempstead and St Albans

from K M (Client) published on 2 October 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Carers are really good and considerate.

Reply from Eleni Demetriou, Registered Manager at Ethica Care Hemel Hempstead and St Albans

Thank you for your review, I will pass this on to the team.


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Value for Money

Review of

Ethica Care Hemel Hempstead and St Albans

from A W (Mother of Client) published on 20 September 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Ethica are the third agency we have had and they are the best by far. The carers are hard-working and respectful and the office team listen to your needs and work hard to meet them.

Reply from Eleni Demetriou, Registered Manager at Ethica Care Hemel Hempstead and St Albans

Thank you for your feedback. I will ensure this is passed onto the carers and the team.


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Treated with Dignity

Value for Money

Review of

Ethica Care Hemel Hempstead and St Albans

from Z M (Client) published on 18 September 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My regular carer was away and the replacement was the same lady for both my weekday visits. Thank you.

Reply from Eleni Demetriou, Registered Manager at Ethica Care Hemel Hempstead and St Albans

Thank you for your feedback. I will certainly pass this along to the team.


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Value for Money

Review of

Ethica Care Hemel Hempstead and St Albans

from R B (Client) assisted by family/friend published on 28 August 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am writing this review on behalf of my husband's provider Ethical Care who are very professional in what they do. The carers have become part of our family. The carers can't do enough for my husband.

Reply from Eleni Demetriou, Registered Manager at Ethica Care Hemel Hempstead and St Albans

Thank you for your positive feedback, we will certainly pass this on to the care workers.


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Review of

Ethica Care Hemel Hempstead and St Albans

from Jody M (Client) published on 12 August 2024

Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

You were more than aware of the carer refusing to leave as it was reported to safeguarding and I was being repeatedly called by your office and made to feel intimidated into dropping the safeguarding concern and as you were saying the staff stayed for the whole call is rubbish, and can be proven with
CCTV from my brother's address at the other end of Hemel, proving the main carer was spending the whole call at his house have barbecues in his back garden, so again more lies.

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Awards / Recognitions (0)

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