Home Care Providers Owned by Caring@Home Ltd

Reply from Janet Boateng, Director at Caring@Home Swindon

Thank you so much for your heartfelt review. We are truly touched by your kind words and incredibly grateful for the trust you've placed in us to care for your grandmother. Your recognition of our carers' professionalism, attentiveness, and positive attitude especially during challenging times is deeply appreciated and will certainly be shared with the team. Thank you again for your trust and for taking the time to share your experience.

Reply from Janet Boateng, Director at Caring@Home Swindon

Thank you so much for your kind words and heartfelt feedback. We're truly delighted to hear that your mum feels comfortable, cared for, and surrounded by gentle, compassionate people. It's our goal to provide not just care, but genuine warmth and kindness to every individual we support. Knowing that you feel at ease when leaving your mum in our care means so much to us. We understand the trust it takes to place a loved one in someone else's hands, and we're honoured to have earned that trust. Thank you again for taking the time to share your experience - it means a lot to our team.

Reply from Janet Boateng, Director at Caring@Home Swindon

Thank you for taking the time to share such heartfelt feedback about your experience with our team. It truly means a lot to us that we were able to provide care and support that left such a positive impression on you and your mother. We are deeply sorry to hear about the distress caused by the transition to new arrangements. Please know that our commitment to providing exceptional care for all our clients and families remains at the core of what we do. Your comments will be shared with the team, to recognise their dedication and professionalism, which clearly had such a meaningful impact. We value your trust and understanding and would be happy to assist in any way possible. Wishing you and your mother all the best.

Reply from Janet Boateng, Director at Caring@Home Swindon

Thank you so much for your heartfelt review. We are truly touched by your kind words and are grateful for the opportunity to care for you. Your appreciation of our carers means the world to us, and we will be sure to pass your lovely feedback along to them. Providing compassionate care is at the heart of what we do, and we're glad to know that we've been able to support you. We're also pleased that our communication has given you peace of mind-keeping you informed and updated is a key part of our commitment to quality care. Thank you once again for your feedback.

Reply from Janet Boateng, Director at Caring@Home Swindon

It's truly heart-warming to hear about the exceptional care and support provided by our team for your father-in-law. It's evident that we prioritize the well-being of your father-in-law and your family, going above and beyond to ensure his comfort and safety. Once again, thank you for your valuable feedback and I am so pleased we were able to make a positive difference to your father-in-law's well-being.

Reply from Janet Boateng, Director at Caring@Home Swindon

Thank you very much for your kind words, these will be passed on to the carer and office team. It is a pleasure to provide support to your husband.

Reply from Janet Boateng, Director at Caring@Home Swindon

Thank you for your very kind words. It has been a genuine pleasure supporting your mother's partner.

Reply from Janet Boateng, Director at Caring@Home Swindon

Thank you for your kind review. The carer finds your mother very friendly and lovely. I am so glad she is enjoying the care too. I will pass this review to the manager and the carer.

Reply from Janet Boateng, Director at Caring@Home Swindon

Thank you very much for your kind review, it is a pleasure to care for your dad, I will pass this on to the carer and the team.