April Complete Care Solutions Ltd

14 Hendre Road, Pencoed, Bridgend CF35 5NW
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9.1 4 Reviews
  • April Complete Care Solutions Ltd, Bridgend
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Home Care Providers belonging to Right at Home (Bridgend and Vale of Glamorgan)
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9.9
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Care Provided by April Complete Care Solutions Ltd

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Transportation Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Home Care for Children
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • April Complete Care Solutions Ltd
  • Person in charge
  • Sara Phillips (Office Manager)

Funding & Fees Guide for April Complete Care Solutions Ltd

  • Prices

  • Calls from £15/call, or £29.92/hr.

  • Prices correct as of April 2025. Bank Holidays are more.
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April Complete Care Solutions Ltd Reviews (4)

9.1

April Complete Care Solutions Ltd has a Review Score of 9.1 (9.125) out of 10, based on 4 reviews in the last 2 years. Over all time April Complete Care Solutions Ltd has 4 reviews.

Overall Experience

  • 4
  • 0
  • 0
  • 0
  • 0

Date Published

4
4
4
4
0

Review from R P (Client) published on 19 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have good experiences with April Care. They provide me with suitable carers and are always available for discussion.
I have been a client for over 10 years and although there have been many staff changes over this time, I have maintained a good overall service.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from S B (Daughter of Client) published on 11 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our family have used the services of April Care for a year and cannot thank the carers and office staff enough for the care and consideration shown to our mother. In addition the prompt attention to any concerns that arise during the visits are promptly dealt with by a telephone call. Nothing is too
much trouble for them when changes are needed to be made.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Neil F (Client) published on 10 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Have managed to change my care needs at short notice due to a short term illness. Always kept me informed of changes, easy staff to get on with. Easy to make changes when needed. Very supportive company, and staff.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from David P (Son of Client) published on 10 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

April care provide respite cover and regular home visits associated with my mother's health requirements. The ladies who attended to my mothers needs are always kind, considerate and very professional in carrying out their duties.
Also, whenever I have had a need to speak to the management team they
have always been helpful, supportive and quickly address any issues, where possible.
In conclusion, I don't usually respond to surveys, however, in this instance I feel obliged to give a 5 star rating. I would highly recommend April complete care solutions. Thank you.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 9.1 (9.125)

Overview of Review Score

The Review Score of 9.1 (9.125) out of 10 for April Complete Care Solutions Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 4 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.3 out of 5 from 4 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.875 for April Complete Care Solutions Ltd is calculated as follows: ( (21 Excellents x 5) + (3 Goods x 4) ) ÷ 24 Ratings = 4.875

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for April Complete Care Solutions Ltd is based on 4 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 = 4.25

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.

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Awards / Recognitions (0)

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Frequently Asked Questions about April Complete Care Solutions Ltd

What Type of Services does April Complete Care Solutions Ltd offer?

April Complete Care Solutions Ltd offers Home Care.

How many Carers does April Complete Care Solutions Ltd employ?

April Complete Care Solutions Ltd employs 40 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact April Complete Care Solutions Ltd to verify any information. View our terms and conditions. April Complete Care Solutions Ltd has a Basic Service – more info.