Bluebird Care Barnet

149 Hale Lane, Edgware HA8 9QW
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9.6 21 Reviews
  • Bluebird Care Barnet, Edgware
The team at Bluebird Care Barnet are dedicated to providing a versatile range of care packages within your own home. They pride themselves on working with you to ensure the care and support they offer is tailored to your individual needs and circumstances.
They employ a team of compassionate care assistants who are trained to ensure they have the knowledge and skills required to make a difference to the lives of those they care for and support.
Bluebird Care Barnet operates across the Borough of Barnet including Golder’s Green, Hendon, Finchley, Edgeware and Mill Hill. It is a successful brand, highly regarded within the care sector.

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Care Provided by Bluebird Care Barnet

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Alcohol Dependence (past or present)
  • Call in Service
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Transportation Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Person in charge
  • Larry Berkowitz (Director)

Funding & Fees Guide for Bluebird Care Barnet

  • Prices

  • £21.44 - £31.50 per hour (excluding bank holidays)

Bluebird Care Barnet Reviews (21)

Total of 21, showing 1-20
9.6

Bluebird Care Barnet has a Review Score of 9.6 (9.587) out of 10, based on 8 reviews in the last 2 years. Over all time Bluebird Care Barnet has 21 reviews.

Overall Experience

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  • 8
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Date Published

21
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13

Review from A T (Daughter of Client) published on 17 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I recently made use of Bluebird care for my 97 year old mother. Although I only need an hour a day, the carer was warm and kind. I cannot comment on what other services are provided as the need was more for companionship. The office staff are professional and capable. I am grateful for their help.

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Review from Nina L (Client) published on 6 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am delighted with the help I have been given by the carers since I came out of hospital. They are both so kind and are only too pleased to help in any way. Thank you for providing me with this extra help to get me back to living a normal life again. I will most certainly use Bluebird Care if I need
any help in the future.

Reply from Angela Cazac, Registered Care Manager at Bluebird Care Barnet

Thank you so much for writing this review and for your kind comments. We are delighted to learn you are so happy with the service.


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Review from Neil B (Client) published on 4 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy. The care I get is brilliant.

Reply from Angela Cazac, Registered Care Manager at Bluebird Care Barnet

We very much appreciate you taking the time to write this review. Thank you for your positive feedback.


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Review from A N (Client) published on 27 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This has been a great experience thanks to a member of staff, in particular, who was so professional and friendly and made the whole process very smooth. My carer was more than I asked for, so helpful, polite and friendly. Thanks all.

Reply from Debi O'Sullivan, Operations Manager at Bluebird Care Barnet

Thank you for this wonderful review. We are delighted to hear you have been so happy with the service. I will pass your feedback on to the team.


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Review from D J (Niece of Client) published on 16 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care my aunt has received has ben consistently good. I've had excellent communication with the carer and the office staff which has been invaluable. Bluebird Care has always listened to any concerns or thoughts I've wanted to discuss and has always been very supportive.

Reply from Becky Edenborough, Digital Marketing Manager at Bluebird Care Barnet

We very much appreciate you taking the time to write this review. Thank you for your positive feedback. We are delighted to hear you are happy with your aunt's care and your communications with the office. I will share your comments with the team.


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Review from R W (Daughter of Client) published on 9 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

One member of staff in particular is obliging and never declines a request. Very dedicated to her role and has made a positive difference to my parents and my lives. Also appreciate their honest yet diplomatic approach in resolving initial teething problems. Bluebird has been very understanding of my
parent's needs and accommodating by having a meeting at the hospital. Thank you.

Reply from Debi O'Sullivan, Operations Manager at Bluebird Care Barnet

Thank you very much for taking the time to write such a positive review. We are delighted to learn you are so happy with the service. I will pass on your feedback to the team


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Review from K G (Mother of Client) published on 9 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have only positive feedback to give for Bluebird Care.
They are extremely easy to deal with, from reception to carers. All the staff have my son's and family's needs at the forefront of what they provide.
They are friendly, very caring and extremely professional.

Reply from Debi O'Sullivan, Operations Manager at Bluebird Care Barnet

Thank you for your positive review. We are delighted that you are happy with our service. I will pass on your feedback to our team.


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Review from G B (Daughter of Client) published on 30 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent support and care, interact with my mother and willing to do anything.

Reply from Debi O'Sullivan, Operations Manager at Bluebird Care Barnet

Thank you so much for this positive review. We are delighted to read you are happy with the care your mother is receiving. I will pass on your feedback to the team.


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Review from B G (Friend of Client) published on 18 July 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I first heard positive things about Bluebird when it was recommended as a potential purchaser to a Disability Agency of which I was a trustee. Since then, Bluebird has looked after the mother of a close friend, a friend for whom I am now the executor, and my old nanny, now 98 years old. I cannot speak
highly enough of the charm, kindness and complete professionalism of the nursing staff that so efficiently and regularly (three times a day) visit my home.

Reply from Debi O'Sullivan, Operations Manager at Bluebird Care Barnet

Thank you so much for taking the time to write this review; we are very grateful. We are delighted to hear how satisfied you are with our services, and I will enjoy passing on your wonderful comments to our team.


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Review from Haider O (Husband of Client) published on 24 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Everyone was helpful and understanding. The carers were good.

Reply from Debi O'Sullivan, Operations Manager at Bluebird Care Barnet

Thank you for taking the time to write this review for us. We are delighted to learn you are happy with our service. I will pass your positive feedback on to our team.


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Review from P C (Client) published on 10 February 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Each carer is different but all very caring and helpful.

Reply from Debi O'Sullivan, Operations Manager at Bluebird Care Barnet

Thank you for taking the time to send your feedback, it is very much appreciated and will be passed on to the care team.


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Review from S H (Client) published on 1 November 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very helpful, kind, caring happy person. Nothing is too much trouble so kind when washing me.

Reply from Debi O'Sullivan, Operations Manager at Bluebird Care Barnet

Thank you so much for writing this review and for your kind comments. I will pass your feedback on to our care team.


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Review from S P (Granddaughter of Client) published on 1 November 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Friendly staff, gentle with care and polite with the family. Checks and provides options to patient.

Reply from Debi O'Sullivan, Operations Manager at Bluebird Care Barnet

Thank you for writing this review, we do appreciate it. I will pass on your kind comments to our care team.


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Review from P A (Mother of Client) published on 16 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have been using Bluebird Care for a few years now, and I must say, their services have been extremely good. They have provided me with very good carers. The carers are well presented and very helpful and efficient. Any problems have been solved quickly and effectively by a phone call. I would recommend
this company to my friends and family, and I would never change them for any other companies.

Reply from Debi O'Sullivan, Operations Manager at Bluebird Care Barnet

Thank you so much for your positive feedback. I will pass your feedback to the staff team.


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Review from B B (Niece of Client) published on 16 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I visit my aunt at least once a month for several days. I use the agency as opposed to private carers because I need to guarantee 24/7 cover for my aunt. Whenever the has been a difficulty providing this the agency has been able to cover it. The care supervisor is easily contacted and acts promptly.
Including my aunt in day to day, activities would be beneficial but carers like to give care and tend to do it all themselves.

Reply from Debi O'Sullivan, Operations Manager at Bluebird Care Barnet

Thank you so much for taking the time to write this positive review. I will pass your comments on to our care staff.


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Review from Ghislaine M (Daughter of Client) published on 19 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was recommended Bluebird, and after experiencing other unsatisfactory organisations, their services are way more than I could have expected. The carers are kind, respectful and experienced. They are keen to fulfil the wishes of the client, but also have an overview of other needs. Regular communication
from the supervisor with family and supervisor with the client ensures up to date care at all times. People are at the heart of this organisation, but not business needs. No frills or images with logos! I can relax knowing that my mum is in good hands.

Reply from Debi O'Sullivan, Operations Manager at Bluebird Care Barnet

Thank you so much for taking the time to write this lovely review. We are delighted to hear we have given you peace of mind about your Mother's care. I will pass on your comments to our supervisors and carers.


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Review from P B (Client) published on 19 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

In the last few years, Bluebird has been exceptional, hard-working, honest, reliable and caring for all my needs.

Reply from Debi O'Sullivan, Operations Manager at Bluebird Care Barnet

Thank you so much for writing such a positive review. We are delighted that you are happy with our service. I will pass on your comments to our supervisors and care staff.


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Review from S B (Sister of Client) published on 19 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister is well looked after. The carers are polite, always helpful and treat my sister with dignity and respect.

Reply from Debi O'Sullivan, Operations Manager at Bluebird Care Barnet

Thank you for much for taking the time to write this positive review. We are delighted that you are happy with the care provided to your sister. I will pass on your comments to our carers.


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Review from D N (Client) assisted by family/friend published on 8 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff are always very friendly and helpful. The carers treat me with respect, dignity and do their best to help me.

Reply from Debi O'Sullivan, Operations Manager at Bluebird Care Barnet

Thank You so much for taking the time to write this positive review. We are delighted to hear you feel our carers are doing their best to support you. I will pass your feedback on to the carers.


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Review from Susan S (Daughter of Client) published on 30 March 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have never come across a company that cares for its clients such as the way Bluebird Care Barnet does.


They simply can't do enough to ensure that their clients are well looked after, safe and happy.


I recommend Bluebird Care Barnet 100% to anyone looking for care for their loved ones.


Thank

you to the Manager and all the wonderful carers at Bluebird Care, I am your biggest fan and so grateful to you all!!

Reply from Larry Berkowitz, Director at Bluebird Care Barnet

Thank you so much for all your kind words, we really do appreciate them.
So glad we made a difference to your life.


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Current Review Score: 9.6 (9.587)

Overview of Review Score

The Review Score of 9.6 (9.587) out of 10 for Bluebird Care Barnet is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 8 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.787 for Bluebird Care Barnet is calculated as follows: ( (39 Excellents x 5) + (6 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 47 Ratings = 4.787

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Bluebird Care Barnet is based on 8 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 = 4.8

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 7 Nov 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (2)

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Meet the Team (1)

Larry

Larry Berkowitz

Job Title: Director

Joined: 2012

I have been the Director of Bluebird Care Barnet since 2012. I chose to lead the delivery of home care services because of my commitment to ensuring those with care and support needs can receive the services they need within the comfort and familiarity of their own homes.


Frequently Asked Questions about Bluebird Care Barnet

What Type of Services does Bluebird Care Barnet offer?

Bluebird Care Barnet offers Home Care.

How many Carers does Bluebird Care Barnet employ?

Bluebird Care Barnet employs 80 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Bluebird Care Barnet to verify any information. View our terms and conditions. Bluebird Care Barnet has a Platinum Service – more info.