Brooks Care and Nursing Services Ltd

Lower Barn Farm, London Road, Rayleigh SS6 9ET
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2 Reviews
  • Brooks Care and Nursing Services Ltd, Rayleigh

Care Provided by Brooks Care and Nursing Services Ltd

  • Type of Service
  • Home Care Provider
  • Nursing Agency
  • Privately Owned
  • Specialist Care Categories
  • Dementia
  • Domestic Services / Home Help
  • Older Person Care
  • Personal Hygiene Care
  • Respite cover
  • Other Care Provided
  • Adult Home Care (18+)
  • Hospital Discharge

Good to Know

  • Owner
  • Brooks Care and Nursing Services Ltd
  • Person in charge
  • Linda Ann Reade (Registered Manager)

Brooks Care and Nursing Services Ltd Reviews (2)

Over all time Brooks Care and Nursing Services Ltd has 2 reviews.

Overall Experience

  • 2
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Date Published

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Overall Experience  Overall Experience 5.0 out of 5

It can be very daunting trying to choose a care provider for a loved one, but I was very lucky in choosing Brooks Care to look after my mum. They reviewed her particular needs and arranged four visits a day to help with her personal care and meals. They also helped her with her daily medication. We
found all the carers friendly and helpful and my mum looked forward to their visits. I found the office staff very professional and understanding in the way they liaise with the family regarding my mum's needs. Highly recommended.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

After contacting various companies with very little help or reply, as I lived in the Rayleigh area and only required help for 5 days, I was given Brooks Care's name by my doctors receptionist. I contacted them and instantly had peace of mind, I received a home visit to assess my needs by 2 very pleasant
nurses who said that there would be no trouble with any of my requirements.
On the first morning, 2 very nice carers arrived within the agreed time period to get me up, showered and dressed. That evening another 2 carers arrived to put me to bed. This continued all 5 days sometimes the same carer, but all the carers very friendly, obliging and nothing was too much trouble. I also had to contact Brooks Care's head office and again everyone I spoke to was very friendly and helpful.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overview of Review Score

Performance

Care Quality Commission (CQC) Rating

Date: 7 Oct 2023

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Meet the Team (0)

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Frequently Asked Questions about Brooks Care and Nursing Services Ltd

What Type of Services does Brooks Care and Nursing Services Ltd offer?

Brooks Care and Nursing Services Ltd offers Home Care & Nursing Care.

How many Carers does Brooks Care and Nursing Services Ltd employ?

Brooks Care and Nursing Services Ltd employs 64 carers.