Caremark Leeds Bradford

Unit 8, Madison Court, George Mann Road, Leeds LS10 1DX
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9.9 63 Reviews
  • Caremark Leeds Bradford, Leeds
Caremark Leeds Bradford was established in 2008 and is family-run.

The company is dedicated to providing high quality, person-centred care to people across Leeds, ensuring they can continue living in the comfort of their own homes and be as independent as possible.

It offers numerous bespoke and personalised services, from personal care and support in the community, to companionship visits, light domestic duties, and even support for young children who have special and complex needs.

As a leading care provider, the company aims to support people not only with care at home but also within the community at large, assisting in their sense of inclusion and wellbeing.

The homecare support offered by Caremark Leeds Bradford is truly flexible and can be tailored to suit specific and unique needs.

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Care Provided by Caremark Leeds Bradford

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Alcohol Dependence (past or present)
  • Call in Service
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Drug Dependence (past or present)
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Transportation Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Home Care for Children
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Person in charge
  • Farina Tayub (Director)

Funding & Fees Guide for Caremark Leeds Bradford

  • Prices

  • Hourly rate - week days £27.00 - weekends £30.00 - Bank Holidays £40.00
    45 minutes - week days £20.25 - weekends £22.50 - Bank Holidays £30.00
    30 minutes - week days £14.85 - weekends £16.50 - Bank Holidays £22.00
    Night sits - week days £250 - weekends £270 - Bank Holidays £290
    Live-In Care or respite care in the clients home from £1600 per week

  • Minimum of 2 hours per week

Caremark Leeds Bradford Reviews (63)

Total of 63, showing 1-20
9.9

Caremark Leeds Bradford has a Review Score of 9.9 (9.870) out of 10, based on 28 reviews in the last 2 years. Over all time Caremark Leeds Bradford has 63 reviews.

Overall Experience

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Date Published

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Review from Wendy W (Daughter of Client) published on 20 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

If I could award Caremark 10 stars, I would quite happily do that. The care and compassion my mother has received from her carers has been exemplary and I cannot praise them enough. Nothing at all was ever too much trouble for them and they never ever left without asking if there was anything else they
could do to help.
These carers deserve medals for the work and help they provide and they have definitely made my life much easier by their presence. They have almost become part of the family and I would have no hesitation of welcoming them into my home at any time. Their professionalism and advice has been invaluable to me during the period I have been caring for my mother from mid-August 2024 to the present day.

Reply from Farina Tayub, Managing Director at Caremark Leeds Bradford

Thank you for such an amazing review. We are so grateful and delighted you are so happy with the care we provide to your mum.


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Review from A H (Client) published on 26 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The carers are very professional, helpful, caring and polite. They have treated me with dignity and have listened when I have been a little down in my time of need. You have a team to be proud of.

Reply from Kelly Cooper at Caremark Leeds Bradford

Thank you for your kind review this will be passed on to our team of Carers and we are so very happy you are enjoying the service we provide.


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Review from Bushra R (Daughter of Client) published on 18 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother is happy and satisfied with the service overall. Staff and management both are good and easy to approach. My mum has mental health issues and her medication makes her quite tired and sleepy. Her satisfaction means a lot to us. Thank you for your help.

Reply from Kelly Cooper, Manager at Caremark Leeds Bradford

Thank you for the time you have taken to review Caremark Leeds Bradford; we are touched by your kind comments.


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Review from S B (Daughter of Client) published on 17 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot praise Caremark enough. One certain member of staff is absolutely amazing and has always gone above and beyond in every aspect of care for my Mum. Another is amazing too. She keeps me updated on everything and always makes herself available if I need anything.
I can't thank these two enough.
They
are total assets to the company.

Reply from Kelly Cooper, Manager at Caremark Leeds Bradford

We have passed your lovely comments on to the carers who look after your mum; it meant a lot to them, thank you!


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Review from Gwen N (Power of Attorney of Client) published on 10 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

We have been using Caremark twice a day to support my 94-year-old uncle since July 2023. Their care staff have been instrumental in meeting both his needs and mine as I live nearly 300 miles away. By that, I mean that the care staff are very tuned in to the best way of dealing with him, aiding his requirements,
his cleanliness, and his safety.
In addition, for me the “app” system they have where I can log in and see each action the carer has undertaken during their visit is invaluable both in terms of keeping abreast of his life on a daily basis plus immediately knowing if there are problems!
The supervisor is superb in her fast response to any communication or request no matter what time or day of the week and the office staff are always helpful in dealing with requests.
One of the best things is that he has been allocated a stable number of carers whom he now knows well.

Reply from Kelly Cooper, Manager at Caremark Leeds Bradford

It's so nice when we receive such positive and detailed feedback like this - thank you.


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Review from T F (Daughter of Client) published on 10 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Always a phone call away if I have any problems dad has the same two carers which helps with him having dementia he loves the chats with them and he gets to go out twice a week which his carer never complains about and is willing to take him anywhere excellent care provider we have been with care mark
over two years and wouldn’t want anybody else as I trust them completely thanks guys.

Reply from Kelly Cooper, Manager at Caremark Leeds Bradford

Thank you for such lovely comments about the care we provide to your dad, we are very touched that you took the time to review our service.


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Review from M F (Daughter of Client) published on 8 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum received excellent care from the carers. They treated my Mum with dignity and compassion. I've got to know some of the carers very well. Felt confident knowing they were looking after our Mum. Always very good to inform my sister and I if there was a problem with Mum. Would definitely recommend.

Reply from Kelly Cooper, Manager at Caremark Leeds Bradford

Thank you for these kind words about the care we provide to your mum, we appreciate it.


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Review from G M (Daughter of Client) published on 12 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot thank Caremark enough for how my father has been looked after. The managers have been such a support to my father and me also. The carers are so kind and they do a fantastic job each day providing care and support to my father and peace of mind for me whilst I'm at work. I appreciate everything
they have done and for keeping me up to date by phone and text message! 100% recommend Caremark.

Reply from Thameena Nathanie, Registered Care Manager at Caremark Leeds Bradford

Thank you very much for your kind words and recommendation!


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Review from Z G (Daughter of Client) published on 27 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Caremark has been providing care for my mother which has benefited my mother and myself. They have a team of professionals who visit and tailor the care for my mother's needs. They are professionals in their approach and have built a good working relationship with my mother and family.

Reply from Kelly Cooper, Manager at Caremark Leeds Bradford

On behalf of everyone at Caremark Leeds Bradford I would like to say a huge thank you for taking the time to leave such a positive review about the care we provide for your mum.


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Review from Farnaz H (Client) published on 20 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

They provide a very good service always on time supervisor is very nice and always answers our calls very attentively and helpful. The hourly charge is a bit expensive but the overall service is good. (Good work!)

Reply from Kelly Cooper, Manager at Caremark Leeds Bradford

It's always lovely hearing from our customers and learning how happy they are with the care we provide, thank you.


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Review from Shamim B (Daughter of Client) published on 20 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Very good, efficient service provided.
Have no worries about leaving my mum in carer's hands.
Like the fact that we mainly have the same 2 carers who look after my mum.
In this way she can build a bond with them.

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Review from A Y (Son of Client) published on 20 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent communication and excellent caregiving. Meeting the needs of my elderly mother. Very professional and helpful. Useful advice and information on how care is provided to clients. My mum is treated with dignity compassion and respect.

Reply from Kelly Cooper, Manager at Caremark Leeds Bradford

Thank you for your very kind words, everyone at Caremark Leeds Bradford is grateful.


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Review from Philip T (Power of Attorney of Client) published on 5 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

We are writing to say a big thank you to all those involved in caring for him over the past 4 years. Without your care we would not have been able to comply with his wish to remain at home. We were very pleased with the service that you provided, especially towards the end when it wasn’t always easy
with the double shifts and his changing needs and behaviour. He became very fond of most of his carers and it was good that you provided the same carers wherever possible so providing continuity of care.
Throughout, we have felt able to contact you with any issues and confident that you would address any concerns.
Regards and best wishes to you all.

Reply from Kelly Cooper, Manager at Caremark Leeds Bradford

Hello Philip, thank you for your kind review. We are delighted you are so happy with the service we provide.


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Review from Derrick P (Son of Client) published on 15 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father had bowel cancer then came under the care of Caremark after a period of time in hospital. He became bed bound and had limited movement, meaning he required changing, cleaning and on occasion feeding.
The care he received from Caremark in the last three weeks of his life was dignified and
respectful. The carers provided him the care he needed and constantly provided us, the family, updates on how our father was doing. On one occasion the carers called the ambulance service due to concerns around my father's breathing patterns, this showed me there was a high degree of caring.
Unfortunately, on my father's passing it was the carers who witnessed it. They were extremely professional, calm and dignified when dealing with what they were confronted with.
On behalf of my father, myself and my family I would like to extend our wholehearted thanks for assisting in the care of our father in his last days. Many thanks.

Reply from Thameena Nathanie, Care Manager at Caremark Leeds Bradford

Hello and thank you so much for taking the time to leave such a nice review about the service we provide to your father. You are very kind!


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Review from P W (Daughter of Client) published on 3 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would just like to say how wonderful the carers are who look after my dad, no job too small, if I have any problems I can phone the field care supervisor who is like a magician and sorts it out straight away. Honestly it’s the best decision we made, they hold a special place in my heart, I have nothing
but praise for them all.

Reply from Thameena Nathanie, Care Manager at Caremark Leeds Bradford

Hi Paula, what lovely comments to make about our service, thank you so much.


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Review from Mark D (Nephew of Client) published on 1 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care staff are providing an excellent service to my uncle despite his health related problems and his often intransigence. They show excellent patience in trying circumstances. They will need these qualities even more as his condition deteriorates.

Reply from Farina Tayub, Director at Caremark Leeds Bradford

Hello, we are very touched by your kind comments. Thank you.


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Review from N C (Daughter of Client) published on 30 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The carers that support my mum are amazing with her. So much patience and empathy. I also have to commend the wider team, including the management and administrative team at head office. My mum has complex physical and mental health conditions and without the team at Caremark, I have no doubt that mum
would no longer be able to live independently in her own home.

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Review from Donna W (Daughter-in-law of Client) published on 29 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Our service provider are very professional in their care and keep us updated each day in care and service provided. Also contact us immediately if there are any concerns and give us advice should we need it.

Reply from Thameena Nathanie, Care Manager at Caremark Leeds Bradford

Hi Donna, we very much welcome comments like this - thank you from everyone at Caremark (Leeds).


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Review from Catherine R (Daughter of Client) published on 29 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum's carers are amazing, very kind, considerate and very caring towards her, they always do their very best for her, and nothing is too much trouble. They listen to what she wants.
They communicate well with her and with me, she likes that she has regular carers and gets to know them very well. They
always have time to have a chat and make sure she has everything she needs.

Reply from Thameena Nathanie, Care Manager at Caremark Leeds Bradford

Thank you for your kind comments; we are very pleased you are happy with the care we provide to your mum.


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Review from Beverley O (Daughter of Client) published on 25 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Delighted with the care my father is receiving. The carers attending his home are warm, caring and professional.
Despite his initial reluctance to have care, he now feels it is of great benefit to him and also my mother, as the carers also ensure they ask how Mum is too.
A professional and caring
company. They have exceeded our expectations.

Reply from Thameena Nathanie, Care Manager at Caremark Leeds Bradford

Hello Beverley, we are delighted that you are delighted with the care your father receives. Thank you for leaving such a nice review.


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Current Review Score: 9.9 (9.870)

Overview of Review Score

The Review Score of 9.9 (9.870) out of 10 for Caremark Leeds Bradford is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 28 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 28 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.870 for Caremark Leeds Bradford is calculated as follows: ( (142 Excellents x 5) + (19 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 162 Ratings = 4.87

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Caremark Leeds Bradford is based on 28 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 18 Jul 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (6)

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Meet the Team (7)

Farina

Farina Tayub

Job Title: Director

Joined: 2008

I am the Director of Caremark (Leeds) and run it along with an established team who are very passionate about high quality person centered care being delivered to each and every customer.


At Caremark (Leeds) we pride ourselves on ensuring the best possible care and support for individuals who choose to live in their own homes and empower them to remain as independent as possible.


Kelly

Kelly Cooper

Job Title: Care Manager

Joined: 2024

Kelly joined Caremark Leeds Bradford in February 2024, bringing with her over 20 years of experience in the care sector including management roles. During Kelly’s most recent appointment, she successfully commissioned a new supported living facility. Kelly’s aim is to safely grow Caremark’s portfolio over Leeds and Bradford and lead our social engagement, bringing communities together to promote social inclusion and eliminate isolation.


Rosei

Rosei Khan

Job Title: Care Coordinator

Joined: 2020

Rosei joined Caremark Leeds Bradford in 2020 as a care and support worker, a role that was new to her. She soon realised she wanted to excel in the health and social care sector and was promoted to the position of Care Coordinator.


Rosei thoroughly enjoys this role as it gives her a sense of achievement, knowing she is continuing to make a difference in people’s lives


Simran

Simran Kaur

Job Title: Care Coordinator

Joined: 2022

Simran joined Caremark Leeds Bradford in December 2022 as a Home Care Assistant with the vision to provide quality of life to people who are unable to fulfil their daily needs and to make them feel independent. After working almost for a year, she was keen to use her management skills so was promoted to Care Coordinator for the Bradford area. Simran says she is honoured to provide quality care for others and to know she is making a difference in people’s lives.


Keula

Keula De Barros

Job Title: Recruitment & Compliance Officer

Keula De Barros was inspired to enter a career in care after seeing how her father struggled when he became very ill and needed a kidney transplant. She joined Caremark Leeds Bradford as a carer and made a difference to people’s quality of life, and now in her role as Recruitment & Compliance Officer, she is responsible for recruiting new carers and ensuring we comply with all our regulatory requirements.


Joanna

Joanna Gaffling-Szamuk

Job Title: Administration

Joined: 2009

Joanna first joined Caremark (Leeds) as an Administration Assistant, in November 2009. She helps out with the important day-to-day general office administration; ensuring everything in the office runs smoothly on a daily basis


Dorsa

Dorsa Arabpour

Job Title: Finance Officer

Joined: 2024

Dorsa joined Caremark in January 2024, bringing a wealth of experience and expertise in account management and administration. With a keen eye for detail and dedication to accuracy, Dorsa ensures that our financial operations run smoothly and efficiently.


Frequently Asked Questions about Caremark Leeds Bradford

What Type of Services does Caremark Leeds Bradford offer?

Caremark Leeds Bradford offers Home Care.

How many Carers does Caremark Leeds Bradford employ?

Caremark Leeds Bradford employs 75 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Caremark Leeds Bradford to verify any information. View our terms and conditions. Caremark Leeds Bradford has a Platinum Service – more info.