Caremark Leeds Bradford

Unit 8, Madison Court, George Mann Road, Leeds LS10 1DX
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9.9 66 Reviews
  • Caremark Leeds Bradford, Leeds
Caremark Leeds Bradford was established in 2008 and is family-run.

The company is dedicated to providing high quality, person-centred care to people across Leeds, ensuring they can continue living in the comfort of their own homes and be as independent as possible.

It offers numerous bespoke and personalised services, from personal care and support in the community, to companionship visits, light domestic duties, and even support for young children who have special and complex needs.

As a leading care provider, the company aims to support people not only with care at home but also within the community at large, assisting in their sense of inclusion and wellbeing.

The homecare support offered by Caremark Leeds Bradford is truly flexible and can be tailored to suit specific and unique needs.

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Care Provided by Caremark Leeds Bradford

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Alcohol Dependence (past or present)
  • Call in Service
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Drug Dependence (past or present)
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Transportation Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Home Care for Children
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Person in charge
  • Farina Tayub (Director)

Funding & Fees Guide for Caremark Leeds Bradford

  • Prices

  • Hourly rate - week days £27.00 - weekends £30.00 - Bank Holidays £40.00
    45 minutes - week days £20.25 - weekends £22.50 - Bank Holidays £30.00
    30 minutes - week days £14.85 - weekends £16.50 - Bank Holidays £22.00
    Night sits - week days £250 - weekends £270 - Bank Holidays £290
    Live-In Care or respite care in the clients home from £1600 per week

  • Minimum of 2 hours per week

Caremark Leeds Bradford Reviews (66)

Total of 66, showing 21-40
9.9

Caremark Leeds Bradford has a Review Score of 9.9 (9.883) out of 10, based on 31 reviews in the last 2 years. Over all time Caremark Leeds Bradford has 66 reviews.

Overall Experience

  • 52
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Date Published

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31
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Review from Donna W (Daughter-in-law of Client) published on 29 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Our service provider are very professional in their care and keep us updated each day in care and service provided. Also contact us immediately if there are any concerns and give us advice should we need it.

Reply from Thameena Nathanie, Care Manager at Caremark Leeds Bradford

Hi Donna, we very much welcome comments like this - thank you from everyone at Caremark (Leeds).


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Review from Catherine R (Daughter of Client) published on 29 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum's carers are amazing, very kind, considerate and very caring towards her, they always do their very best for her, and nothing is too much trouble. They listen to what she wants.
They communicate well with her and with me, she likes that she has regular carers and gets to know them very well. They
always have time to have a chat and make sure she has everything she needs.

Reply from Thameena Nathanie, Care Manager at Caremark Leeds Bradford

Thank you for your kind comments; we are very pleased you are happy with the care we provide to your mum.


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Review from Beverley O (Daughter of Client) published on 25 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Delighted with the care my father is receiving. The carers attending his home are warm, caring and professional.
Despite his initial reluctance to have care, he now feels it is of great benefit to him and also my mother, as the carers also ensure they ask how Mum is too.
A professional and caring
company. They have exceeded our expectations.

Reply from Thameena Nathanie, Care Manager at Caremark Leeds Bradford

Hello Beverley, we are delighted that you are delighted with the care your father receives. Thank you for leaving such a nice review.


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Review from S P (Daughter of Client) published on 25 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy with the service you all provide to my father, I have seen changes in his care since Caremark took over from another company. I would highly recommend Caremark to other people I know who would require care.

Reply from Thameena Nathanie, Care Manager at Caremark Leeds Bradford

Hello, we are very touched by your kind comments. Thank you.


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Review from J E (Son of Client) published on 25 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would say that I find Caremark and their team of care providers to be diligent, professional and caring. The care provided to my mother has been excellent. We had to increase the package and we found this process to be seamless and proficient. What I like in particular is the measured approach taken
by Caremark, they carefully considered the implications of the changes before agreeing to increasing the level of care and support to my mother. My mother likes and enjoys the company of the carers, she finds them to be kind, caring and professional.

Reply from Thameena Nathanie, Care Manager at Caremark Leeds Bradford

Hi, thank you for taking time to leave a review about Caremark Leeds and such a glowing one too. We appreciate it.


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Review from Z M (Granddaughter of Client) published on 31 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Absolutely fantastic carers caring for my grandfather. We are so happy we chose this company and have been guided and updated on my grandfather's care every step of the way. They have gone above and beyond to make sure everything is taken care of - he is well looked after. Thank you, Caremark.

Reply from Thameena Nathanie, Care Manager at Caremark Leeds Bradford

Hi Zarinah, what lovely comments to receive; thank you on behalf of the whole team at Caremark Leeds.


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Review from L P (Daughter of Client) published on 31 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

They have given my dad 5 star care taking time to get to know him and care for him properly after receiving inadequate care from another company. I can not praise the careers enough for all the help and support they have provided.

Reply from Thameena Nathanie, Care Manager at Caremark Leeds Bradford

Hello Leanne, thank you for taking the time to write such a nice review - 5-star care is what we strive to achieve for everyone!


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Review from Mohammed H (Son of Client) published on 24 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very professional company, always provide excellent care for my mother. I have spoken to them a few times and the staff are always very respectful and understanding.
There has been a couple of instances where we had to make some changes to which home care helped make the whole process so much easier
than I expected.

Reply from Thameena Nathanie, Care Manager at Caremark Leeds Bradford

Hi Mohammed, thank you for taking time out to leave a review. We are really grateful to receive such nice comments as this.


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Review from T D (Client) published on 24 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy with the care and service which my wife is receiving from the carers from Caremark who are visiting us. All of the carers are kind and gentle with my wife but at the same time, they are thorough in looking after her care needs. In particular, I would like to commend one of the carers
whose care and support to us has been outstanding. Not only is she offering excellent service to my wife in looking after her care needs but she is invaluable to me in giving advice and assistance in understanding the situation relating to dementia and discussing ways in which I can support my wife as her dementia is developing through the various stages. I am so very grateful for all the support and advice which I have received as well as for the care being shown towards looking after my wife’s needs.

Reply from Thameena Nathanie, Care Manager at Caremark Leeds Bradford

Thank you, on behalf of everyone at Caremark Leeds, for your kind words about us; it's always lovely to receive such nice feedback as this.


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Review from J C (Daughter of Client) published on 23 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have had the best experience of service from Caremark. The careers have been very helpful, courteous and caring, and they have gone out of their way to make sure that my mum was most comfortable. I live away in another city, but I have never had to worry about my mum. I have always been informed of
any situations relating to my mum's health. Fantastic company. Well done, guys.

Reply from Thameena Nathanie, Care Manager at Caremark Leeds Bradford

Hello, and thank you for your very nice comments about Caremark and the service we provide to your mum; we really appreciate it.


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Review from N P (Granddaughter of Client) published on 19 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Caremark looked after my grandmother before she sadly passed away in January. Her carers were so patient with her and ensured she was always clean, dressed, fed and had her medication on time. We felt supported throughout this time and we can't thank Caremark and staff enough.

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Review from Keith S (Son of Client) published on 6 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care service is efficient and friendly and a service we wish to continue.

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Review from George M (Husband of Client) published on 24 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All friendly people. Stay with my wife if I have to do any shopping. Tidy up after we have had our meal.

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Review from Cynthia J (Wife of Client) published on 6 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Happy with the regular carers. The care my husband gets from Caremark is excellent. I have no issues with Caremark.

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Review from Shirley H (Wife of Client) published on 19 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy with all aspects of service.

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Review from C H (Client) published on 22 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Concern with scheduling.

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Review from Robert T (Client) published on 8 December 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good.

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Review from Bridget M (Client) assisted by family/friend published on 19 July 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am pleased with the standard of care received by the team at Caremark.
I have found the staff to be helpful.

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Review from A W (Husband of Client) published on 24 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Their help and overall presentation for the general workload are much appreciated by my wife and I. Also, advice on my mobile is priceless.

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Review from Peter P (Husband of Client) published on 22 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff excellent and very polite towards my wife. Your staff are always "happy go lucky" with a smile on their faces. I would recommend all of them.

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Current Review Score: 9.9 (9.883)

Overview of Review Score

The Review Score of 9.9 (9.883) out of 10 for Caremark Leeds Bradford is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 31 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 31 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.883 for Caremark Leeds Bradford is calculated as follows: ( (159 Excellents x 5) + (19 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 179 Ratings = 4.883

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Caremark Leeds Bradford is based on 31 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 18 Jul 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (7)

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Meet the Team (7)

Farina

Farina Tayub

Job Title: Director

Joined: 2008

I am the Director of Caremark (Leeds) and run it along with an established team who are very passionate about high quality person centered care being delivered to each and every customer.


At Caremark (Leeds) we pride ourselves on ensuring the best possible care and support for individuals who choose to live in their own homes and empower them to remain as independent as possible.


Kelly

Kelly Cooper

Job Title: Care Manager

Joined: 2024

Kelly joined Caremark Leeds Bradford in February 2024, bringing with her over 20 years of experience in the care sector including management roles. During Kelly’s most recent appointment, she successfully commissioned a new supported living facility. Kelly’s aim is to safely grow Caremark’s portfolio over Leeds and Bradford and lead our social engagement, bringing communities together to promote social inclusion and eliminate isolation.


Rosei

Rosei Khan

Job Title: Care Coordinator

Joined: 2020

Rosei joined Caremark Leeds Bradford in 2020 as a care and support worker, a role that was new to her. She soon realised she wanted to excel in the health and social care sector and was promoted to the position of Care Coordinator.


Rosei thoroughly enjoys this role as it gives her a sense of achievement, knowing she is continuing to make a difference in people’s lives


Simran

Simran Kaur

Job Title: Care Coordinator

Joined: 2022

Simran joined Caremark Leeds Bradford in December 2022 as a Home Care Assistant with the vision to provide quality of life to people who are unable to fulfil their daily needs and to make them feel independent. After working almost for a year, she was keen to use her management skills so was promoted to Care Coordinator for the Bradford area. Simran says she is honoured to provide quality care for others and to know she is making a difference in people’s lives.


Keula

Keula De Barros

Job Title: Recruitment & Compliance Officer

Keula De Barros was inspired to enter a career in care after seeing how her father struggled when he became very ill and needed a kidney transplant. She joined Caremark Leeds Bradford as a carer and made a difference to people’s quality of life, and now in her role as Recruitment & Compliance Officer, she is responsible for recruiting new carers and ensuring we comply with all our regulatory requirements.


Joanna

Joanna Gaffling-Szamuk

Job Title: Administration

Joined: 2009

Joanna first joined Caremark (Leeds) as an Administration Assistant, in November 2009. She helps out with the important day-to-day general office administration; ensuring everything in the office runs smoothly on a daily basis


Dorsa

Dorsa Arabpour

Job Title: Finance Officer

Joined: 2024

Dorsa joined Caremark in January 2024, bringing a wealth of experience and expertise in account management and administration. With a keen eye for detail and dedication to accuracy, Dorsa ensures that our financial operations run smoothly and efficiently.


Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Caremark Leeds Bradford to verify any information. View our terms and conditions. Caremark Leeds Bradford has a Platinum Service – more info.