Caremark Leeds Bradford

Unit 8, Madison Court, George Mann Road, Leeds LS10 1DX
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9.9 66 Reviews
  • Caremark Leeds Bradford, Leeds
Caremark Leeds Bradford was established in 2008 and is family-run.

The company is dedicated to providing high quality, person-centred care to people across Leeds, ensuring they can continue living in the comfort of their own homes and be as independent as possible.

It offers numerous bespoke and personalised services, from personal care and support in the community, to companionship visits, light domestic duties, and even support for young children who have special and complex needs.

As a leading care provider, the company aims to support people not only with care at home but also within the community at large, assisting in their sense of inclusion and wellbeing.

The homecare support offered by Caremark Leeds Bradford is truly flexible and can be tailored to suit specific and unique needs.

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Care Provided by Caremark Leeds Bradford

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Alcohol Dependence (past or present)
  • Call in Service
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Drug Dependence (past or present)
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Transportation Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Home Care for Children
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Person in charge
  • Farina Tayub (Director)

Funding & Fees Guide for Caremark Leeds Bradford

  • Prices

  • Hourly rate - week days £27.00 - weekends £30.00 - Bank Holidays £40.00
    45 minutes - week days £20.25 - weekends £22.50 - Bank Holidays £30.00
    30 minutes - week days £14.85 - weekends £16.50 - Bank Holidays £22.00
    Night sits - week days £250 - weekends £270 - Bank Holidays £290
    Live-In Care or respite care in the clients home from £1600 per week

  • Minimum of 2 hours per week

Caremark Leeds Bradford Reviews (66)

Total of 66, showing 41-60
9.9

Caremark Leeds Bradford has a Review Score of 9.9 (9.883) out of 10, based on 31 reviews in the last 2 years. Over all time Caremark Leeds Bradford has 66 reviews.

Overall Experience

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Date Published

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Review from Andrea S (Daughter of Client) published on 30 April 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Caremark is one of the best home care services that I know of. The staff go above and beyond. They are very professional and take dignity and respect very seriously. They are very reliable and efficient. If I had to score them out of 100 I would give them 100%. My father looks forward to seeing them
every day. He always asks who is coming. He was anxious about carers coming into his home, as he was very independent before his stroke but he is glad that he changed his mind. We could not have been given a better home care service to provide care for my father. They are still providing care and I recommend this service to anyone unsure of which service to get. Caremark is the one.

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Review from Jyotshna C (Daughter of Client) published on 29 April 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy with the service provided. Staff are very friendly and helpful. They go out of their way to support the client. If there is any problem then it gets resolved ASAP. Clients are always left with a happy and secure feeling. Management are always available to help as well.

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Review from Susan C (Daughter of Client) published on 27 April 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I can only give this company top marks plus, the service and care they have given my dad has been excellent. The supervisor did everything she could to get the best for my dad.
Nothing was too much trouble for the two carers who looked after my dad on a daily basis, my dad thought a lot of them both.
This service only stopped due to Dad being in hospital but if we need this service again I will not hesitate to ask for Caremark.

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Review from David C (Husband of Client) published on 24 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The carers who came to look after my wife made her last few days as easy as possible, for her and me. They are all so caring and friendly, I could not fault them. Thank you so much.

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Review from Wendy B (Wife of Client) published on 6 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The whole service was first class, some members of staff went above and beyond what they needed to do. All staff were very friendly and caring and even concerned about the family as well as my husband. Even after his passing, the care was still there for the family.

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Review from Mark W (Son of Client) published on 11 January 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Thank you to all the carers at Caremark for their support and kindness in looking after my mother. A truly wonderful team. My mother really loved the carers that visited. My mother knew the carers by their voices and had a good relationship with them.

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Review from Paul F (Son of Client) published on 11 January 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Not having had any previous experience in organising care provision I was relieved with how at ease the Caremark team made us all feel. They were professional and respectful of the situation and worked at a pace that we were comfortable with. Despite her rapidly declining health, our mother was highly
resistant to having anyone come in and help her but once the care provision started she warmed to the personalities of the carers and learned to work with them, creating a relationship which we had not thought possible.


Being able to read the carers daily reports online was a huge comfort in understanding the tasks and duties completed on their visits as well as getting a professional view on my mother's general well being. The Caremark team were always one step ahead of the direction my mother's care was heading so when the level of personal care needed increasing, they had already anticipated it and were ready for it.


The experience was very positive and highly commendable.


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Review from Chris L (Son-in-law of Client) published on 30 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have used Caremark since late 2019 for my mother-in-law who lives with us. As she was getting less mobile and the Dementia was affecting her day to day living, we decided we needed help as her daughter worked full time, and I was the main carer. The service they have provided is only 45 mins a day,
but what a difference it has made. I no longer have to stress whether she is getting a proper wash/shower, clean clothes etc. The carers are always on time, always smiling and most importantly, always make her feel comfortable accepting the help. They have attended all through this terrible pandemic, always with PPE and sticking with social distancing as far as possible. I cannot stress how important that been to us as a family.

Reply from Farina Tayub, Director at Caremark Leeds Bradford

Thank you very much Chris for your kind words in your review. We really appreciate your taking the time out to share your experience with us and we would agree, our carers have all been fantastic throughout the pandemic. We are so glad it has helped to relieve the stress for you and your wife. It is always nice to hear such positive feedback about our carers. Once again, thank you very much.


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Review from Anna (Daughter of Client) published on 2 January 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Caremark provided an hour of support per week to help Mum with showering. Mum has severe arthritis and mobility problems, together with dementia affecting her memory and, sometimes, her manner. On occasion, Mum can be uncooperative, stubborn, and even rude. Even so, the careworkers were always polite
and cheerful and managed to get Mum showered or strip-washed, even on days when Mum was at her worst. They were well-liked by both Mum and Dad and were good at keeping me informed. Their attendance was reliable, and communications with the Caremark office were good. The service ceased when Mum's health deteriorated and she was hospitalised, but until then Caremark kept her clean and refreshed and enhanced her quality of life.
I am happy to recommend Caremark and their staff.

Reply from Farina Tayub at Caremark Leeds Bradford

Thank you very much for your kind words. We are delighted to hear that we had such an impact on your Mother's life. It was our pleasure to have you and your family on board. We are more than happy to help in any way possible. Kindest regards.


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Review from Jame M (Son-in-law of Client) published on 29 July 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot praise enough that the care that my father-in-law is receiving is first class. Nothing is a problem to them. The carer is absolutely brilliant with my father in law, there is no rushing around. She is worth her weight in gold.
The carer who pops in at night is just as good, it makes me and
his daughter feel that the care he gets is safe and sound.

Reply from Farina Tayub, Director at Caremark Leeds Bradford

Thank you for your kind words. It's always a pleasure to know that our efforts are recognized! We endeavour to continue being consistent.


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Review from Carol H (Wife of Client) published on 21 May 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We are both delighted with the daily morning care that hubby receives. He has his main carer 4 x weekly and the same workers on the other 3 days. They are all friendly, very respectful and professional. He has a good banter with them all. He also has a social escort once per week which is something
he so looks forward to and I know he is happy and safe with this Carer outside of the home.


Communication is also very good between myself and the Carers and also if there is any change in medication or anything else, I email the office or ring and my updates are then forwarded onto each Carer. We feel safe and secure with each and every Carer and trust them too.


Can't thank our Social Worker enough for getting us this Care Agency!


Reply from Shajeda Khatun at Caremark Leeds Bradford

Thank you very much, Carol, for your kind words. We are pleased to hear that we have made a positive difference in the provision of our care service to you.


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Review from June O (Client) published on 14 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My cleaner comes every Friday, is always pleasant and does a good job of my cleaning.

Reply from Farina Tayub, Managing Director at Caremark Leeds Bradford

Thanks so much for your review June; we appreciate it.


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Review from Jayne A (Daughter-in-law of Client) published on 31 May 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Caremark are the Best, very caring towards my mother-in-law, really can not do enough. Definitely go that extra mile, nothing is too much trouble.
We had to ring my mother-in-law's Supervisor on Sunday, with a small problem. The Supervisor was lovely, even came to the house to see what could be done,
there and then and the rest had to be put into place Monday.
As a very much appreciating family, for all the hard work Caremark team do, we just cannot thank you all enough.
Thanks again.

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Review from Jean S (Client) assisted by family/friend published on 21 March 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have had Caremark looking after me since May 2015 as my old care company could not provide the increase in care i needed. At first i was not happy to change as i had been with the old company a long time. It was not long before i got used to the new carers, they are always pleased and happy. I have
the same carers over the week so they know my needs. They treat me with respect and dignity in my own home and they stick to their rota times, which is always the same each day. The staff are lovely and i would recommend them.

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Review from Elizabeth G (Client) published on 17 March 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The company is alright. I like most of the carers.

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Review from Joesph M (Client) assisted by family/friend published on 3 March 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

We are very pleased with the care we receive from our carers. They are very helpful in all aspects. They are very cheerful and we look forward to seeing them twice a day. As of this moment we have never had any issues with Caremark, we are always told if the carers will be late or earlier of any changes.

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Review from Lucille B (Client) published on 3 March 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good service can't fault it. Very efficient carers and willing. Always check if there's anything else to do. They all have a very good work ethic.

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Review from Margaret J (Client) published on 22 February 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Surprised when got one as I didn't know home care existed, but once I got one carer I cannot do without her.

Reply from Chad Steadman, Registered Care Manager at Caremark Leeds Bradford

Thank you for your kind words and I am really happy that we have exceeded your expectations.


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Review from M E (Husband of Client) published on 17 February 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Generally happy with the carers and the quality of the care. Some carers in particular work very well with me. Also some are very attentive.

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Review from A P (Wife of Client) published on 17 February 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Just a wonderful service, trustworthy girls who treat myself and my husband with the highest respect. No complaints at all.

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Current Review Score: 9.9 (9.883)

Overview of Review Score

The Review Score of 9.9 (9.883) out of 10 for Caremark Leeds Bradford is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 31 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 31 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.883 for Caremark Leeds Bradford is calculated as follows: ( (159 Excellents x 5) + (19 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 179 Ratings = 4.883

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Caremark Leeds Bradford is based on 31 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 18 Jul 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (7)

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Meet the Team (7)

Farina

Farina Tayub

Job Title: Director

Joined: 2008

I am the Director of Caremark (Leeds) and run it along with an established team who are very passionate about high quality person centered care being delivered to each and every customer.


At Caremark (Leeds) we pride ourselves on ensuring the best possible care and support for individuals who choose to live in their own homes and empower them to remain as independent as possible.


Kelly

Kelly Cooper

Job Title: Care Manager

Joined: 2024

Kelly joined Caremark Leeds Bradford in February 2024, bringing with her over 20 years of experience in the care sector including management roles. During Kelly’s most recent appointment, she successfully commissioned a new supported living facility. Kelly’s aim is to safely grow Caremark’s portfolio over Leeds and Bradford and lead our social engagement, bringing communities together to promote social inclusion and eliminate isolation.


Rosei

Rosei Khan

Job Title: Care Coordinator

Joined: 2020

Rosei joined Caremark Leeds Bradford in 2020 as a care and support worker, a role that was new to her. She soon realised she wanted to excel in the health and social care sector and was promoted to the position of Care Coordinator.


Rosei thoroughly enjoys this role as it gives her a sense of achievement, knowing she is continuing to make a difference in people’s lives


Simran

Simran Kaur

Job Title: Care Coordinator

Joined: 2022

Simran joined Caremark Leeds Bradford in December 2022 as a Home Care Assistant with the vision to provide quality of life to people who are unable to fulfil their daily needs and to make them feel independent. After working almost for a year, she was keen to use her management skills so was promoted to Care Coordinator for the Bradford area. Simran says she is honoured to provide quality care for others and to know she is making a difference in people’s lives.


Keula

Keula De Barros

Job Title: Recruitment & Compliance Officer

Keula De Barros was inspired to enter a career in care after seeing how her father struggled when he became very ill and needed a kidney transplant. She joined Caremark Leeds Bradford as a carer and made a difference to people’s quality of life, and now in her role as Recruitment & Compliance Officer, she is responsible for recruiting new carers and ensuring we comply with all our regulatory requirements.


Joanna

Joanna Gaffling-Szamuk

Job Title: Administration

Joined: 2009

Joanna first joined Caremark (Leeds) as an Administration Assistant, in November 2009. She helps out with the important day-to-day general office administration; ensuring everything in the office runs smoothly on a daily basis


Dorsa

Dorsa Arabpour

Job Title: Finance Officer

Joined: 2024

Dorsa joined Caremark in January 2024, bringing a wealth of experience and expertise in account management and administration. With a keen eye for detail and dedication to accuracy, Dorsa ensures that our financial operations run smoothly and efficiently.


Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Caremark Leeds Bradford to verify any information. View our terms and conditions. Caremark Leeds Bradford has a Platinum Service – more info.