Caremark Leeds Bradford

Unit 8, Madison Court, George Mann Road, Leeds LS10 1DX
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9.9 66 Reviews
  • Caremark Leeds Bradford, Leeds
Caremark Leeds Bradford was established in 2008 and is family-run.

The company is dedicated to providing high quality, person-centred care to people across Leeds, ensuring they can continue living in the comfort of their own homes and be as independent as possible.

It offers numerous bespoke and personalised services, from personal care and support in the community, to companionship visits, light domestic duties, and even support for young children who have special and complex needs.

As a leading care provider, the company aims to support people not only with care at home but also within the community at large, assisting in their sense of inclusion and wellbeing.

The homecare support offered by Caremark Leeds Bradford is truly flexible and can be tailored to suit specific and unique needs.

Care Provided by Caremark Leeds Bradford

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Alcohol Dependence (past or present)
  • Call in Service
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Drug Dependence (past or present)
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Transportation Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Home Care for Children
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Person in charge
  • Farina Tayub (Director)

Funding & Fees Guide for Caremark Leeds Bradford

  • Prices
  • Hourly rate - week days £27.00 - weekends £30.00 - Bank Holidays £40.00
    45 minutes - week days £20.25 - weekends £22.50 - Bank Holidays £30.00
    30 minutes - week days £14.85 - weekends £16.50 - Bank Holidays £22.00
    Night sits - week days £250 - weekends £270 - Bank Holidays £290
    Live-In Care or respite care in the clients home from £1600 per week


  • Minimum of 2 hours per week


Caremark Leeds Bradford Reviews (66)

Total of 66, showing 61-66
9.9

Caremark Leeds Bradford has a Review Score of 9.9 (9.883) out of 10, based on 31 reviews in the last 2 years. Over all time Caremark Leeds Bradford has 66 reviews.

Overall Experience

  • 52
  • 14
  • 0
  • 0
  • 0

Date Published

66
4
10
31
35
Overall Experience  Overall Experience 4.0 out of 5

The carers are helpful. They do anything I ask them. They give me showers. They are a marvellous company. I think the company is wonderful. The manager is very good, concerned and good to me. I want to stay with them forever.

Reply from Chad Steadman, Registered Care Manager at Caremark Leeds Bradford

Thank you for the positive feedback. We are happy to see that you are positive about our service, carers and managers. We strive to always provide the best possible service and we are glad to hear that your experience with Caremark (Leeds) has been to a high standard.


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Value for Money

Overall Experience  Overall Experience 5.0 out of 5

My experience with Caremark Leeds has been very good. It brings me out of my shell when the carers are here.

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Treated with Dignity

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Overall Experience  Overall Experience 4.0 out of 5

Workers do a really good job and are careful and steady with my husband. Had difficulty with the supervisor which the manager addressed in a comfortable way.

Reply from Chad Steadman, Registered Care Manager at Caremark Leeds Bradford

Thank you very much for your honest and kind feedback. You are a lovely couple and the carers really enjoy attending to your husband.


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Overall Experience  Overall Experience 5.0 out of 5

On the whole the carers who visit are excellent. Nothing it too much trouble.

Reply from Chad Steadman, Registered Care Manager at Caremark Leeds Bradford

It was a pleasure meeting with you all and thank you for your positive feedback. We are happy that you widh to stay with Caremark (Leeds)


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Overall Experience  Overall Experience 4.0 out of 5

Want office staff sorting out. The carers are good at their job. They all treat me with respect and dignity and do what they are asked.

Reply from Chad Steadman, Registered Care Manager at Caremark Leeds Bradford

Thank you very much for your positive feedback. I have addressed the issues you mentioned to me regarding the supervisor and you will experience a better service moving forward.


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Overall Experience  Overall Experience 5.0 out of 5

Very happy with carers and service I receive.

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Treated with Dignity

Value for Money

Current Review Score: 9.9 (9.883)

Overview of Review Score

The Review Score of 9.9 (9.883) out of 10 for Caremark Leeds Bradford is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 31 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 31 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.883 for Caremark Leeds Bradford is calculated as follows: ( (159 Excellents x 5) + (19 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 179 Ratings = 4.883

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Caremark Leeds Bradford is based on 31 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 18 Jul 2018

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (7)

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Meet the Team (7)

Farina

Farina Tayub

Job Title: Director

Joined: 2008

I am the Director of Caremark (Leeds) and run it along with an established team who are very passionate about high quality person centered care being delivered to each and every customer.


At Caremark (Leeds) we pride ourselves on ensuring the best possible care and support for individuals who choose to live in their own homes and empower them to remain as independent as possible.


Kelly

Kelly Cooper

Job Title: Care Manager

Joined: 2024

Kelly joined Caremark Leeds Bradford in February 2024, bringing with her over 20 years of experience in the care sector including management roles. During Kelly’s most recent appointment, she successfully commissioned a new supported living facility. Kelly’s aim is to safely grow Caremark’s portfolio over Leeds and Bradford and lead our social engagement, bringing communities together to promote social inclusion and eliminate isolation.


Rosei

Rosei Khan

Job Title: Care Coordinator

Joined: 2020

Rosei joined Caremark Leeds Bradford in 2020 as a care and support worker, a role that was new to her. She soon realised she wanted to excel in the health and social care sector and was promoted to the position of Care Coordinator.


Rosei thoroughly enjoys this role as it gives her a sense of achievement, knowing she is continuing to make a difference in people’s lives


Simran

Simran Kaur

Job Title: Care Coordinator

Joined: 2022

Simran joined Caremark Leeds Bradford in December 2022 as a Home Care Assistant with the vision to provide quality of life to people who are unable to fulfil their daily needs and to make them feel independent. After working almost for a year, she was keen to use her management skills so was promoted to Care Coordinator for the Bradford area. Simran says she is honoured to provide quality care for others and to know she is making a difference in people’s lives.


Keula

Keula De Barros

Job Title: Recruitment & Compliance Officer

Keula De Barros was inspired to enter a career in care after seeing how her father struggled when he became very ill and needed a kidney transplant. She joined Caremark Leeds Bradford as a carer and made a difference to people’s quality of life, and now in her role as Recruitment & Compliance Officer, she is responsible for recruiting new carers and ensuring we comply with all our regulatory requirements.


Joanna

Joanna Gaffling-Szamuk

Job Title: Administration

Joined: 2009

Joanna first joined Caremark (Leeds) as an Administration Assistant, in November 2009. She helps out with the important day-to-day general office administration; ensuring everything in the office runs smoothly on a daily basis


Dorsa

Dorsa Arabpour

Job Title: Finance Officer

Joined: 2024

Dorsa joined Caremark in January 2024, bringing a wealth of experience and expertise in account management and administration. With a keen eye for detail and dedication to accuracy, Dorsa ensures that our financial operations run smoothly and efficiently.