ENA HomeCare Services

Holford House, Holford Court, Hearthcote Road, Swadlincote DE11 9BX
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3 Reviews
  • ENA HomeCare Services, Swadlincote
ENA HomeCare Services is a home care and support provider that has served the East Midlands area since 1998. The central office is based in Swadlincote, Derbyshire but also covers surrounding areas within the community.

ENA HomeCare Services provides a wide range of day-to-day care, and support services for the elderly and adults over the age of 18 with dementia, physical and learning disabilities, mental health conditions, and those with sensory impairment.

ENA also provides respite care or crisis support for families who require a break from their caring duties. Staff provide personalised home care and support services 24 hours, 7 days a week, including bank holiday.

Home care is usually the first choice for people who need additional support with their personal care in order to lead independent lives. Many people who use home care service as an alternative to residential or nursing care.

Staff have a passion for giving care and empowering the people that use their service. With this in mind, they listen to each individual, and collaborate with their families and representatives to ensure that they maintain a person-centered service, based on their assessed care needs.

Staff are aware that each person's care needs are unique and therefore work flexibly with clients and their family or representative to ensure that their care plans meet each individual's care needs. Staff value the trust clients have invested in them, and are committed to meeting their expectations.

The company expects that the need may arise for clients to add new services, or to remote existing services from their care plans in order to meet their changing needs. As such, it welcomes their input in the review of the care plans.

Care Provided by ENA HomeCare Services

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • Adult Home Care (18+)
  • Hospital Discharge

Good to Know

  • Owner
  • ENA Homecare Services

ENA HomeCare Services Reviews (3)

Over all time ENA HomeCare Services has 3 reviews.

Overall Experience

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Overall Experience  Overall Experience 5.0 out of 5

We were fortunate enough to have carers provided from ENA for both parents last year. The girls were all compassionate, patient and happy to go over and above to help both parents and the family at what was a really difficult time. They often exceeded the time allocated for the visit and never made
Mum or Dad feel rushed - both parents struggled with the concept of needing care but the girls were so respectful and kind that they ended up looking forward to the carers coming. Please continue the good work - and please try and maintain continuity of carers as that is so important when needing care for family.
Thanks to you all from all the family.

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Overall Experience  Overall Experience 4.0 out of 5

We have been very satisfied with the care and support of the team. The backup of the carers make us feel safe and are helpful with advice when asked.

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Overall Experience  Overall Experience 5.0 out of 5

My father has only been a client for a couple of months. The care and support he has received has been excellent. They are all very professional and I would have no hesitation in recommending them.

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Overview of Review Score

Performance

Care Quality Commission (CQC) Rating

Date: 21 May 2021

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Frequently Asked Questions about ENA HomeCare Services

What Type of Services does ENA HomeCare Services offer?

ENA HomeCare Services offers Home Care.

How many Carers does ENA HomeCare Services employ?

ENA HomeCare Services employs 20 carers.