MiHomecare (Barnet, Camden & Finchley)

1st Floor Elscot House, Arcadia Avenue, Wood Lane, Erdington, London N3 2JU
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1.0 2 Reviews
  • MiHomecare (Barnet, Camden & Finchley), London

Care Provided by MiHomecare (Barnet, Camden & Finchley)

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Alcohol Dependence (past or present)
  • Call in Service
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Drug Dependence (past or present)
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Transportation Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Person in charge
  • Tolulope Salami (Manager)

MiHomecare (Barnet, Camden & Finchley) Reviews (2)

1.0

MiHomecare (Barnet, Camden & Finchley) has a Review Score of 1.0 (1.000) out of 10, based on 1 reviews in the last 2 years. Over all time MiHomecare (Barnet, Camden & Finchley) has 2 reviews.

Overall Experience

  • 0
  • 0
  • 1
  • 0
  • 1

Date Published

2
1
1
1
1
Overall Experience  Overall Experience 1.0 out of 5

Mi Homecare is the worst agency for any patient to work with, extremely rude care workers. On many occasions I have complained about my care not being met, the staff refuse to discipline their care workers and only concentrate on getting more contracts.
A complete mismanagement.
I had a few care workers
who constantly skin their teeth so disrespectful to a paying customer. Another care worker screaming and shouting at me saying she has a mental illness, she does not know why she is being sent to my home.
On top of that on my first visit, a care worker refused to bring me a glass of water from the kitchen saying it was a health and safety issue but rather preferred to bring me water to drink from the toilet sink!
Complained to the recruitment manager which fell on deaf ears, no action was taken no follow up, not even an apology. All that management care for is receiving commissions on how many staff they have working.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overall Experience  Overall Experience 3.0 out of 5

There is one particular carer with this agency that has been absolutely amazing. He is not only an excellent ambassador for this agency but an ambassador for mankind. He has helped my father come out of his shell and made him realise that life is worth living!

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 1.0 (1.000)

Overview of Review Score

The Review Score of 1.0 (1.000) out of 10 for MiHomecare (Barnet, Camden & Finchley) is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 1.0 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 0.0 out of 5 from 0 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 1.000 for MiHomecare (Barnet, Camden & Finchley) is calculated as follows: ( (6 Very Poors x 1) ) ÷ 6 Ratings = 1

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for MiHomecare (Barnet, Camden & Finchley) is based on 0 Positive Reviews in the last 24 months and is calculated as follows: 0 = 0

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 13 Oct 2018

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Meet the Team (0)

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Frequently Asked Questions about MiHomecare (Barnet, Camden & Finchley)

What Type of Services does MiHomecare (Barnet, Camden & Finchley) offer?

MiHomecare (Barnet, Camden & Finchley) offers Home Care.

How many Carers does MiHomecare (Barnet, Camden & Finchley) employ?

MiHomecare (Barnet, Camden & Finchley) employs 246 carers.