Kinetic Nursing Services

Unit 11, Ashley Business Court, Rawmarsh Road, Rotherham S60 1RU
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9.5 20 Reviews
  • Kinetic Nursing Services, Rotherham
Kinetic been providing care and support to people in Rotherham, Sheffield, Doncaster, and Barnsley since 1996. The team can manage private enquiries, Direct Payments, and local authority enquiries.

The highly trained team of care and support staff offer the highest standards of personal care and social support. They have expertise and a wealth of experience in providing services for people with complex health conditions, brain injury, spinal injury, and end of life. They also provide support for people living with dementia, long term health conditions, physical disabilities, mental health issues and learning disabilities.

As well as specialist care, the team are happy to assist people with day to day needs such as social outings, shopping, housework and holidays.
Kinetic are Nurse/ Social Work-led.

Call the Kinetic team to discuss your requirements!

Care Provided by Kinetic Nursing Services

  • Type of Service
  • Home Care Provider
  • Nursing Agency
  • Privately Owned
  • Specialist Care Categories
  • Alcohol Dependence (past or present)
  • Call in Service
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Drug Dependence (past or present)
  • Food Preparation & Serving
  • Healthcare Assistant
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Transportation Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Home Care for Children
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Respite Cover
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Kinetic Nursing Services Ltd
  • Person in charge
  • Joanne Clark (Director / Registered Manager)

Funding & Fees Guide for Kinetic Nursing Services

  • Prices
  • £23.00 per hour.


  • Please contact us for more information.


Kinetic Nursing Services Reviews (20)

9.5

Kinetic Nursing Services has a Review Score of 9.5 (9.491) out of 10, based on 20 reviews in the last 2 years. Over all time Kinetic Nursing Services has 20 reviews.

Overall Experience

  • 14
  • 4
  • 1
  • 0
  • 1

Date Published

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Overall Experience  Overall Experience 3.0 out of 5

Not reliable, always late, discussing other clients.
Business and private affairs, this I regards not very trustworthy, also can be very rude to myself and my partner.
Very nosey and interfering in our private affairs, this we do not like.
Not acceptable service.

Reply from Daniel Williamson, Operations Manager at Kinetic Nursing Services

Thank you for taking my call last Friday regarding this particular review, I'm sorry to hear you'd had a negative experience from Kinetic Nursing Services. However I was very happy to hear from yourself that staff had done an amazing job on making her look beautiful that particular day and that you were currently very happy with your staff and service. I know we'd discussed you leaving us another positive review in the near future if the service is to continue in this manner. I look forward to receiving it. Many Thanks Daniel Williamson


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Overall Experience  Overall Experience 5.0 out of 5

Trying to find a company for my nephew was so hard but from the first meeting with the managers from kinetic I knew they where the right people. So helpful and reassured us that his needs would be met and work in a person centered way and went above and beyond to ensure staff which was placed to care
for him was right. They ensured he met them before hand and any issues they are quick to resolve. Fantastic company and everyone i have met from office staff to care staff to management are all really approachable and compasionate about ensuring his needs are met and ours has relatives.

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Overall Experience  Overall Experience 5.0 out of 5

I can't stress enough how wonderful the whole Kinetics team have been in their care for my dad. When I first contacted the office to ask some initial questions they were so informative and made me feel so confident that I knew straight away they were the right company. They have a really experienced
and knowledgeable team member who makes a home visit to find out about needs and the home set up, she made lots of useful suggestions, told us about other help available and she asked for lots of information so that dad would be treated personally straight away. As soon as the carers started they were fantastic, really getting to know dad and providing excellent care but also kindness and company. They have stayed with dad to wait for medical assistance and supported me through some very difficult days. When I phone the office, the staff are always familiar with dad's needs and have often listened and given advice. I can't praise the whole team highly enough and really recommend them.

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Overall Experience  Overall Experience 5.0 out of 5

I used the home care provided by Kinetic Nursing Services for a few weeks following my hip replacement to help with personal washing. From the initial assessment and to the carers, the staff were friendly, pleasant, efficient and treated me with respect. I saw the same 2 carers, apart from when one
was suddenly ill. They were lovely, always cheerful, helpful and very interesting to chat to. I wouldn't hesitate to use Kinetic again, should the need arise.

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Overall Experience  Overall Experience 5.0 out of 5

We found the Kinetic team extremely attentive and helpful. From first contact, they went above and beyond to get my grandma the care she needed upon her discharge from hospital. After several months, I'm pleased to say she no longer needs the additional support and is making a good recovery! Thanks
again, and if our circumstances change, we will definitely engage kinetic again.

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Overall Experience  Overall Experience 5.0 out of 5

Excellent service received from Kinetic Nursing since we started using this company earlier this year. The nurses/carers are very friendly and have a genuinely helpful nature when attending to my parents' needs every day.
Everyone in the office are also extremely attentive and will go above and beyond
to help in any instance.
I would not hesitate to recommend this company to anyone looking for nurses/carers to attend to their loved ones.

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Overall Experience  Overall Experience 5.0 out of 5

As my aunt and uncle age, finding the right care has become essential. Establishing a care plan can be challenging. I discovered Kinetic about eight months ago, and it has been a transformative choice for my family. Kinetic is a well-respected provider known for its high standards of care. They offer
a compassionate approach that truly understands the needs of seniors and their families. From the start, Kinetic's senior team impressed us with their professionalism and dedication. They took the time to understand our specific needs and even visited our home multiple times to tailor the care plan accordingly, setting them apart from other providers. The Care Team, who now visits daily, combines empathy and professionalism, treating my relatives with dignity and respect. Their caring approach ensures my family feel safe and well cared for. Kinetic's operational support is also commendable, with a responsive team available for assistance at all times, providing peace of mind for our family.

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Overall Experience  Overall Experience 5.0 out of 5

Kinetic Nursing Services first delivered care to my then 35-year-old granddaughter in 2012. They got to know her when her rehabilitation to my home was becoming a reality after having my bungalow converted to meet the needs of her severe disabilities which were very complex. Kinetic staff worked alongside
the nursing staff a the care home in order to achieve new kills and understanding of the delivery of care in order to prepare for a smooth transition, a full team worked in pairs covering 7 days and nights and 24-hour consistency of care. This continued for ten years until her death in 2023 age 45 years.

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Overall Experience  Overall Experience 5.0 out of 5

Kinetic Nursing Services have provided care for my mum for over four years.
During this period they have provided a first-class service; the care provided is exemplary and their attention to detail is second to none, resulting in my mum having continually received the highest standard of care.
The
ladies who have cared for Mum have all been, so caring, friendly, kind and helpful; nothing is ever too much trouble.
During the entire period of using Kinetic Nursing Services, my mum has never been let down by any carers failing to attend to any of her four daily calls.
Whenever an appropriate situation arises, I continually recommend Kinetic Nursing Services - I cannot speak highly enough of the company.

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Overall Experience  Overall Experience 4.0 out of 5

I have found this care agency to be very experienced, caring and professional, putting the client's needs foremost. They are always accessible, polite and ready to help out with problems that crop up on a day-to-day basis, giving tips and advice as to how to solve them.

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Overall Experience  Overall Experience 5.0 out of 5

Kinetic carers visit three times daily. Without them she would struggle to remain in her own home. They all treat my mum with respect and help and care for her whilst still encouraging her independence. My mum looks forward to their visits and speaks very fondly of them. She is never lonely.

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Overall Experience  Overall Experience 5.0 out of 5

My dad has only had carers for a few weeks since coming out of respite care. So far I have found communication to be excellent, everyone is approachable and helpful, from the initial assessment to any issues that arise. Dad seems to be getting used to this new way of life.

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Overall Experience  Overall Experience 4.0 out of 5

My husband's carers are all okay and very caring and helpful.

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Overall Experience  Overall Experience 5.0 out of 5

Very happy with the service. The carers are excellent, very attentive, get on with my mother and are always very communicative with me in terms of her care. They arrive on time and always leave my mother safely. The only problem that arrives is when there are carers that my mother does not know, which
has been rare this last year. All in all, I am very satisfied with the service.

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Overall Experience  Overall Experience 5.0 out of 5

My carers are usually on time, clean, tidy and friendly. I feel that I am treated with respect and actually listened to. My health and ability fluctuate daily and my carers work with me to help as much as necessary. The office staff are helpful and always willing to listen if I ever have a problem.
I would not hesitate to recommend Kinetic to anyone needing care.

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Overall Experience  Overall Experience 5.0 out of 5

A fantastic experience of joined-up palliative care provision in the community in April 2024 between Rotherham Hospice, Kinetic Nursing Services and the Market Surgery in Wath upon Dearne.
Particular thanks are due to carers from Kinetic for the attentive care given to my wife during her final weeks
and their support for me and my family during this period.
I can’t recommend Kinetic Nursing Services highly enough and thank them for their excellent work.

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Overall Experience  Overall Experience 1.0 out of 5

Won’t allow regular carer to do her hours with paralysed client who is in the intensive care! Been told by CHC that the carer was allowed to do her hours, a retainer in place. Disgusting. It’s all about money.

Reply from Daniel Williamson, Operations Manager at Kinetic Nursing Services

We are very sorry that you've interpreted the situation in this way. A retainer has been put in place with Continuing Health Care (which happens on a regular basis) to retain the continuity of the two care staff I know do a fantastic job. They will then return immediately to you to resume their role come the end of the hospital admission. This is nothing about any financial gain from our end. It's purely to look after our very valued care team. I am more than happy to speak to you regarding this situation to correct any confusion that may have arisen. Many thanks.


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Overall Experience  Overall Experience 4.0 out of 5

We have only had your services for a few weeks and are very pleased with the washing and showering of my wife.

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Overall Experience  Overall Experience 5.0 out of 5

Very good service, do really seem to care. They know how to handle the elderly well.

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Overall Experience  Overall Experience 4.0 out of 5

The carers were professional and very compassionate in delivering mum home care - including personal care and trips out to a local garden centre and other locations which Mum really enjoyed unfortunately Mum became too poorly to continue with help from the team.

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Current Review Score: 9.5 (9.491)

Overview of Review Score

The Review Score of 9.5 (9.491) out of 10 for Kinetic Nursing Services is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 20 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.491 for Kinetic Nursing Services is calculated as follows: ( (80 Excellents x 5) + (24 Goods x 4) + (5 Satisfactorys x 3) + (3 Poors x 2) + (4 Very Poors x 1) ) ÷ 116 Ratings = 4.491

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Kinetic Nursing Services is based on 18 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 6 Aug 2021

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Outstanding
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (0)

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Meet the Team (1)

Daniel

Daniel Williamson

Job Title: Operations Manager

Joined: 2008

Daniel is the Operations Manager Of Kinetic Nursing Services in Rotherham, He is currently responsible in the transition from a paper-based to an electronic integrated care system.


He has been an integral member of the team since 2008 starting out originally as a Care Co-ordinator. He is looking to expand and spread the word of the Outstanding care being delivered within our local community.


Frequently Asked Questions about Kinetic Nursing Services

What Type of Services does Kinetic Nursing Services offer?

Kinetic Nursing Services offers Home Care & Nursing Care.

How many Carers does Kinetic Nursing Services employ?

Kinetic Nursing Services employs 150 carers.