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Kinetic Nursing Services has a Review Score of 9.5 (9.491) out of 10, based on 20 reviews in the last 2 years. Over all time Kinetic Nursing Services has 20 reviews.
Review from D W (Partner of Client) published on 13 March 2025
Submitted via Postal Card •
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Reply from Daniel Williamson, Operations Manager at Kinetic Nursing Services
Thank you for taking my call last Friday regarding this particular review, I'm sorry to hear you'd had a negative experience from Kinetic Nursing Services. However I was very happy to hear from yourself that staff had done an amazing job on making her look beautiful that particular day and that you were currently very happy with your staff and service. I know we'd discussed you leaving us another positive review in the near future if the service is to continue in this manner. I look forward to receiving it. Many Thanks Daniel Williamson
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Review from K T (Aunt of Client) published on 7 March 2025
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Review from B S (Daughter of Client) published on 25 January 2025
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Review from Janet D (Client) published on 20 January 2025
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Review from Liam P (Grandson of Client) published on 3 January 2025
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Review from Sharron C (Daughter of Client) published on 29 November 2024
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Review from Paul W (Nephew of Client) published on 20 September 2024
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Review from D S (Grandmother of Client) published on 13 September 2024
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Review from Mark W (Son of Client) published on 4 September 2024
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Review from A B (Friend of Client) published on 16 August 2024
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Review from Angela A (Daughter of Client) published on 8 August 2024
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Review from C G (Daughter of Client) published on 28 June 2024
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Review from Christine S (Wife of Client) published on 24 May 2024
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Review from A R (Son of Client) published on 24 May 2024
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Review from Patricia G (Client) published on 9 May 2024
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Review from Andrew T (Husband of Client) published on 3 May 2024
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Review from Fay W (Mother of Client) published on 18 April 2024
Submitted via Website •
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Reply from Daniel Williamson, Operations Manager at Kinetic Nursing Services
We are very sorry that you've interpreted the situation in this way. A retainer has been put in place with Continuing Health Care (which happens on a regular basis) to retain the continuity of the two care staff I know do a fantastic job. They will then return immediately to you to resume their role come the end of the hospital admission. This is nothing about any financial gain from our end. It's purely to look after our very valued care team. I am more than happy to speak to you regarding this situation to correct any confusion that may have arisen. Many thanks.
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Review from R L (Husband of Client) published on 14 March 2024
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Review from P K (Son of Client) published on 7 March 2024
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Review from S H (Son of Client) published on 13 February 2024
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The Review Score of 9.5 (9.491) out of 10 for Kinetic Nursing Services is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.5 out of 5 from 20 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.491 for Kinetic Nursing Services is calculated as follows: ( (80 Excellents x 5) + (24 Goods x 4) + (5 Satisfactorys x 3) + (3 Poors x 2) + (4 Very Poors x 1) ) ÷ 116 Ratings = 4.491
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Kinetic Nursing Services is based on 18 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.
Date: 6 Aug 2021
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Job Title: Operations Manager
Joined: 2008
Daniel is the Operations Manager Of Kinetic Nursing Services in Rotherham, He is currently responsible in the transition from a paper-based to an electronic integrated care system.
He has been an integral member of the team since 2008 starting out originally as a Care Co-ordinator. He is looking to expand and spread the word of the Outstanding care being delivered within our local community.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Kinetic Nursing Services to verify any information. View our terms and conditions. Kinetic Nursing Services has a Platinum Service – more info.