Apex Prime Care Hailsham

Unit 10 Swan Barn Business Centre, Old Swan Lane, Hailsham BN27 2BY
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4 Reviews
  • Apex Prime Care Hailsham, Hailsham
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Care Provided by Apex Prime Care Hailsham

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Dementia
  • Domestic Services / Home Help
  • High Dependency Care, two carers attending
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Sit in Service
  • Other Care Provided
  • Adult Home Care (18+)
  • Hospital Discharge
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Person in charge
  • Jackie Reed (Deputy Manager)

Funding & Fees Guide for Apex Prime Care Hailsham

  • Prices

  • For guidance, our Personal Care prices start at £15.75 for a half an hour visit. Overnight care starts at £157.50.

  • The level of care naturally affects the cost but we will be happy to discuss any potential home care packages you have in mind. Our care is completely flexible and can be adjusted as the needs of the client change.
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Apex Prime Care Hailsham Reviews (4)

Over all time Apex Prime Care Hailsham has 4 reviews.

Overall Experience

  • 3
  • 1
  • 0
  • 0
  • 0

Date Published

4
0
0
0
4

Review from R S (Friend of Client) published on 30 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Apex girls are very supportive and professional. They always check my friend has everything she needs and if I leave a note they write back to me. They have worked really well during coronavirus and I am pleased they are starting to have their injections.

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Management

Treated with Dignity

Value for Money

Review from Sue C (Son of Client) published on 10 September 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Just want to give a huge thank you to the young lady who attended to my mother on Saturday. She alerted us to a problem she had after a recent fall and was extremely compassionate. Will you please pass on our thanks.

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Care / Support

Management

Treated with Dignity

Value for Money

Review from Peter (Client) published on 22 May 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Wonderful bunch of girls (carers). It's a shame that the office lets the field workers down, the latest being a new carer to the company (2 weeks) and still has no Identity card. Disgraceful.

Reply from Anna Patrick, Marketing Manager at Apex Prime Care Hailsham

Dear Peter, thank you for submitting your feedback. We have been reviewing the incident in question, and your carer has explained they were waiting on their tunic while they were beginning their shadowing before they officially started work. We always issue ID badges first, but our recruitment team are working very hard to issue each new member of staff an official tunic as soon as they start work.


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Review from Lilian W (Client) published on 23 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am happy with everyone I have had here.
I always have a good talk with them and feel much better afterwards for their company.
I just wish everyone who needs help could experience what I have so far.
Thank you all.

Reply from Anna Patrick, Marketing Manager at Apex Prime Care Hailsham

Thank you for your lovely review, Lilian. Your feedback means so much to us, and we can't wait to pass on your kind words to our carers.


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Treated with Dignity

Value for Money

Overview of Review Score

Performance

Care Quality Commission (CQC) Rating

Date: 1 Oct 2022

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Requires improvement

  • Safe

    Good

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (0)

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Frequently Asked Questions about Apex Prime Care Hailsham

What Type of Services does Apex Prime Care Hailsham offer?

Apex Prime Care Hailsham offers Home Care.

How many Carers does Apex Prime Care Hailsham employ?

Apex Prime Care Hailsham employs 50 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Apex Prime Care Hailsham to verify any information. View our terms and conditions. Apex Prime Care Hailsham has a Basic Service – more info.