Hft Kent South

Main Office, Lympne Place, Aldington Road, Lympne, Hythe CT21 4PA
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1 Review
  • Hft Kent South, Hythe
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Care Provided by Hft Kent South

  • Type of Service
  • Home Care Provider
  • Voluntary / Not for Profit Owned
  • Specialist Care Categories
  • Learning Disability
  • Older Person Care
  • Other Care Provided
  • Adult Home Care (18+)
  • Personal Care (on a contracted hours basis)

Good to Know

  • Person in charge
  • Wendy Hawkins (Operations Manager)
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Hft Kent South Reviews (1)

Over all time Hft Kent South has 1 review.

Overall Experience

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Date Published

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Review from Anne L (Mother of Client) published on 29 November 2021
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

My son was taken to hospital with Covid, being moved from his house as they now feel it is wrong, and when he is discharged from hospital they are unwilling to provide care or take him back and I have been told that he will have to stay in hospital until they have a meeting. I find this appalling.

Reply from Nick Smith, Digital Communications Manager at Hft Kent South

We are very sorry to hear you are unhappy with the support your loved one has received from Hft. We take all feedback extremely seriously and would encourage you to contact the service directly on 01303 260453 to discuss your concerns.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overview of Review Score

Performance

Care Quality Commission (CQC) Rating

Date: 27 Jul 2023

Overall
Inadequate

  • Caring

    Good

  • Effective

    Requires improvement

  • Responsive

    Good

  • Safe

    Inadequate

  • Well-led

    Inadequate

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (0)

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Frequently Asked Questions about Hft Kent South

What Type of Services does Hft Kent South offer?

Hft Kent South offers Home Care.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Hft Kent South to verify any information. View our terms and conditions. Hft Kent South has a Basic Service – more info.