A&M Bewdley Care Service Ltd

Oldington Lane, Kidderminster DY11 7QN
Submit a Review
9.8 12 Reviews
  • A&M Bewdley Care Service Ltd, Kidderminster
A & M Bewdley Care Service is a Domiciliary Care Company based in the Wyre Forest area. The company is very well established in the area, it was created in 1999 and has grown in stature and experience over the past years, looking after many Clients and making their lives so much easier as they continue to enjoy their independence and achieve their goal to stay in their own homes.

The Company has a wealth of experience in caring for people and allowing them the freedom to live well at home. They take away the worry associated with older relatives living alone at home by supplying a care service that not only cares for loved ones, but also gives peace of mind to busy family members who no longer have to worry that their relative is struggling to stay safe at home.

A & M Bewdley Care Service employs over 35 Care Workers, all are DBS checked and are fully trained before they start work looking after Clients. The Company does its best to keep the Care Workers in their own areas, looking after Clients who all live in the same vicinity, therefore ensuring that care calls are initiated and completed in a timely fashion. Yearly quality assurance is undertaken to make sure the Company is performing to the best of its ability and regular reviews with Clients are also completed in order to ensure that all Clients are happy with the care that they receive.

For anyone who is looking for a local, well established Care Company that truly cares about their Clients, look no further. A & M Bewdley Care Service is there for you or your loved ones. Call today and request a copy of the services along with the competitive price list provided by this experienced Company, whether you need support with personal care or meal preparation, or simply require a regular shopping call, you will not be sorry.

Show A&M Bewdley Care Service Ltd on the Map

Care Provided by A&M Bewdley Care Service Ltd

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Alcohol Dependence (past or present)
  • Call in Service
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Drug Dependence (past or present)
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Transportation Service
  • Other Care Provided
  • Adult Home Care (18+)
  • Hospital Discharge
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • A&M Bewdley Care Service Ltd
  • Person in charge
  • Julie Bown (Registered Manager)

Funding & Fees Guide for A&M Bewdley Care Service Ltd

  • Prices

  • Prices start from £15 - £28

A&M Bewdley Care Service Ltd Reviews (12)

9.8

A&M Bewdley Care Service Ltd has a Review Score of 9.8 (9.792) out of 10, based on 12 reviews in the last 2 years. Over all time A&M Bewdley Care Service Ltd has 12 reviews.

Overall Experience

  • 10
  • 2
  • 0
  • 0
  • 0

Date Published

12
1
12
12
0

Review from A H (Son of Client) published on 23 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Generally, the service is very good. Carers are regular and reliable and this relieves pressure on the family knowing she is seen both early and later in the day when family are not present. Very little help at the moment is needed but this will increase as Mum ages.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from V W (Daughter of Client) published on 26 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother suffered from a progressive disease which required intensive care to meet her complex needs. A&M were able meet those needs and more. As well as excellent physical care they gave her emotional support and comfort in the safety of knowing she would see familiar faces every day. She was extremely
fond of her carers who were professional, diligent, cheerful and above all kind.


I should also mention that although primarily there for my mother, A&M were there for us as a family too, extending support whenever it was needed. In fact, they were so supportive that I was able to go away confident in the knowledge that their diligent care included keeping in contact with me. Our mother's wish was to die at home; that she was able to have this wish fulfilled was due in great measure to the high quality care A&M provided and for that we are ever thankful to them.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from A B (Daughter of Client) published on 28 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A&M has looked after my mother for over 4 years now. Their staff is knowledgeable, caring, and punctual.
They are observant and always notify us if they are concerned.
More importantly, our mother loves them!

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Joanne O (Daughter of Client) published on 28 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Absolutely first-class service. All carers are professional, understanding and very respectful. Made my dad feel comfortable and happy in his own home, at a very difficult time. Would highly recommend them.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Mabel P (Client) assisted by family/friend published on 14 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I feel more confident knowing my helpers are coming morning and evening, but don't always know when they are coming.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Peter C (Client) published on 22 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Hi, I cannot fault A&M Bewdley Care from the carers up to management and including the director of the company because I have now got very good friends because of my experience with all involved. Once again, thank you for your brilliant service you are simply the best you get 10 out of 10 for your brilliant
company.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from A R (Daughter of Client) published on 21 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot begin to tell you how blessed I feel to have found your agency. Absolutely caring team. Treating my precious Mom with the utmost respect. Professional with a human touch. So pleased that I found you. Kind regards.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from J A (Stepdaughter of Client) published on 21 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

After my stepfather had an accident he needed help with getting himself ready and also his breakfast etc. A&M Care Services were sent to help with his needs and I must say they were very good and helpful all the time he needed them. I live in Birmingham so they were a great help and I knew he was getting
the care he needed, I couldn’t fault any members of the staff they all went above and beyond. I would recommend them to anyone who's in need.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Stephen R (Brother of Client) published on 16 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been using A&M care services for over 2 years for my brother's care needs. I did not have a great experience with the previous care provider so it came as a great relief when we moved to A&M. Their staff are very professional and have forged some great relationships with my brother. A smaller
company with a personal touch and I have only good things to say about them.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Neale W (Son of Client) published on 16 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have to say A&M care services have put the smile back on my 90-year-old mother's face.
I had to have the previous company removed. Catching the carers in the pub when they should have been looking after my mom.
The staff that works for A&M go the extra mile and mom looks forward to seeing them.
They
keep her immaculate and contact us immediately if mom requires anything and she is fed properly. I would not hesitate to recommend them to anyone.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Maxine C (Sister of Client) published on 15 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A&M went above and beyond caring for my terminally ill sister. I cannot speak highly enough of them. Nothing was too much trouble. The support they gave to my sister and also to me was overwhelming. They had so much respect and sensitivity to all her needs. I have knowledge of a few care services and
as I said earlier, A&M Services go above and beyond.

Reply from Hayley, Director at A&M Bewdley Care Service Ltd

Thank you so much for those kind words, I will forward on your wonderful review to all of the team. It has been a pleasure to provide support to your sister, yourself and family. Thank you again


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Rita F (Sister-in-law of Client) published on 14 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother-in-law has got Parkinson’s they assist with showering and helping to dress and make breakfast general care is given. Encourage to do what he can for himself enabling him to remain in his own home for as long as possible.
He’s treated with respect and care he receives is first-class.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 9.8 (9.792)

Overview of Review Score

The Review Score of 9.8 (9.792) out of 10 for A&M Bewdley Care Service Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 12 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.792 for A&M Bewdley Care Service Ltd is calculated as follows: ( (57 Excellents x 5) + (15 Goods x 4) ) ÷ 72 Ratings = 4.792

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for A&M Bewdley Care Service Ltd is based on 12 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 11 Jun 2019

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (0)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (6)

Amanda

Amanda

Job Title: Director

Joined: 1999

Amanda is the director of A&M Bewdley Care Services Ltd.


Margaret

Margaret

Job Title: Director

Joined: 1999

Margaret is the director of A&M Bewdley Care Services Ltd.


Hayley

Hayley

Job Title: Care Coordinator

Joined: 2004

Hayley is the Care Coordinator


Julie

Julie

Job Title: Registered Manager

Julie is the Registered Manager


Nola

Nola

Job Title: Team leader representative

Joined: 2009

Team leader representative


Jules

Jules

Job Title: Director

Joined: 2000

Jules is the director of A&M Bewdley care services


Frequently Asked Questions about A&M Bewdley Care Service Ltd

What Type of Services does A&M Bewdley Care Service Ltd offer?

A&M Bewdley Care Service Ltd offers Home Care.

How many Carers does A&M Bewdley Care Service Ltd employ?

A&M Bewdley Care Service Ltd employs 38 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact A&M Bewdley Care Service Ltd to verify any information. View our terms and conditions. A&M Bewdley Care Service Ltd has an Enhanced Service – more info.