AS Care Services

Sugar Mills, Suite 36, Oakhurst Avenue, Dewsbury Road, Leeds LS11 7HL
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8.0 8 Reviews
  • AS Care Services, Leeds
AS Care Limited can offer a wide range of domiciliary services to suit your independence within the home. A specialist home care business with a focus on companionship and aiming to maintain provision that is versatile and personalised.

The provider has a good community reputation and strong links with social services. Carers are well-trained and expected to meet efficient standards in a friendly and supportive manner, themselves benefitting from ongoing training and full induction.

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Care Provided by AS Care Services

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • AS Care Services
  • Person in charge
  • Shahida Khan (Branch Manager)

Funding & Fees Guide for AS Care Services

  • Prices

  • Please contact the office.

AS Care Services Reviews (8)

8.0

AS Care Services has a Review Score of 8.0 (8.000) out of 10, based on 1 reviews in the last 2 years. Over all time AS Care Services has 8 reviews.

Overall Experience

  • 7
  • 0
  • 0
  • 0
  • 1

Date Published

8
0
0
1
7

Review from Michelle M (Daughter of Client) published on 8 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would just like to say a huge thank you to the carer who looks after my dad in Castleford. She has been one of my dad’s carers for a while now but he has come out of hospital needing much more care. The carer treats my dad with kindness and respect, all whilst meeting all of his needs. She is professional,
compassionate and warm. The other carer is also very professional and understands everyone’s needs as in individual. Thank you also to two other carers for their support, care and kindness to my dad.

Reply from Shahida Khan, Branch Manager at AS Care Services

Thank you for taking the time to place a review and thank you for the lovely feedback regarding our care team that care for your dad.
It's always lovely to read the positive impact the care team have on our clients and their families.
We shall certainly pass your feedback on to the team.
Many thanks!


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Review from Abbey A (Client) published on 24 November 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I feel comfortable with AS Care, better care than my last care company. Make me feel a lot more comfortable and confident. Outgoing carers that meet my needs, communication outstanding.

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Review from Joan R (Daughter of Client) published on 8 November 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother is 96 years old and needs a lot of care in her home. She was admitted to hospital in September for 4 weeks. On her discharge, she was not that good but the carers from AS Care are really understanding with her as needs a lot of attention mainly because she is partially sighted and has very
poor mobility. The carers are very thoughtful with her and inform me straight away if they have any concerns. They also advise me if things that can help are required. Can’t recommend them highly enough.

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Review from Audrey S (Daughter-in-law of Client) published on 30 November 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

AS Care have been absolutely fantastic with the care they have given to my mother-in-law. I cannot fault any of their carers, they all communicate with my mother-in-law and myself keeping us all well informed and very happy. In my eyes, they are angels. All my family can't thank AS Care enough.

Reply from Shahida Khan, Branch Manager at AS Care Services

Thank you for your lovely feedback. It is really great to hear you are happy with the standard of care provided to your Mother-in-law. Everyone in our team has been working really hard during this pandemic, over the last few months. I will share your feedback with the team of care workers that visit your Mother-in-law. We hope to continue to provide the excellent service.


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Review from Anton B (Son of Client) published on 9 November 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All staff are caring and support my mother with dignity and patience.
They are understanding of her needs.

Reply from Shahida Khan, Quality Officer at AS Care Services

Hi Anton, Thank you for your feedback. It is greatly appreciated and AS Care will continue to provide the gold standard care that your mother rightly deserves.


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Review from D S (Client) published on 3 November 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very kind, caring and helpful. Excellent with the shower. Very friendly.

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Review from J N (Wife of Client) published on 1 September 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I and my family found that all who cared for my husband did an excellent job and they treated him with dignity which helped me come to terms that I could no longer take care of him, they treated me with care and understanding. From myself and my family heartfelt thanks to all.

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Review from Martin W (Son of Client) published on 26 March 2019
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

Times or carer changed without being informed. They do not review care for any changes and never collect log sheets for auditing. Carer staying shorter length of time and not washing or changing pads or night wear. They keep the same gloves on for washing commode and dealing with drinks and do not ask
if need the client needs anything to eat. Administration in office very poor.

Reply from Shahida Khan, Quality Officer at AS Care Services

The care package started with Carewatch in 2017, initially, there were some teething problems. All the issues which the son raised were addressed with each carer individually as well as regular field observations conducted on those carers in the care package.


The son personally attended our offices and complimented the service provided in 2017.


An updated care plan has been completed with the son due to changes in his mother's needs. Son was also given the option to change the care provider if he felt our services were not meeting his mother’s needs.


From June 2017 to present March 2019 we continue to provide care to his mother with consistent regular care workers. We are monitoring the care package every 6 x months with onsite reviews and regular telephone monitoring. A weekly rota is regularly being sent out to the son so that he and his mother are aware of which carers are attending at what times. The coordinator is also making regular contact with the son to update him if there are any changes to the care package.


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Current Review Score: 8.0 (8.000)

Overview of Review Score

The Review Score of 8.0 (8.000) out of 10 for AS Care Services is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for AS Care Services is calculated as follows: ( (6 Excellents x 5) ) ÷ 6 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for AS Care Services is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 13 Feb 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Frequently Asked Questions about AS Care Services

What Type of Services does AS Care Services offer?

AS Care Services offers Home Care.

How many Carers does AS Care Services employ?

AS Care Services employs 180 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact AS Care Services to verify any information. View our terms and conditions. AS Care Services has an Enhanced Service – more info.