Civicare (Beds Herts & Bucks) Ltd

Three Counties House, 18a Victoria Street, Dunstable LU6 3BA
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6 Reviews
  • Civicare (Beds Herts & Bucks) Ltd, Dunstable
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Care Provided by Civicare (Beds Herts & Bucks) Ltd

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Cancer Care
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • Adult Home Care (18+)
  • Home Care for Children
  • Hospital Discharge
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Civicare (Beds Herts & Bucks) Ltd
  • Person in charge
  • Sharon Gardner (Manager)

Funding & Fees Guide for Civicare (Beds Herts & Bucks) Ltd

  • Prices

  • Please contact us for information on our rates
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Civicare (Beds Herts & Bucks) Ltd Reviews (6)

Over all time Civicare (Beds Herts & Bucks) Ltd has 6 reviews.

Overall Experience

  • 6
  • 0
  • 0
  • 0
  • 0

Date Published

6
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6

Review from Nikki T (Daughter of Client) published on 14 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All the carer’s from Civicare (Beds Herts & Bucks) Ltd are so considerate to Dad's needs and are so warm and friendly.
I would have no hesitation in recommending their services no matter what they need.
They are so flexible with anything that is asked and always willing to go the extra mile.

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Management

Treated with Dignity

Value for Money

Review from Jeanne W (Wife of Client) published on 14 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband was taken care of for many years, with excellent care provided and helpful to all his requirements on a daily basis.
Enjoyed their company and chats as homebound, morning and lunchtime calls provided.
My husband had the same carers on a regular rota, good service from the manager.
Passed
away 02/08/2022.

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Treated with Dignity

Value for Money

Review from Louise (Daughter of Client) published on 29 January 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Great carer sent for personal care for my 90-year-old father. Just the type of person we asked for. He is reliable and almost part of the family now. The office supplies details of the rota each week and communicates well if there are any alterations (which is rare). They are a flexible and helpful
company and to be recommended.

Reply from Lauren Thomas at Civicare (Beds Herts & Bucks) Ltd

Thank you for your review, we appreciate your feedback, We are glad to hear that you are happy with our service. Civicare


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Review from James W (Son of Client) published on 29 January 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Civicare have been looking after my elderly father for around five years now, the staff are professional and friendly, I would 100% recommend this company.

Reply from Lauren Thomas at Civicare (Beds Herts & Bucks) Ltd

Thank you for your review, we appreciate your feedback, We are glad to hear that you are happy with our service. Civicare


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Treated with Dignity

Value for Money

Review from Sam (Partner of Client) published on 29 January 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Carers are polite, sensitive and extremely helpful. They help immensely and nearly always have a cheery disposition.

Reply from Lauren Thomas at Civicare (Beds Herts & Bucks) Ltd

Thank you for your review, we appreciate your feedback, We are glad to hear that you are happy with our service. Civicare


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Management

Treated with Dignity

Value for Money

Review from Marie B (Daughter of Client) published on 30 November 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I'm very happy with the service that is being provided for my father.
Civicare have taken all dad's needs into account and his care is provided by a consistent carer wherever possible.
Communication between dad's carer, myself and the office is excellent, which is critical for me and my piece of
mind, living so far away.
Over and above everything else, the professionalism of Civicare does not get in the way of providing a caring, approachable and friendly service.

Reply from Lauren Thomas at Civicare (Beds Herts & Bucks) Ltd

Thank you Marie for you review.It is very much appreciated.


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Management

Treated with Dignity

Value for Money

Overview of Review Score

Performance

Care Quality Commission (CQC) Rating

Date: 15 May 2021

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Frequently Asked Questions about Civicare (Beds Herts & Bucks) Ltd

What Type of Services does Civicare (Beds Herts & Bucks) Ltd offer?

Civicare (Beds Herts & Bucks) Ltd offers Home Care.

How many Carers does Civicare (Beds Herts & Bucks) Ltd employ?

Civicare (Beds Herts & Bucks) Ltd employs 40 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Civicare (Beds Herts & Bucks) Ltd to verify any information. View our terms and conditions. Civicare (Beds Herts & Bucks) Ltd has a Basic Service – more info.