Academy Home Care Services Ltd

The Strider Centre, High Street, Kingswinford DY6 8AP
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8.6 5 Reviews
  • Academy Home Care Services Ltd, Kingswinford
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Care Provided by Academy Home Care Services Ltd

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Transportation Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Academy Homecare Services Ltd
  • Person in charge
  • Tracy Yardley (Manager)

Funding & Fees Guide for Academy Home Care Services Ltd

  • Prices

  • Care starts from £22.80 per hour.

  • Please contact us for a more detailed breakdown.
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Academy Home Care Services Ltd Reviews (5)

8.6

Academy Home Care Services Ltd has a Review Score of 8.6 (8.611) out of 10, based on 3 reviews in the last 2 years. Over all time Academy Home Care Services Ltd has 5 reviews.

Overall Experience

  • 4
  • 1
  • 0
  • 0
  • 0

Date Published

5
1
2
3
2

Review from D K (Daughter of Client) published on 17 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Academy Home staff are excellent. My mom is very pleased with the service. Admin and office staff are very helpful with changes and accommodate all Mom's needs and alterations to medication. Would recommend it to others.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from J W (Client) assisted by family/friend published on 16 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Academy Care, overall have been a good company to support me in my needs. Also, they've been very accommodating when I've asked for certain times to assist me with particular care needs.
The majority of the time, having familiar carers coming in who know me is very helpful!

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Samantha H (Daughter-in-law of Client) published on 5 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The team at Academy Home Care have looked after my father-in-law for 2.5 years, I can’t express how amazing the staff are, professional but so caring. The affection for my father-in-law was evident and it showed in the way they looked after him. I wouldn’t hesitate in recommending the team for anyone
wanting a relative to be looked after like they are part of the family. Words will never be enough - thank you for everything!

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Brenda H (Daughter of Client) published on 24 August 2015
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Academy Home Care Services cared for my mother for the last eight years of her life. During that time, she was treated with dignity and respect by the caring and considerate staff of the agency who all made a real effort to get to know her and deal with her in a friendly and personable manner. In addition
to their care for my mother, the girls were more than willing to offer support and advice to the family whenever we needed it.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Martin S (Son of Client) published on 30 July 2015
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This is a Company that is extremely well organised and efficient. The Carers are all trained to the highest professional standards. They show great empathy with my elderly disabled Father who is the service user. They are kind, caring, very reliable, and punctual. They perform their tasks thoroughly
within the time that is available. I would not hesitate to recommend this Company to others.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 8.6 (8.611)

Overview of Review Score

The Review Score of 8.6 (8.611) out of 10 for Academy Home Care Services Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 3 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.0 out of 5 from 3 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.611 for Academy Home Care Services Ltd is calculated as follows: ( (12 Excellents x 5) + (5 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 18 Ratings = 4.611

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Academy Home Care Services Ltd is based on 3 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 = 4

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 15 May 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Meet the Team (0)

There are no Team Members posted yet

Frequently Asked Questions about Academy Home Care Services Ltd

What Type of Services does Academy Home Care Services Ltd offer?

Academy Home Care Services Ltd offers Home Care.

How many Carers does Academy Home Care Services Ltd employ?

Academy Home Care Services Ltd employs 42 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Academy Home Care Services Ltd to verify any information. View our terms and conditions. Academy Home Care Services Ltd has a Basic Service – more info.