Agincare Bridport (Home Care & Live-in Care)
Offices F5, F8 & G9, Mountfield, Rax Lane,
Bridport
DT6 3JP
£13.52 - £28.85
Agincare Bridport (Home Care & Live-in Care) has a Review Score of 9.6 (9.581) out of 10, based on 18 reviews in the last 2 years. Over all time Agincare Bridport (Home Care & Live-in Care) has 21 reviews.
Review from L C (Client) published on 12 December 2018
Submitted via Postal Card •
Report
Overall Experience
3.0 out of 5
Staff
Care / Support
Management
Treated with Dignity
Value for Money
The Review Score of 9.6 (9.581) out of 10 for Agincare Bridport (Home Care & Live-in Care) is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.6 out of 5 from 18 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.581 for Agincare Bridport (Home Care & Live-in Care) is calculated as follows: ( (66 Excellents x 5) + (35 Goods x 4) + (3 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 105 Ratings = 4.581
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Agincare Bridport (Home Care & Live-in Care) is based on 18 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.
Date: 27 Sep 2018
Caring
Effective
Responsive
Safe
Well-led
Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Job Title: Registered Manager
Joined: 2022
Samantha joined the Bridport branch in April 2022 and has been working in care for 15 years. She started her career off in care as a Care Worker and worked her way up to Registered Manager. Other roles have included Care Coordinator and Nursing Assistant.
Samantha has always had an interest and passion for helping people. Before working in care, Samantha worked at a local hospital as a Domestic Assistant, where she would always interact with the patients, Samantha has always worked with people, previously working in customer service with a front-facing role.
After losing her mother in 2000, Samantha began to volunteer and help local people with their daily tasks, such as taking them shopping, or to their appointments, this being before domiciliary care was established. In 2009, Samantha made a big move. She moved from her hometown in Wales to Dorset and this is when she began an official career in care. Palliative Care being an area of care Samantha really thrived on, giving her a sense of achievement.
Later, in 2011, Samantha took on her first role within Agincare as a Care Coordinator. During this time Samantha moved to another care provider and moved up the ranks becoming a Registered Manager. Then in 2020, moved back to Agincare as a Regional Field Care Supervisor. This role really helped Samantha progress.
Samantha has recently completed a Diploma Level 4 in Leadership and Management, which has helped greatly with her role.
“In this job, you need to care. When you care, your job becomes so much easier. It is no longer a job, it becomes a passion and something you thrive on.”
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