All About You Care Services Ltd

Unit 12 Sovereign Court, Wyrefields, Poulton-le-Fylde FY6 8JX
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9.2 4 Reviews
  • All About You Care Services Ltd, Poulton-le-Fylde
All About You Care Services are your local provider of quality care at home, established for over 30 years. Based in Poulton le Fylde their professional care teams have affectionately provided care to thousands of clients in Lancashire whilst providing peace of mind to families that their loved ones are safe and well.

Care at home is available in and around the following areas: Poulton le Fylde, Thornton, Cleveleys, Fleetwood, Hambleton, Preesall, Knott End, Pilling, Garstang, Catterall, Great Ecclestone, Elswick, Scorton, Lytham, St Annes, Kirkham, Wesham, Treales, Wrea Green, Freckleton, Warton, Newton with Scales, Clifton, Lancaster, Morecambe.

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Care Provided by All About You Care Services Ltd

  • Type of Service
  • Privately Owned
  • Specialist Care Categories
  • Alcohol Dependence (past or present)
  • Call in Service
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Support Worker
  • Transportation Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Personal Care Assessments
  • Respite Cover
  • Risk Assessments in the Home

Good to Know

  • Owner
  • All About You Care Services Ltd
  • Person in charge
  • Julia Stockdale (Registered Manager)

Funding & Fees Guide for All About You Care Services Ltd

  • Prices

  • £13.95 per 30 minute visit to £26.15 per 1 hour visit.

  • Weekend & Bank holiday enhancements apply

All About You Care Services Ltd Reviews (4)

9.2

All About You Care Services Ltd has a Review Score of 9.2 (9.208) out of 10, based on 4 reviews in the last 2 years. Over all time All About You Care Services Ltd has 4 reviews.

Overall Experience

  • 3
  • 1
  • 0
  • 0
  • 0

Date Published

4
4
4
4
0

Review from John R (Client) published on 6 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Been with All About You care for over 3yrs now.
I wouldn't have any other care provider.
Tried others but come up well short of this company.
The level of care and friendliness of the team make you feel that a friend is attending your home instead of in/out with no communication as with other care
companies.
Always flexible with times due to my regular hospital appts.
5 stars for carers and office staff and definitely recommend to anyone who is looking for a professional care company.

Reply from Simon Lee, Operations Director at All About You Care Services Ltd

Thank you for your wonderful feedback! We're thrilled to hear that our care and friendly approach have made such a positive impact. Your kind words inspire us to keep delivering exceptional service.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from J W (Daughter of Client) published on 5 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum is cared for very well. The care team go above and beyond. They make my mum feel respected and relaxed and some of them feel like family. Their carer is especially caring with both my parents and will do anything for them. I live in the south so I have the knowledge that mum is cared for in an
excellent way. Thank you.

Reply from Simon Lee, Operations Director at All About You Care Services Ltd

Thank you for your kind words. We're thrilled your mum is well cared for. Special thanks to our team for going the extra mile. Your peace of mind means everything to us.


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Management

Treated with Dignity

Value for Money

Review from F T (Daughter of Client) published on 19 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I am very grateful for the carers who help me throughout the day/evening with a family member who is not very well.
We work hard to keep the person to stay at home who is a lot better being at home with a family member who looks after her every day.
Very grateful for all the carers and support from
the All About You Care Services.
Thank you.

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Care / Support

Management

Treated with Dignity

Value for Money

Review from J W (Daughter of Client) published on 13 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Both my parents have required the help of All About You care services over the past 5 years. I couldn't have managed without the help of Julie and her excellent team. I found they went above and beyond their duties to keep my parents safe and well. I have no hesitation in recommending them as I understand
getting the help of carers is a difficult decision to make.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 9.2 (9.208)

Overview of Review Score

The Review Score of 9.2 (9.208) out of 10 for All About You Care Services Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 4 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.3 out of 5 from 4 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.958 for All About You Care Services Ltd is calculated as follows: ( (23 Excellents x 5) + (1 Goods x 4) ) ÷ 24 Ratings = 4.958

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for All About You Care Services Ltd is based on 4 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 = 4.25

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 23 Jul 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Meet the Team (1)

John

John Lee

Job Title: Company Director

Joined: 1991

My journey into the care sector commenced in 1991 with the purchase of a residential home for the elderly. The home gained an excellent reputation for quality care and the friendliness of its staff.


Building on this reputation, services were extended to provide care and meals to people living in their own homes. In 1996 I jointly established a separate company BCM Homecare to provide homecare and community meals throughout the northwest.


My passion was in the provision of quality care, having little interest in meal on wheels in 2007 I acquired the homecare business of BCM Homecare to establish All About You Care Services Ltd. this enabled me to concentrate on homecare and supported living services.


My extensive knowledge and a first class management team ensure the people using our service receive the best care available provided with empathy and skill by our highly valued care teams.


Frequently Asked Questions about All About You Care Services Ltd

How many Carers does All About You Care Services Ltd employ?

All About You Care Services Ltd employs 100 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact All About You Care Services Ltd to verify any information. View our terms and conditions. All About You Care Services Ltd has a Platinum Service – more info.