Alphacare Northwest

27-29 Belmont Road, Anfield, Liverpool L6 5BG
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2 Reviews
  • Alphacare Northwest, Liverpool
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Care Provided by Alphacare Northwest

  • Type of Service
  • Home Care Provider
  • Nursing Agency
  • Privately Owned
  • Specialist Care Categories
  • Dementia
  • Domestic Services / Home Help
  • Learning Disability
  • Older Person Care
  • Physical Disability
  • Sensory Impairment
  • Other Care Provided
  • Adult Home Care (18+)
  • Home Care for Children

Good to Know

  • Owner
  • Alphacare NW
  • Person in charge
  • Anthony Williams (Manager)
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Alphacare Northwest Reviews (2)

Over all time Alphacare Northwest has 2 reviews.

Overall Experience

  • 1
  • 0
  • 0
  • 0
  • 1

Date Published

2
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2

Review from Irene H (Daughter of Client) published on 30 August 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I explained to the care manager and care coordinator what my dad’s needs are and how the care package from the agency was important. The manager was very understanding, he was honest from the start about what the agency could offer and up to now, they have fulfilled all my dad’s care needs. I am delighted
with the care provided, the staff have most definitely got a good understanding of dementia and they are extremely patient with my dad. I could not ask for anything more. I am really pleased with the support from Alphacare! Thank you to all staff that is currently supporting my dad, we are most grateful for your care and support!

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Sara J (Daughter of Client) published on 19 February 2020
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

Alphacare provided care for my Dad for 2 1/2 years. My Dad recently passed away, I called Alphacare to notify them of my dad passing I spoke to a member of the office staff.
To date Alphacare have not acknowledged my Dad passing, we have not received any letter or phone call of condolence from Alphacare.
As
a family, we find this a complete lack of empathy and inhuman seeing Alphacare cared for him for so long.
The Alphacare Management team should be ashamed of themselves.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overview of Review Score

Performance

Care Quality Commission (CQC) Rating

Date: 17 Dec 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Frequently Asked Questions about Alphacare Northwest

What Type of Services does Alphacare Northwest offer?

Alphacare Northwest offers Home Care & Nursing Care.

How many Carers does Alphacare Northwest employ?

Alphacare Northwest employs 81 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Alphacare Northwest to verify any information. View our terms and conditions. Alphacare Northwest has a Basic Service – more info.